GoDaddy Reviews by Experts and Users

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There are some minor blemishes, but it is very rare that you get to deal at this price level with a webhost this substantial. The high-level technical support alone would be worth it for many webmasters. The fact that they do not provide a... Read full expert review of GoDaddy

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Recommended By: 14 of 41 users
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17people found this helpful

I was a little leery based on some of the reviews on the web but personally I've had a great experience with Go Daddy. The bandwidth both up and down stream are excellent, up time... Read all reviews for GoDaddy

Reviewed by: wmrobrtsn (Beginner)

5people found this helpful

GoDaddy seemed to be the obvious choice for my business's needs, as that was the first name anyone said when you ask who should you set up a small-business website/email with. The site upload...Read all reviews for GoDaddy

Reviewed by: Matt (Beginner)

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Information

GoDaddy.com is the world's largest domain name registrar and is the flagship company of The GoDaddy Group, Inc. As an ICANN-accredited domain registrar, Go Daddy has more names under management than any other registrar, offers products at prices up to 70% less than the competition and supports them all with world-class 24/7 live customer service. Go Daddy's hosting plans offer 99.9% guaranteed uptime, best-of-breed routers, servers and firewalls and the best 24/7 support and maintenance on the Web. With Go Daddy hosting and servers, your online presence is secure, reliable and lightning-fast. Best of all, every plan comes with a rich feature set to help you make the most of your site. No wonder that millions of satisfied customers have made them the world's largest hostname provider.

US

United States

(Arizona)

Founded: 1997

Support: +1 480 505-8877

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What Does the Expert Say About GoDaddy?

GoDaddy

Several years ago, GoDaddy webhosting burst onto the scene with their high-profile Super Bowl commercials. The ads included the ‘racy’ usage of Danica Patrick as a spokesperson along with clever hooks that brought people to their website in droves. Since then, while still using provocative marketing and Patrick as a representative, GoDaddy has developed into one of the largest hosts on the Net. Perhaps what is most interesting about GoDaddy is that they are able to deliver the services and support required by the largest companies while still delivering the affordability required by most.

In fact, GoDaddy is one of the most reasonably priced webhosts for the individual and small business, and unlike with so many other inexpensive hosts, you get cachet. The question, however, is does GoDaddy actually deliver for their small clients, or do they simply exploit them in order to fuel the media blitzes meant to lure in the big clients? So this is what I intended to find out when I opened one of GoDaddy’s Economy 4GH (fourth-generation hosting) plans. In doing so, I sampled the hosting services, rigorously tested the control panel, monitored reliability and put their support team through the paces with a series of increasingly challenging questions.


Value for Money

At face value, the GoDaddy economy plan provides tremendous value for the cost. You get 10 GB of storage, 10 1GB MySQL databases, 100 email accounts, “unlimited” bandwidth and at least $200 worth of advertising credits for Bing, Facebook, Google, Yahoo! and so on. At its most expensive, it costs $4.99 per month, and it requires a three-month commitment. There are no additional fees, so at worst, that is an initial investment of $14.97. You can also get an additional discount if you step up the commitment: $4.49/month for 12 months, $4.24 for 24 and $3.49 for 36. With the 4GH economy plan, you get hosting in a world-class data center, state-of-the-art security, a choice of Linux or Windows, extensive language support, dozens of add-on application and so forth.

Performance & Reliability

GoDaddy guarantees 99.9% uptime across the network, including their economy plans. If they fail to meet that standard during a given month, contact them, and they refund 5% of your monthly hosting fee as a credit. Historically, GoDaddy has not had much trouble maintaining the 99.9% uptime. In 2011, however, they have delivered uptime as low as 99.3% in four of the first six months, including the first month I tested their service. The good news is that GoDaddy provided the credit immediately and without issue. One problem, however, is that you do have to contact them for it, so you need to pay attention in order to take advantage. Fortunately, Go Daddy does make the statistics available to you in the control panel, so it is not as if they try to hide it. Despite the nearly three total hours that my site was inaccessible, performance was otherwise extremely fast and smooth.


Support

At the end of the day, support is usually what separates webhosts at the economy pricing points, and it is not hard to see why GoDaddy has remained so popular. To be frank, I was a little surprised at how friendly and helpful GoDaddy was when I requested the uptime credit and when I challenged their support system. Part of that is due to how brisk they were during my pre-signup chat. When I talked to support via chat, I kept them busy for at least twenty minutes as I asked a series of increasingly difficult question. The support agent, Karen, was great; she never got frustrated, and she even walked me through making changes to my configuration in the control panel. In addition to support by chat, GoDaddy provides telephone support, email support, a knowledge base, a blog, community forums and even groups, which you can use to custom tailor your community experience.

• 24/7 Live Chat
• Phone: (480) 505-8877
• Email (form)
• Support Ticket system

Nothing missing here. As expected with such a big host.


Ease of use

Setting up the account was very easy to do and I had no problems adding content to my site. The control panel itself is perhaps not the most aesthetically appealing but it works as it should and it was easy to find everything I wanted to find.


We like

• The OS choice, extensive language support and wide array of applications and add-ons.
• That support agents seem like IT specialists rather than people reading from a script.
• The GoDaddy community, which is far more extensive than any we’ve experienced before.


Important to know

• They do not honor uptime guarantee unless you ask for it.
• They do not offer a money-back guarantee, at least not at the economy price point.

Summary

There are some minor blemishes, but it is very rare that you get to deal at this price level with a webhost this substantial. The high-level technical support alone would be worth it for many webmasters. The fact that they do not provide a money-back guarantee may be an issue for some, but those guarantees are typically more trouble than they’re worth anyway, and even at 36-month commitment, we’re only talking about $125.64. On the upside, in addition to phenomenal support, you get a sophisticated control panel, awesome language support, the best range of applications and add-ons at this price level, and even Windows hosting, if you want it.

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Name: Theodor Papadopulos

Experience: 11

Located:San Francisco

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GoDaddy User Reviews

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Recommended By: 14 of 41 users

Number of reviews: 41

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neeraj does not recommend GoDaddy

Godaddy support is pathetic customer care agent don't know anything they will give you the solution before you question asked ..... they are so much talented they working in web hosting company but they don't know about what is the use of dedicated IP ADDRESS .... and you could not find who is the customer care agent and who is the MANGER .... they don't know how to talk with the customer management is the worst .. i don't know what is the customer care and manger hiring criteria ... and who is hiring those bunch of nuts ..... they people doing arguments with the customer... Read more

neeraj Gravatar

(Experienced)

Hosting Solutions: 1

Hosting Type: Shared

JOE BIGGS does not recommend GoDaddy

MAYBE THREE AGENTS OUT OF HUNDREDS OVER A 6 YEAR SPAN HAD
ANY ANSWERS! LIKE BEING PUT INSIDE AN OLD SHOE BOX AND
COVERED WITH OLD CLOTHING INSIDE A CLOSET WHEN IT COMES TO
HAVING WEBSITE FOUND BY INTERNET TRAVELERS. I'D HATE TO
THINK THAT THERES WEB HOSTING THATS WORSE THAN GODADDY.
TO BE WORSE WOULD HAVE TO BE THE COCONUT SHELL COMPUTER WEB
HOSTING BUILT BY THE PROFESSOR, AFTER GILLIGAN BROKE IT!
POOR CUSTOMER SERVICE. INADEQUATE PROGRAMS, WHY DANCE TO THE
GOOGLE DRUMS? PITIFUL. GODADDY SHOULD BE RAN OUT OF DODGE
FOR FRAUDULENT ACTIVITIES. 

JOE BIGGS Gravatar

(Intermediate)

Hosting Solutions: 1

Hosting Type: Shared

Hal Kelley does not recommend GoDaddy

I guess everybody already knows, but godaddy has got to be the worst in the business 

Hal Kelley Gravatar

(Experienced)

Hosting Solutions: 1

Hosting Type: Unknown

KEN does not recommend GoDaddy

VERY POOR UPTIME CONSTANTLY. 

KEN Gravatar

(Intermediate)

Hosting Solutions: 5 or more

Hosting Type: Unknown

david guy does not recommend GoDaddy

my site was on an off line for several times ,and godaddy
did not offer any help ,but they were SORRY for that.
well i am Sorry but i will not give you my money
if you thinking about hosting with godaddy ....well think
again
hope it will help someone
david from israel 

david guy Gravatar

(Intermediate)

Hosting Solutions: 3

Hosting Type: Shared

Bob does not recommend GoDaddy

Have had Godaddy for a while and has been ok get an email about copywrite infringement from them and they take down my site! When you read there email it is a complaint from true religion jeans about a site called online brand jeans which I don't even own they did not even take the right website down and I have been out 3 days unreal terrible business practice they will be hearing from my lawyer way to go dumb daddy moving all my stuff off them ASAP!!!! 

Bob Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: Shared

wmrobrtsn recommends GoDaddy

I was a little leery based on some of the reviews on the web but personally I've had a great experience with Go Daddy. The bandwidth both up and down stream are excellent, up time is great 9never noticed site down in 6 months) and support (when needed) is fantastic. Highly recommended. 

wmrobrtsn Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Matt does not recommend GoDaddy

GoDaddy seemed to be the obvious choice for my business's needs, as that was the first name anyone said when you ask who should you set up a small-business website/email with. The site upload was easy enough, but the real problem came with the email. HUGE DELAYS!!!! I'm talking about 3-6 hours on average. Sure, that's not a big deal when you're just sending Grandma a Happy Birthday, but when I'm trying to book freight for a truck that's empty and sitting on the side of the road, that's ridiculous. I called support over and over again, mostly getting the standard "we're not having issues... Read more

Matt Gravatar

(Beginner)

Hosting Solutions: 3

Hosting Type: Unknown

Peter Bjork recommends GoDaddy

Godaddy has peaks and valleys on there shared hosting. Of cause it is always much traffic in weekends,, that's when your server uploads takes server time Out. Their dashbord is a joke, to slow to ugly to bad.. 

Peter Bjork Gravatar

(Beginner)

Hosting Solutions: 1

Hosting Type: Shared

Rizky does not recommend GoDaddy

i tried godaddy hosting service for 5 months, is really worst hosting i ever had, every day is always have slowest up time or download time than the other hosting, i really not recommended to anyone, right now i think about change hosting service. i think godaddy have a great name the have a great service n hosting, but i'm totally wrong, when i decided to use their service it's the worst decision i ever make!!! 

Rizky Gravatar

(Experienced)

Hosting Solutions: 3

Hosting Type: Shared

O Szczypka does not recommend GoDaddy

REALLY, really really bad service. My service is unavailable nearly all the time. I cant seem to load anything, and it all keeps timing out. Really slow servers also and you are limited so much. They also have a very bad UI which can be very confusing for beginners. I would not recommend them to ANYONE. 

O Szczypka Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: Shared

Dr. Dennis Neder does not recommend GoDaddy

Lousy, lousy, lousy! Absolutely the worst of the bunch (and I've tried more than a few). GoDaddy used to be so excellent, but now, every time you call them for support their first claim is, "Well, I've never heard anyone complain about that before!" or "We have no other complaints like that", etc. Then, they go about arguing with you trying to convince you that YOU are the problem or mistaken, etc. I have literally wasted hundreds of hours and have even gone so far as to write special test software to prove that the problems I had were on THEIR servers! In more than one case, I finally had... Read more

Reply from Arvand Sabetian, CEO , Arvixe: I'm sorry for your issues you had. Arvixe uses R1Soft to make nightly backups of all hosting accounts on our servers. These backups can be used to restore any files that may have been damaged.

The Arvixe QA team is 24/7 and they monitor customer issues to make sure that techs our handling the customer and their issues correctly. They can be reached at QA [at] arvixe.com. We highly encourage emailing them, as they handle quality issues that a customer may have.

Dr. Dennis Neder Gravatar

(Experienced)

Hosting Solutions: 1

Hosting Type: Shared

silvia does not recommend GoDaddy

very unfriendly interface for users. very low value for money. extremely limited services. the only good thing is that you get less chances to have your website hacked because it is so hard to edit and host your won website that the hackers do not even bother to try to do it as well.... 

silvia Gravatar

(Intermediate)

Hosting Solutions: 5 or more

Hosting Type: Shared

joe recommends GoDaddy

not bad, no complaints, got the 1.99 a month economy plan so at that rate i cant really be too upset 

joe Gravatar

(Intermediate)

Hosting Solutions: 2

Hosting Type: Shared

Mick Lail does not recommend GoDaddy

I have tried Godaddy three times over the past several years just to see if anything has changed - It hasn't. Installing applications such as SMF, or Coppermine take forever.

They have long drawn out names and numbers for every database you make (confusing), and their interface is the worst in the business. If all that wasn't enough, the worst part is that every frigging page you go to in your account, they are shoving something in your face trying to get you to buy more services.

The place is not worth the trouble. I have been with Ace-Host since around 2004. They are not as cheap, but you... Read more

Mick Lail Gravatar

(Experienced)

Hosting Solutions: 1

Hosting Type: Shared

Jack Garvey does not recommend GoDaddy

If you have the time to talk to technical support, they are very helpful, but if you need to email GoDaddy, forget it. it will take them 3-4 hours or much more to respond to you. I have the deluxe service, and if I only had one domain in it, it would be acceptable, but when you try to add multiple domains (which is the reason you buy the "Deluxe" service) it's simply a mess. You have to have technical support help you almost every time to get things working. I don\'t think their self-administration tools work very well at all.Need help? Trying to get around... Read more

Jack Garvey Gravatar

(Experienced)

Hosting Solutions: 3

Hosting Type: Shared

Chris does not recommend GoDaddy

Godaddy isn\'t as good as it seems. I like the pricing and the easy navigation. However, SQL database has a limited size- so if your hosting a forum- look forward to deleting lots of threads frequently. SQL database timed out frequently and produced errors daily. They shut-down your site early!!! Which is the main reason I chose new hosting at Hostgator. For example, let\'s say you purchase a month at Godaddy today, your hosting will expire on July 5th, but they\'ll suspend your account July 4th at 12am. Soooo, always pay early... if hosting f=gets suspended and you don\'t pay- you lose everything, users/posts/db. 

Chris Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: Shared

Bill H Simmons recommends GoDaddy

Great hosting. No downtime. Customer is world class!! 

Bill H Simmons Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Mark recommends GoDaddy

I tried a couple of web site hosts before godaddy. I wanted to build my own site, not to be cheap but because I wanted to have control of updating content without having to rely on someone else.
The first two hosts claimed to have easy site builders but neither had support that was really of any use. I ended up frustrated with each of them. I tried godaddy and originally was just as frustrated because I just couldn't figure out a lot of things. I didn't even try to call support because I had gotten such poor response from the other providers.
... Read more

Mark Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Bill does not recommend GoDaddy

why don't visit nodadyy.com to know better of godaddy, their email client is no function for some counties at all, but they claim it is OK, and take me one month to set up and modify configuration, none of them is workable. at the end I even could not get a full refund, 

Bill Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Dan Dalthorp does not recommend GoDaddy

The server has been unreliable. When it isn't down, it tends to be incredibly slow. Even simple SQL queries frequently time out. 

Dan Dalthorp Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Max does not recommend GoDaddy

Godaddy.com CS persons are uninformed & untrained in technical aptitude & advice. Godaddy.com Supervisors are equally bad with a FU customer attitude. Transfers planned months in advance with recorded directions from Godaddy.com CS reps not executed properly by Godaddy.com. Godaddy continuously blamed the previous registar Network Solutions. I spoke with the previous registar multiple times and persons including supervisors who kept checking into the release and confirmed they were not holding anything up. Spent hours and weeks on the phone with both companies, when a Supervisor from Godaddy.com, took it upon himself to credited back my paid fees, washed his hands of the transactions. One domain then expired and I... Read more

Max Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Cory recommends GoDaddy

I use Godaddy for all my hosting and email needs. They have some of the best customer support and their uptime is 99.9999999%. In three years I have only had one time where the email was down and it was for 15 minutes and they gave me a free month in exchange for my troubles. 

Cory Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Computing Waves Inc recommends GoDaddy

Good company, been hostinf with them for almost 5 years now. 

Computing Waves Inc Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Mike recommends GoDaddy

I used quite a few hosting providers, and all of them have downtimes, and its issues, but overall GoDaddy has best tech support, and much more reliable than most of its competition within the same price range. 

Mike Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

walter does not recommend GoDaddy

My site was down 3 times in 2 1/2 months . Go Daddy never notified me, I found out I was down for a few days. I had to call Go Daddy to republish the site. They just said there was a problem with the Nameservers and were really nonchalant. 

walter Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Carolyn Whiford does not recommend GoDaddy

Go Daddy has been nothing less then a nightmare for me and my access database. I get very vague answers from the support folks and they usually turn the problem back on me without any guidance. When I search their help pages, 100's of users are making the exact same complaint and many have just move to another hosting company. 

Carolyn Whiford Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

jason does not recommend GoDaddy

I've used them for years... time to move on. My site is down about half of the day lately on average, it takes hours-days to get a response to a ticket and calling just puts you on hold with annoying music for an hour... then transferred and put on hold again... rinse/repeat. You have to sort through 6 million sales pitches to do anything on their site... so on and so on. 

jason Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

PJ Dhano recommends GoDaddy

I think this company rocks. They have all the services. I send all my web clients to get hosting from them. They stand out how: Its called the go daddy hosting connection. Where they have alot of applications and you donwload and install with a click of a button.

Would recommend to anyone 

PJ Dhano Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

shannon does not recommend GoDaddy

I do have godaddy web hosting ,and it is a pain to use there interface . and I wish i never got theam as a web host . I must now find a new host , one I can use. 

shannon Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

James Goodin recommends GoDaddy

Super-fast and knowledgeable technical support team always answered and helped me in one call. Had to call 4 times now to resolve issues of features/upgrades that I either did not fully understand or to correct something I messed up. 

James Goodin Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Anton does not recommend GoDaddy

As a domain name provider - fine. But they do not seem to be hosting competent. The uptime is fine. I really hate the pig of a tour you need to control anything. I have two websites, and they are mixed into a single account. The web stats (sign up specially or you get nothing) are simply a graph of total traffic for the account. Not individual site data - more like an accountant tracking your usage. Nothing like Webalizer or AWstats where you find time of day visits and search words used. The data may be there in the welter of links and adverts splattered on the page.... Read more

Anton Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Carrie recommends GoDaddy

Ok, I'm not a big fan of the GoDaddy commercials (although many of my male friends are) - they simply don't manage to convince that they have the best web hosting on the market. However, I pretty impressed by the quality of their hosting. I've been a customer of theirs for 6 months now and Istill haven't experienced any major issues with downtime. Trust me - I had with my prvious host. The customer support is ok I guess and I like the control panel. I can recommend GoDaddy hosting - not their commercials. 

Carrie Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

OldTabby does not recommend GoDaddy

BEWARE of GoDaddy they host over TWO HUNDRED malicious websites on one of their servers & refuse to respond to concerns about this. When I get a program submission that turns out to be bait-&-switch, not freeware or has illegal functions (like copying copy protected DVD's) it is almost always hosted by GoDaddy & hidden behind their anonymous domain registration service. 

OldTabby Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Bill recommends GoDaddy

I've been a customer of Godaddy's for about a year now and I can highly recommend it to anyone looking for good web hosting. I've never had any problems with downtime and the features that are included in their hosting plan (economy plan in my case)… Well, it impresses me. I only had a few bugs in the beginning and then I got all the support I needed. I give Godaddy the thumbs up! 

Bill Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Sharon recommends GoDaddy

I signed up with GoDaddy a couple of months ago and we've had our ups and downs. One thing that I really have to point out is that their customer support always has been excellent. I challenge you to find an equally good support team elsewhere. A thing that I don't like equally much is the control panel. It's just not that user-friendly. But once you get the hang of it you'll be fine. Maybe they should spend less money on their commercials and put it on making some small fixes instead. 

Sharon Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Heather A. Fowler does not recommend GoDaddy

I had a domain with GoDaddy for almost four years, when suddenly, they sold my domain name out from under me with no warning. When I discovered my website was suddenly GONE one day, I contacted them, and they said there had been a problem with my account ALMOST A YEAR AGO (even though my site had JUST disappeared) and they canceled my service. Then immediately sold my domain to the first squatter they saw. And THEN offered to let me use their BROKER SERVICE TO BID ON MY OWN SITE. Of course, all of this time, they were still charging me the monthly amount to host the site that... Read more

Heather A. Fowler Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Damon does not recommend GoDaddy

Unlimited Hosting - Linux - Monthly

I have had GoDaddy for YEARS and YEARS. I have really given them the benefit of the doubt at times. However... here is an ACTUAL, right this second, $uptime: 14:27:50 up 4 days, 6:59, 1 user, load average: 10.09, 12.10, 15.55

These loads are low compared to the ones I have seen in the very recent past.

The connections are so very laggy that I can't upload or download any decent size files and my site is an MMO Game Development site- Uncool.

I am using Web Hosting Reviews to find my new provider and while I am at it, I will give GoDaddy a... Read more

Damon Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

lawmacs recommends GoDaddy

Their control Panel needs overall eliminate the adds this is not neccessary needs to be more user friendly 

lawmacs Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown