eSecureData Reviews by Experts and Users

eSecureData has been hosting my 5 Dedicated Servers for over 9 months now. In this time I have experiences no down time at all and the only issues I have experienced have been software complications with linux and my scripts. As this has nothing to do with them and on buying the server they told me that the server is unmanaged and recommended for people that know what they are doing they offer on going support when I needed it. When my server was down they quickly connected a KVM unit to my server which I then gained access and was able to reinitialize my SSH and fix the conflict... Read more

COMPANY HOSTS HACKERS AND DOES NOTHING!!!!!! I have the proof email me if you want!!!! Support asked for logs I provided here's their answer:

"Unfortunately that is not much to go on. We can't take action against a client with browser histrory as proof of hacking. That just shows that someone logged in from the IP we host, but if the IP is being used as an open proxy there's no fault with our client." 

Good support. No issues except some slow speeds, but that could be code issue, could never figure that one out.
If you are techie then you should go in for eSecureData, but if you are looking at hand holding then you better look else where. 

I had esecuredata for over 3 years off and on. My recent experience over the past month was horrible. I switched to another provider couple weeks ago. Few weeks ago, their data center got disconnected from the net, saying due to winter olympics, months ago their data center also crashed due to network line problem, and more downtime after that but short period compared to other times. Their customer service is horrible, good luck with calling the 800#, if you email them, they will respond quick sometime instant, but useless respond if you ask for help on other subjects than request reboot restart. My experience with their support service resulted... Read more

I guess they don't have much TECHNICAL downtime, but the lag tends to spike up so badly nothing will load, you can't connect to anything. You're never warned, if you ask why, you're just told it's some other issue in their line that will "be fixed soon" and "never happen again". You check again a few hours later, it's still going on... Usually for 7 hours? Couple hours at night, almost every night. Major disconnects randomly throughout the day. The bad downtime happens every couple months, and has been happening every couple months for the past year I'd been trying this host. 

I have had 2 servers with eSecuredata for 2 weeks and have had to cancel them both due to serious connection issue and the least knowledgeable support staff i have ever encountered and who seems to think that 45KB download speeds whilst using a 20Mb broadband connection is perfectly normal and acceptable despite being able to achieve in excess of 1.4MB from another site hosted in the same data center. And as if this wasn't enough within the first 4 days of hosting with them they had in excess of 12 hours downtime without any explanation.