There are some minor blemishes, but it is very rare that you get to deal at this price level with a webhost this substantial. The high-level technical support alone would be worth it for many webmasters. The fact that they do not provide a... Read full expert review of GoDaddy
I was a little leery based on some of the reviews on the web but personally I've had a great experience with Go Daddy. The bandwidth both up and down stream are excellent, up time... Read all reviews for GoDaddy
Reviewed by: wmrobrtsn (Beginner)
GoDaddy seemed to be the obvious choice for my business's needs, as that was the first name anyone said when you ask who should you set up a small-business website/email with. The site upload...Read all reviews for GoDaddy
Reviewed by: Matt (Beginner)
GoDaddy.com is the world's largest domain name registrar and is the flagship company of The GoDaddy Group, Inc. As an ICANN-accredited domain registrar, Go Daddy has more names under management than any other registrar, offers products at prices up to 70% less than the competition and supports them all with world-class 24/7 live customer service. Go Daddy's hosting plans offer 99.9% guaranteed uptime, best-of-breed routers, servers and firewalls and the best 24/7 support and maintenance on the Web. With Go Daddy hosting and servers, your online presence is secure, reliable and lightning-fast. Best of all, every plan comes with a rich feature set to help you make the most of your site. No wonder that millions of satisfied customers have made them the world's largest hostname provider.
Support: +1 480 505-8877
Several years ago, GoDaddy webhosting burst onto the scene with their high-profile Super Bowl commercials. The ads included the ‘racy’ usage of Danica Patrick as a spokesperson along with clever hooks that brought people to their website in droves. Since then, while still using provocative marketing and Patrick as a representative, GoDaddy has developed into one of the largest hosts on the Net. Perhaps what is most interesting about GoDaddy is that they are able to deliver the services and support required by the largest companies while still delivering the affordability required by most.
In fact, GoDaddy is one of the most reasonably priced webhosts for the individual and small business, and unlike with so many other inexpensive hosts, you get cachet. The question, however, is does GoDaddy actually deliver for their small clients, or do they simply exploit them in order to fuel the media blitzes meant to lure in the big clients? So this is what I intended to find out when I opened one of GoDaddy’s Economy 4GH (fourth-generation hosting) plans. In doing so, I sampled the hosting services, rigorously tested the control panel, monitored reliability and put their support team through the paces with a series of increasingly challenging questions.
At face value, the GoDaddy economy plan provides tremendous value for the cost. You get 10 GB of storage, 10 1GB MySQL databases, 100 email accounts, “unlimited” bandwidth and at least $200 worth of advertising credits for Bing, Facebook, Google, Yahoo! and so on. At its most expensive, it costs $4.99 per month, and it requires a three-month commitment. There are no additional fees, so at worst, that is an initial investment of $14.97. You can also get an additional discount if you step up the commitment: $4.49/month for 12 months, $4.24 for 24 and $3.49 for 36. With the 4GH economy plan, you get hosting in a world-class data center, state-of-the-art security, a choice of Linux or Windows, extensive language support, dozens of add-on application and so forth.
GoDaddy guarantees 99.9% uptime across the network, including their economy plans. If they fail to meet that standard during a given month, contact them, and they refund 5% of your monthly hosting fee as a credit. Historically, GoDaddy has not had much trouble maintaining the 99.9% uptime. In 2011, however, they have delivered uptime as low as 99.3% in four of the first six months, including the first month I tested their service. The good news is that GoDaddy provided the credit immediately and without issue. One problem, however, is that you do have to contact them for it, so you need to pay attention in order to take advantage. Fortunately, Go Daddy does make the statistics available to you in the control panel, so it is not as if they try to hide it. Despite the nearly three total hours that my site was inaccessible, performance was otherwise extremely fast and smooth.
At the end of the day, support is usually what separates webhosts at the economy pricing points, and it is not hard to see why GoDaddy has remained so popular. To be frank, I was a little surprised at how friendly and helpful GoDaddy was when I requested the uptime credit and when I challenged their support system. Part of that is due to how brisk they were during my pre-signup chat. When I talked to support via chat, I kept them busy for at least twenty minutes as I asked a series of increasingly difficult question. The support agent, Karen, was great; she never got frustrated, and she even walked me through making changes to my configuration in the control panel. In addition to support by chat, GoDaddy provides telephone support, email support, a knowledge base, a blog, community forums and even groups, which you can use to custom tailor your community experience.
• 24/7 Live Chat
• Phone: (480) 505-8877
• Email (form)
• Support Ticket system
Nothing missing here. As expected with such a big host.
Setting up the account was very easy to do and I had no problems adding content to my site. The control panel itself is perhaps not the most aesthetically appealing but it works as it should and it was easy to find everything I wanted to find.
• The OS choice, extensive language support and wide array of applications and add-ons.
• That support agents seem like IT specialists rather than people reading from a script.
• The GoDaddy community, which is far more extensive than any we’ve experienced before.
• They do not honor uptime guarantee unless you ask for it.
• They do not offer a money-back guarantee, at least not at the economy price point.
There are some minor blemishes, but it is very rare that you get to deal at this price level with a webhost this substantial. The high-level technical support alone would be worth it for many webmasters. The fact that they do not provide a money-back guarantee may be an issue for some, but those guarantees are typically more trouble than they’re worth anyway, and even at 36-month commitment, we’re only talking about $125.64. On the upside, in addition to phenomenal support, you get a sophisticated control panel, awesome language support, the best range of applications and add-ons at this price level, and even Windows hosting, if you want it.