HostMonster Reviews by Experts and Users

Since Hostmonster was sold to Endurance International a
couple of years ago, the customer support has become
non-existent. I have tried 4 days in a row to get telephone
support on 10/20-10/24/14 and waited more than 15 minutes
each time with no one answering the phone. In the WE
10/18/14, there was a server upgrade that slowed down my
page load times by more than 20 seconds. The base server
response time per Google insights is running between 1.5 and
8 seconds. I have gtmetrix, pingdom and insights comparisons
from may and june 2014 to compare against so I know how much
this "Upgrade" has slowed down my page load times.

I run a mix of html and wordpress sites. IMO,... Read more

Site works great if you have a static html page with no real content. Start hosting a couple of different sites and they apparently move you to the slowest servers on the planet. My page load times are now at 5 to 10 seconds per page, with caching turned on. Slow, slow, slow! 

The worst company. Beware. I am a plastic surgeon, and I have been with them the last 5 years. Last night I received an email saying that i have to remove my before and after pictures, which is the most important part of my business. They threatened to shut down my website within the week. They treated me like i am hosting a porn website. I am a board certified plastic surgeon, and that was very disrespectful. I will complain about them further. there are so many other companies. choose someone else. 

I am hosting a few small sites in host monster.
never down, fast. They have quite satisfactory customer
service and plenty of space offered (200,000 files storage,
including images, and unlimited storage space) - It may be
slightly more expensive than other hosting services but it
is likely worthy. No agravations 

Simple the best web hosting out there. Real people, excellent phone support, and awesome services and features. 

I have been with them for 3 years and have had no problems that were not caused by myself. I recommend them to anyone that asks about hosting. They have always been prompt when I have a question or a problem. 

I've run through three hosts till I found Hostmonster... wonder people to workwith, even at three in the AM. 

Awesome, simple quick and easy.

No hassles at all to move a blog from wordpress to here and I havent had any problems since, plus the price was great. 

HostMonster has given a first rate service - I have not noticed any down time, and have been able to freely upload and download my files without limitation. In a word, ronsil - does exactly what it says on the tin. 

I managed about 100 emal accounts through Hostermonster.com. Sometimes I received a complains regrding to email troubles he cannot access his email accunt sometimes. It works, sometimes not work. I tried to figure out the trouble and I could not find any problem in the configuration. I contacted a customer support. But I really was disappointed with a customer support. All his answer was "check your password again or username and it works fine here. No problem.
I can not recommend hostmonster.com to you. I am going to move to other hosting company. 

I am using hostmonter for 6 months.
Everything was OK.
Now I installed wiki and got cpu throttling 5-30 second per hour.
As I was going to install forum in addition, I applied to hostmonster team.
They proposed me high cpu server for $19.
After moving I had cpu throttling 500-1500 second per hour.
Even after removing wiki and DB I had cpu throttling 30 second per hour.
I asked support for help, but nobody even tried to fix something.
So $19 server is much more worse than $6 server.
Resume:
If your project is small, hostmonster is good for you.
Otherwise, you should search something else.
And advice, do not buy $19 server at hostmonster.
It is cheating, move instead to dedicated... Read more

I have had nothing but an excellent experience with Hostmonster. Excellent uptime and no issues. I love their CP and access. 

I love that you can use your own ftp program rather than having to go through one on HostMonster's site like I had to when using GoDaddy. 

This web hosting is the best web hosting i ever worked with

they really have the 24/7 support

Thanks for all the team there. 

Easy to set up and has fairly good control panel interface.
When registering, I did not like that they emailed me my password in plain text.
Fast customer service. 

Good service. Easy. 

Everything has been smooth and great so far with Host Monster hosting my site. 

So far HostMonster has provided me with a good service. They offer Unlimited Space and Bandwidth which is a very big plus for me because my site generates a lot of traffic. My only hope would be that HostMonster keeps their service with Unlimited Bandwidth and Space. 

I can't recommend hostmonster after having all of my sites down over 24 hours. Slow customer service resulted in client complaints making the low cost of hosting with them worthless - once I lose a client and my reputation, any savings are pointless. Hostmonster just lost me for that reason. 

Hostmonster has exceeded my expectations! Sure they were rated first on several of the host-ranking websites and offered an exceptional amount of space for a great price, but how good would the service actually be? Excellent. I am consistently able to talk with tech support without having to wait more than a few seconds on hold. Every tech I've talked with was unusually knowledgeable, helpful, and a pleasure to work with... they all sounded happy to serve me. What a great difference from other hosting companies I've worked with! I highly recommend Hostmonster. 

Its fine. its my 1st experience. but sometimes there are some bandwidth issues. 

I have been using hostmonster to host multiple domains and am extremely happy with them. They also allow teamspeak and ventrilo hosting if you but a dedicated IP. Using them for webhosting was one of the best choices in my career. 

I was with Hostmonster for quite some time now, and all of a sudden all of my sites go down and are suspended for a few hours due to a number of completely valid files. The files were large photography files of a hosted sub domain. However I received no notification before hand that this is what would happen. My email stopped working and it took an hour for them to reconnect all of my sites back online. After recommending to them that I should have been notified of this ahead of time, they just said in a cold voice that that is what their Terms of Service says. Hostmonster... Read more

I have been with HostMonster for approximately two years, and I have been more than satisfied with their hosting. Any time I have called for support, I never waited more than a couple minutes, and my question or issued was resolved with one phone call. I have not experienced any down time with any of my websites. My only disappointment is that they do not offer reseller hosting. Hopefully, someday that will change. I always recommend HostMonster to anyone who asks my opinion. I have dealt with other hosting companies and with one I was on hold for a very long time before my... Read more