DreamHost Reviews by Experts and Users

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  • Addon Domains: unlimited
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  • Discspace: unlimited
  • Email Accounts: unlimited
  • Monthly Transfer: unlimited

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User Reviews

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Recommended By: 15 of 23 users
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7people found this helpful

In all honestly I don’t know that much about web hosting but I think that Dreamhost’s been very easy “dealing with”. It was easy to setup the website, it hasn’t been down that much, I... Read all reviews for DreamHost

Reviewed by: Jessica (Beginner)

2people found this helpful

Has gone downhill consistently for past couple of years. Constantly replacing hardware, moving accounts around. Very poor support by email only - no phone support. After 5 years with them am looking for a better...Read all reviews for DreamHost

Reviewed by: Bob M. (Beginner)

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Information

DreamHost is a hosting provider that has been doing things a bit differently since way back in 1997. By differently we mean something positive. DreamHost is simply a hosting provider that is in the industry for the love of web hosting. One of the things that we admire this company for is their efforts in keeping things as green as possible, from the hosting itself to only using coffee cups made from renewable resources. They are something as unique as a web host with a clean conscience.

The hosting provided by DreamHost is strong and reliable and it includes pretty much everything you need to run a successful website. Some of the features that are included in their plan are unlimited bandwidth, unlimited e-mail accounts and unlimited disk storage. Visit the DreamHost website to see all the features that are included in their hosting plans. You will also be able to find a domain name via their website as their parent company is an ICANN-accredit registrar.

DreamHost have created a Wiki page where you will be able to find answers to most of your questions. If this is not enough, you will also have the opportunity of browsing the DreamHost discussion forum. If all this would fail, simply send them an email and they will do what is in their power to answer within 24 hours.

US

United States

(California)

Founded: 1997

 

DreamHost User Reviews

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Overall Rating

(4)

Recommended By: 15 of 23 users

Number of reviews: 23

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Bob Alford recommends DreamHost

I have used DreamHost for over 5 years. There have been some outages, but who has never experienced outages - 99.99% realistic up-time. The speed is always good. Unlimited domains, bandwidth and disk space make this a no brainer. They have also upgraded their equipment many times. My hosting uses PHP & MySQL extensively. Currently supporting 4 commercial websites for the single yearly payment under $100. Why so cheap? Because I have recommended DreamHost to others and get a recurring fee to make this an even better value. I have only needed to use email support in the past and they have always responded in a timely manner, resolving the... Read more

Bob Alford Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: Shared

X recommends DreamHost

+'s
it is very simple, unlimited domains, unlimited disk usage
reliability, never experienced downtime,
free domain for life with the hosting
nice and well structured navigation
easy payment via card or paypal, check
backups, i lost my publi_html folder and deleted all the
contents accidently, the support staff helped me restore it
-'s
the webFTP isn't as good as it used to be recently they
changed the interface!
i don't believe it secure either
the support isn't always on, i could get to the support
staff only twice or thrice, during 2009-2012
maybe because timezone are differnt but they know what they
are doing,

thank you dreamhost! Read more

X Gravatar

(Intermediate)

Hosting Solutions: 1

Hosting Type: Shared

Ai does not recommend DreamHost

Positive: setup was quick, we could host Ruby on Rails
websites, and they let me continue using Google Apps for
e-mail (I prefer this, travel so much and have such a wide
spread of internet access situations web mail is easiest.)

Negative: More than a month ago, my websites started showing
some real issues. First of all, the Ruby on Rails website,
Caltrackr, is a calorie-tracking application, and it's
important to be able to use the site regularly and quickly.
The pages are all text-only, and load text and database
pulls. The idea is that when you eat, you input the calories
eaten into the page. As you can imagine, it is important to
be able to use this not only... Read more

Ai Gravatar

(Intermediate)

Hosting Solutions: 2

Hosting Type: Shared

George does not recommend DreamHost

Support center doesn't return calls or fix DNS issues. They have become a haven for Spammers. 

George Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: Unknown

Vernon Johnson recommends DreamHost

I have been hosting numerous websites with Dreamhost for over 7 years now. While some reviewers complain about the lack of phone support, my personal experience is exactly the opposite. While they do not allow Telephone "Cold Calls" for support, I have had panel generated support request tickets promptly handled with telephone responses on 2 occasions (one for a mysql access failure after upgrade and the second for a billing message error) within a few minutes. In 7 years with them I have only needed to generate 4 support request tickets total. Personally I appreciate the fact that they are certified Carbon Neutral and are consistently... Read more

Vernon Johnson Gravatar

(Intermediate)

Hosting Solutions: 3

Hosting Type: Shared

yaacov ben david recommends DreamHost

I use DreamHost's hosting services for 5 years already, my cost is very low and I enjoyed (almost) every minute of it! Recommend! 

yaacov ben david Gravatar

(Intermediate)

Hosting Solutions: 2

Hosting Type: Shared

Steliyan recommends DreamHost

I've using DreamHost about 2 years already. I'm mostly satisfied and All of "not recomended" users are far from the true about DH. When one company is bigger and older than all other competitors - always have not satisfied customers.
I have checked JustHost & HostMonster and rapidly come back to DreamHost. DH is just a Dream! 

Steliyan Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Eric recommends DreamHost

I’m a long time customer and I’ve always liked Dreamhost. They’ve always been fair to me and when there have been some technical issues they’ve always been able to help me. Changing host has never been on my mind. 

Eric Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Jessica recommends DreamHost

In all honestly I don’t know that much about web hosting but I think that Dreamhost’s been very easy “dealing with”. It was easy to setup the website, it hasn’t been down that much, I think that it’s cheap (I pay no more than a couple dollars per month) and everyone’s always been friendly. If they’re better than all the other web hosts I don’t know but it’s good web host – I can at least tell you that much. 

Jessica Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Sandra recommends DreamHost

My number one priority is having a fast website that is never down and this is what I’ve gotten with Dreamhost. I recommend! 

Sandra Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Dave recommends DreamHost

I don’t know if I can add that much value to these user reviews as I’m not that tech savvy but I really like Dreamhost so I feel as if I have to drop a comment here. Everything’s been going smooth and the customer support is A+++ 

Dave Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Anders L. does not recommend DreamHost

I really like that my plan is cheap but I’ve experienced a tad too much downtime for it being completely ok. Also, the response time from the customer support is way too long. Other than that’s it’s a decent provider. Not the best and not the worst. 

Anders L. Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Siva recommends DreamHost

I used Freehostia account which i had downtime from 10 to 20 mins every day, so i moved to Dreamhost server which gives me faster and reliable . No Problem while loading.. simply great 

Siva Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Gale W. recommends DreamHost

After bad experiences with three different hosting companies, I finally found DreamHost. After over three years now I am still thrilled with awesome service and continually improving features offered. I have never had any down time with my site, and only on a few short term instances have experienced the email servers going down. I host several sites on Dreamhost and have full control and management of my clients site features.

Dreamhost has recently launched a new live chat support system that I have used on a couple occasions. Both experiences were pleasant. The support technician quickly and efficiently solved my problems.

DreamHost - You Rock! Keep up the good... 

Gale W. Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Mike does not recommend DreamHost

I've used dreamhost for several years. During that time, I've been offline a couple times due to hardware failures. It happens.

What I find disturbing is that DH considers image hosting site as "file sharing."

I have no issue with them not wanting copyrighted images posted. The software I use has mechanisms to allow the copyright holder to assert their rights.

DH had no problem with my site until it began rising above 1 TB of traffic. So much for "unlimited" bandwidth.

If you are not going to use much of their "unlimited" bandwidth or much of their "unlimited" disc space, and plan to have a small site, then, maybe DH... Read more

Mike Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Bob M. does not recommend DreamHost

Has gone downhill consistently for past couple of years. Constantly replacing hardware, moving accounts around. Very poor support by email only - no phone support. After 5 years with them am looking for a better provider. 

Bob M. Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

mookie k does not recommend DreamHost

I would not recommend Dreamhost to my worst enemy. The uptime on their services (including email, web, ssh, ftp) are abysmal. If you don't believe me, check out their status page at http://dreamhoststatus.com they cannot go a day without an outage of some sort.

When there is an outage, the support them posts something snarky on the status page and take their time fixing things. If you look, they have had multiple day outages for email and web services all year long. I used to love their service because it was reliable and cheap. Now it is not reliable at all and it is a pain... Read more

mookie k Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

John recommends DreamHost

The saving grace for Dreamhost is their technical support getting back to people when support tickets are created. Fast, reliable, a lot of companies could learn from them.

For bloggers wanting to monetize, you can't beat them. Great place and reasonable investment, pays off and for itself really quick.

On the other hand, I've gotten involved with projects that an SQL database problem on their end occurred minutes before a presentation to a prospective client. Taught me a lesson to do 'localhost' presentations as much as possible.

Nobody wants to hire when the competition's site diverts their attention away from hard work done for weeks sometimes, lost in a second... Read more

John Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

John T. recommends DreamHost

I've tested quite a few hosting companies and DreamHost is by far the best. Both the customer service as well as the hosting is superior to anything else I've ever tested before. In contrast to some other support teams that I’ve been in contact with, these guys actually know what they are talking about. Did I also mention that I haven't experienced any downtime since I partnered up with DreamHost? Well, I haven't… Thanks! 

John T. Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Josh Jones (no, not the ceo) recommends DreamHost

I think the only real pitfall with DreamHost is that the cPanel is jam packed with hearty goodness, so if you don't already know your way around it... You could very easily get lost.

However, that's not something that would turn me off from a hosting company. It's just a minor annoyance. 

Josh Jones (no, not the ceo) Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Alan does not recommend DreamHost

At DreamHost, customer service is priority. The company promises to be friendly, helpful, and completely honest. (helpful, they are slow to reply, ask redundant questions and have no phone support.) The web site offers a “support wiki,” with extensive online documentation submitted by DreamHost staff and knowledgeable customers. (they do this so they don't have to shoulder calls. If you look on their site, not one phone number except a fax is offered. with 80 employees and 3000 servers, this 12 year old company cannot afford a phone line for support nor can you find any way to contact them outside of e-mail.) There is also a discussion board... Read more

Alan Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

AskApache recommends DreamHost

Especially for anyone with knowledge of Debian/Linux/Unix OS's, the server and shell environment are great and let you do things like compile a custom php binary. 

AskApache Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Happy Hosting Plan Features

Database
  • MySQL
Backend Control
  • Shell Access
Domain
  • Free Domain
  • POP3
  • SMTP-authentication
  • IMAP
  • Autoresponders
  • Anti-Spam
Platform
  • Linux
  • Unix
Scripts and Programming
  • PHP
  • CGI
  • ASP
Technical Support
  • Email Support
  • 24/7 Support
Statistics and Analytics
  • Analog
Security Features
  • SSL
Miscellaneous Features
  • RAID