InMotion Reviews by Experts and Users

Visit InMotion to get more information

InMotion offers money back guarantee. Try it risk free.

Read More

Plan Details Loader
Selected plan: 
  • Business Specialists With PrestaShop Pre-Installed
  • Free Website Builder & U.S. Support - 24/7
  • Easy To Use Drag-And-Drop Editor
  • Build a website under an hour!
  • Free marketing content & photos included for inspiration
Recommended by 129 of 137

Shared hosting plan Save $24 / 24 month plan Exclusive to WebHostingSearch users

$3.49
/month
with 24 month plan
Get Hosting
Specs and Features
  • Addon Domains: 1
  • Bandwidth: Unlimited
  • Discspace: Unlimited
  • Email Accounts: Unlimited
  • Hard Drive: Unlimited

See specs

InMotion Overview

InMotion

InMotion

InMotion is a quality provider that I can highly recommend. I’ve been in contact with them a lot after writing this review and I have to give a big thumbs up to the support team (that I was a bit disappointed with at... Read full expert review of InMotion

We like

  • Exceptional Support
  • CNET Certified Service Provider
  • BBB Accredited
Get Hosting
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 star

User Reviews

137

  • (97)
  • (9)
  • (1)
  • (2)
  • (4)

Expert Rating

(5)

Users Rating

(4.7)

Recommended By: 129 of 137 users
Write a Review and get uptime stats for your website
The most helpful FAVORABLE review The most helpful CRITICAL review

21people found this helpful

I've tried web hosting with multiple hosting companies over the past few years and InMotion is simply the best one that I know of. I purchased hosting from them a couple years ago for... Read all reviews for InMotion

Reviewed by: Matthew Nesbitt (Beginner)

13people found this helpful

I have been their customer for about three years now. Had no major problems until one of my sites got some serious traffic. They did shot me down. Could not get any...Read all reviews for InMotion

Reviewed by: Mark (Intermediate)

VS

Profile

Information

Since 2001, InMotion Hosting has been dedicated to providing the best web hosting solutions available. InMotion Hosting is a popular choice for people, and websites, in need of everything from cheap hosting, virtual private servers, and dedicated servers to top business web hosting plans. InMotion Hosting is, of course, accredited by the better business bureau.

Regardless of what type of plan you choose it will be filled with everything you need, and more. The prices are low, starting at only a couple dollars per month for a shared hosting account and to get an idea of what's included we thought that it might be a good idea to take a look at its features. A shared hosting account includes up to 200,000 MB Disk Space, 2,000 GB monthly transfer, a web builder and a free domain.

Their web hosting packages come with great customer service, expert technical support and seamless scalable solutions for every business need. The support team is available 24/7 via email, telephone and live chat. However, we'd recommend you to begin with having a look at their support center where you most likely will be able to find all the info you need.

Give them a call at 757-416-6586

 
US

United States

(California)

Founded: 2001

Support: 757-416-6586

Request Callback

Uptime monitoring

InMotion Uptime

Uptime monitoring shows how much a website is available. We are monitoring a few sites hosted at InMotion

Response time monitoring

InMotion Response Time

Response time monitoring shows how fast a website responds. We are monitoring a few sites hosted at InMotion

 

What Does the Expert Say About InMotion?

InMotion

InMotion Hosting has long been favorites among many of my colleagues and I wanted to find out why this was so I decided to try their “Value Class - Basic” web hosting plan. It simply seemed like a perfect alternative for most minor websites. For this test I tried go through as many different parts as possible – for example working with the control panel and chatting with their support team.


Value for Money

Obviously the costs depends on what type of plan you choose but compared to other popular web hosting providers I’ve reviewed I gotta say that InMotion is affordable and you will definitively get top features. The Value Class plan starts out at $3 per month and you can add $1-$2 for more features and a bigger amount of disk space - my basic plan was $1 extra. If you’re going to set up an online shop a $2 upgrade is a must as shopping carts and Shared SSL isn’t included in the two most basic plans. For my $4 per month I had to sign up for 24 months and prepay for the entire period. A domain was included for free and if you want to purchase extra domains they are an extra $11.95 per year. All in all InMotion pass the “Value for Money” test with flying colors.

Performance & Reliability

I couldn’t find any info about an uptime guarantee on their website but I managed to find out that they have an overall uptime of 99.859 which is pretty darn good. To this they have a 30-90 (depending on what plan you sign up for) day money back guarantee. I for one am not worried about their performance and reliability.


Support

As I always do when testing the support I asked them three questions – one easy, one medium and one that is a bit trickier. I got in contact with their support team in a matter of seconds. That’s always a good start. The man from support had no problems helping me out with the two first questions. The third one however seemed to put him on the spot and I didn’t really get a clear response.  However, after a bit of discussion back and forth I gotta say that I knew everything I needed to know. All in all a good support team.

·    Phone
·    Live Chat
·    Email

The InMotion support team is easy to get in contact with – try any of the three above mentioned ways.


Ease of use

The control panel is standard and very user-friendly, regardless if you’re a newbie or if you’ve worked in this environment before.

If you don’t have a clue where to begin there is the common “Getting Started Wizard” that you can use. Billing details and anything else you might is also easy to find in this control panel.


We like

·    The price and what it includes
·    How easy it was to work with
·    It feels very reliable


Important to know

·    They only have Linux plans

Summary

InMotion is a quality provider that I can highly recommend. I’ve been in contact with them a lot after writing this review and I have to give a big thumbs up to the support team (that I was a bit disappointed with at first) – they truly are one of the best, if not the best, teams in the business. They’re friendly and they’ve helped me with a lot of priceless online tweaking. The hosting plan itself is very reliable, user-friendly and I can assure you that InMotion is a host will get you bang for your buck. 

InMotion

Name: Thomas Brown

Experience: 15

Located:San Francisco

Ask about this provider

Get Hosting
Reliability

(5)

Support knowledge

(5)

Support speed

(5)

Control Panel

(4.5)

Overall Rating

(5)

100%
InMotion compliant with
10 of 10
Points according to our code of conduct

InMotion User Reviews

Rating Filter

  • (97)
  • (9)
  • (1)
  • (2)
  • (4)
  • (60)
  • (48)
  • (29)

Overall Rating

(4.7)

Recommended By: 129 of 137 users

Number of reviews: 137

Write a Review and get uptime stats for your website Write a review
  • Sort by:
  • Most recent
  • Most helpful
  • Most Favorable
  • Most Critical
User Ratings Loader

Nick Gerancher recommends InMotion

This is an A+ web hosting service! I host nicksdesm.com, my
shared plan and myboxhosting.com, my reseller plan off of
InMotion Hosting and they have not let me down yet. They
provide excellent support and customer service and over all
is just a great hosting provider!

I 100% recommend this hosting provider as I have used many
before this and InMotion definitely beat them all. 

Nick Gerancher Gravatar

(Experienced)

Hosting Solutions: 4

Hosting Type: Shared

Bill Townsend recommends InMotion

Set up my WordPress site in just a few mins, one click install made it very easy for someone like me who is new to websites. Might not be the cheapest option out there, but for sure makes up for it with the level of service and quality. 

Bill Townsend Gravatar

(Beginner)

Hosting Solutions: 1

Hosting Type: Shared

Steve_Long77 recommends InMotion

InMotion actually have a support team in US, had several soting accoutns with other hsoitng companies in the last couple of years, and have seen them all move their support to Asia, Philippines India etc. So it was a relief to speak to someone in the us who can actually help me. Technically think they are a great option anyway with varied options on the database. phpmyadmin, MySQL etc. and the easy forum installs for the car websites I run Nuke and phpBB are so easy to set up. Also SSL set ups for ecommerce sites are nice options for the online shop parts of the site. Security... Read more

Steve_Long77 Gravatar

(Beginner)

Hosting Solutions: 5 or more

Hosting Type: Shared

John C recommends InMotion

I have small online business and can easily say that never been happier with a host. Really great support, and a huge array of functions and ad-ons that help me a lot. Downtime almost non-existent and although I understand that nothing is really “unlimited” it very much feels like it is when it comes to bandwidth and disk space with them. Really good ecommerce solution. 

John C Gravatar

(Intermediate)

Hosting Solutions: 2

Hosting Type: Shared

Matthew Nesbitt recommends InMotion

I've tried web hosting with multiple hosting companies over the past few years and InMotion is simply the best one that I know of. I purchased hosting from them a couple years ago for a site that's no longer online, then I recently tried another big name company for my new website, but had a bad experience and went back to InMotion after remembering how great they were. Now I'm here for good. They are reliable, they make everything easy to setup and manage. They offer many services with their hosting, all for a very reasonable price. Their customer service and support is very quick... Read more

Matthew Nesbitt Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Yavor Milchev does not recommend InMotion

Worst web hosting company I've ever dealt with! I started using them about an year ago and back then they were awesome in terms of reliability and support. Then something happen. Sites started dropping every now and then for all sorts of reasons. It became very difficult to reach support, long wait times and I had to be transferred to other people very often. Finally, last month, they dropped my account for "excessive usage" even though I was on a VPS which has the false advertized "unlimited bandwidth". Even worse, the usage wasn't any different than any other day, they just decided to flip the switch and let me know... Read more

Yavor Milchev Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: VPS

Mohamad Haidar recommends InMotion

i love you inmotion team, you help me alot.
thank you alot, 

Mohamad Haidar Gravatar

(Intermediate)

Hosting Solutions: 3

Hosting Type: Shared

Adam B. Huffman recommends InMotion

Way better than iPage's hosting. Their uptime is consistent
and their tech support actually provides support when you
need it.

Originally I did what a lot of people do - pick the cheapest
host. This resulted in me having a horrible experience. Ever
since I switched to inmotion's hosting, I've been very
pleased. 

Adam B. Huffman Gravatar

(Intermediate)

Hosting Solutions: 1

Hosting Type: Shared

Marina recommends InMotion

Building a website as a non professional to start a business
isn't easy. I wanted to create it myself and be able to make
changes afterwards and this without spending a large budget.
Inmotion as a partner not only handed me tools against a
very reasonable price, but also delivered an excellent
"helpdesk". I mean that every time I encountered a problem
they helped me in a personal and professional way . All of
this in very understandable terms and with a quick response.
It felt they were sitting right next to me to help me design
the website I intended to create.
Thanks to the customer centre for a great service ! Read more

Marina Gravatar

(Beginner)

Hosting Solutions: 4

Hosting Type: Shared

Bunny's Review does not recommend InMotion

Tech support is horrible. After using the site about 6 months they start suspended sites. No matter what the problem is it always has to be the customers fault. Get frustrated at tech support and they will suspend & delete your site. No matter what you try to fix the problem they will keep suspending the site. InMotion likes to reel people in with the cheap hosting and them they wait until the 90 day trial is up and the site and tech support goes down fast. After I hit the 6 month mark I had more downtime than uptime. According to tech... Read more

Bunny's Review Gravatar

(Intermediate)

Hosting Solutions: 1

Hosting Type: Shared

Mark does not recommend InMotion

I have been their customer for about three years now. Had no major problems until one of my sites got some serious traffic. They did shot me down. Could not get any straight answers for over two hours of calling and emailing. Finally somebody called me back. Since the first call (and switching to dedicated servers) it has been over 6 hours and since the first call and my site is still down. I do not know what happen to their excellent customer service. I am deeply disappointed and looking to move to another provider. 

Mark Gravatar

(Intermediate)

Hosting Solutions: 1

Hosting Type: Unknown

Rena de Beer recommends InMotion

Inmotion is hosting my website since 3 years, after my other
company was sold to Hostway, what was a terrible service.
They donwloaded my website the wrong way and refused to fix
it. I was glad to find
Inmotion and since day one, they are really great. They
respond immediately and there service is outstanding. I can
recommendend them to everybody and I am glad to have them 

Rena de Beer Gravatar

(Intermediate)

Hosting Solutions: 5 or more

Hosting Type: Shared

Andre Ford recommends InMotion

Their tech helped me sift through an issue explaining why my site was down. He worked with me on a resolution and I appreciate his service. 

Andre Ford Gravatar

(Intermediate)

Hosting Solutions: 1

Hosting Type: Unknown

Gabriela Hernández Sandoval recommends InMotion

I've been using the services of InMotion Hosting since
several years ago and what i have to say is: THEY ARE THE
BEST. I also have tried with others but nothing compares
with the efficiency of their support team, i live in Mexico
and it is transparent to me cause i know that they're always
there ready to solve any of my problems.
Every plan includes a lot of features that enriches your
work and never ever have had a website down.
Their service is worth every dollar you pay for it, don't
hesitate in getting near and purchase to them.
I Love InMotion Hosting 

Gabriela Hernández Sandoval Gravatar

(Beginner)

Hosting Solutions: 5 or more

Hosting Type: Shared

Octavio Ortega recommends InMotion

I am really impressed with the technical support from
Inmotion Web Hosting. I have been as client for more than
one year and my site had a few minor issues during that
time, quickly resolved by the technical staff. What I really
like the most is the technical support online or through the
phone, this guys made the difference when I had to decide
between hosting companies.

I highly recommend this web hosting company for beginners
and for non-beginners!!

Octavio O. 

Octavio Ortega Gravatar

(Intermediate)

Hosting Solutions: 2

Hosting Type: VPS

Debbie Johnson recommends InMotion

Zach H was a big help today. I actually had called twice to
In Motion and the telephone techs did not help at all.
My blog is up and running due to Zach helping with the
billing. 

Debbie Johnson Gravatar

(Beginner)

Hosting Solutions: 4

Hosting Type: Unknown

Andrew de Lisle recommends InMotion

Simple registration. Easy questions to answer. Bit irritating you have to enter a domain when registering. The most weird part of the registration is that they call you to verify your account. Guess it's a good safety precaution but seems a bit over the top. 

Andrew de Lisle Gravatar

(Experienced)

Hosting Solutions: 2

Hosting Type: Shared

David Bilthuis recommends InMotion

I just got off a chat with Robert B and he was extremely
helpful. I was trying to setup a couple of domains using
Wordpress and I messed up and wanted to reset everything and
start over. He was able to get it resolved for me quickly
and I was able to setup both domains without further
incident.

Great support!

Thanks

Dave Bilthuis
www.aurorawomancare.com 

David Bilthuis Gravatar

(Intermediate)

Hosting Solutions: 3

Hosting Type: Dedicated

Ted McKinney recommends InMotion

I've been very impressed with the support I've received from InMotion. I'm a first time site builder, and I was very intimidated initially. Support has been excellent. 

Ted McKinney Gravatar

(Beginner)

Hosting Solutions: 1

Hosting Type: Dedicated

Vladimir Rodchenkov recommends InMotion

Brilliant, efficient and friendly service, immediate response to e-mail and professional support. Highly recommended! 

Vladimir Rodchenkov Gravatar

(Beginner)

Hosting Solutions: 1

Hosting Type: Shared

kathy cumberland recommends InMotion

I was working with Robert A. earlier today and not only did Robert really help me understand what I was doing which, believe me, was a herculean task, he also helped me regain my composure. I was abandoned by my web developer and left in the lurch with all these things I do not understand. Robert assured me he would hold my hand through a process that was Greek to me. Bravo for Robert A., my hat's off to him. InMotion followed through with what they promised!! 

kathy cumberland Gravatar

(Beginner)

Hosting Solutions: 3

Hosting Type: VPS

David Ross recommends InMotion

Kudos to Inmotion hosting and their excellent customer
support. Just the other day I was trying to get OSCommerce
working in order to set up an E-Shop. After about an hour of
trying various things with no success, I contacted the
Inmotion Hosting CHAT service, and thanks to TIM E. I had my
problem resolved in a couple of minutes. This is the second
time I have used this service and have been amazed each time
at their depth of knowledge and ability to identify and
remedy problems. When you are starting a business, its nice
to know that INMOTION support is there to eliminate the
technical issues so you can focus on the financial ones.

Dave Ross
Altonix Design and... Read more

David Ross Gravatar

(Beginner)

Hosting Solutions: 2

Hosting Type: Unknown

Peter Murray recommends InMotion

Yet again, the superb support service of Inmotion hosting has confirmed my decision to use them for shared hosting for my clients over the past years. A quick call via online chat and the issue was resolved in a minute or two. The support person was fast, efficient, and friendly - always my experience with their support staff. Add to that the excellent uptime, fast servers and good back-end facilities and you have an excellent hosting company. 

Peter Murray Gravatar

(Experienced)

Hosting Solutions: 2

Hosting Type: Shared

zoya recommends InMotion

amazing service and crew. I signed up with them yesterday
and they are so quick with everything and also they have
been cool about any questions I had. I am new in this web
server thing, all in all I am clue less and they are helping
me with all the setup and transfer and not to forget my SQL
errors. so what else do you want from a company, I am very
happy with EVERYTHING and will make sure all my friends and
colleges who have a site to switch over to InMotion.


thank you guys Specially Josh G. and Shawn C. 

zoya Gravatar

(Intermediate)

Hosting Solutions: 1

Hosting Type: VPS

Robert from Germany recommends InMotion

I had an issue with my website and email suddenly becoming
inaccessable. After writing an email to Support, the issue
was handled swiftly and effectively, and thus resolved.

I was keen to have Support respond to a particular email
address which I had specified in my mail, since the email
address they have on file was the one that I could not
access. This went smoothly.

So the hassle of a technical issue was well compensated for
by the fact that I could communicate with proficienct
Support staff. 

Robert from Germany Gravatar

(Intermediate)

Hosting Solutions: 3

Hosting Type: Shared

Daniel recommends InMotion

I'm a web designer who, on a day to day basis, uses
different hosting providers (based on what a client has).
Some are GREAT but pricey, or really cheap and offer
terrible service.

Personally, I use InMotion, and I have been for the better
part of nearly 3 years now. They are huge on customer
service. Any service representative I have EVER spoken with
has always been helpful and more than willing to assist me
in finding a solution or answering any questions I have.

I've never had a problem with any site that I've hosted with
them and pricing is pretty hard to beat. It's really fair
for what you're getting out of it. Even if it was pretty
expensive (it's... Read more

Daniel Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: Unknown

Top Pots recommends InMotion

You can't go wrong with the customer support offered by INMOTION HOSTING! 

Top Pots Gravatar

(Intermediate)

Hosting Solutions: 4

Hosting Type: Unknown

jenna recommends InMotion

All positive: reasonable pricing compared with competitors; fantastic and timely phone and web support with very friendly and patient people; emails about hosting plans, billing cycles, etc...with no secrets. Overall, you feel like you are working with a company of caring people and you are important to them! 

jenna Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: Shared

Steven Braun recommends InMotion

I recently had a problem with an SSL certificate and
activating the secure connection. Inmotion replied in a
timely manner and while they didn’t have the actual
solution, their technician took the time to review my site
settings and point me in the right direction.

With there help I was able to spot the well-hidden code that
my CMS was using to block the proper access.

The technician's name was Nathan and he went beyond the call
of duty.

Thanks again! 

Steven Braun Gravatar

(Intermediate)

Hosting Solutions: 5 or more

Hosting Type: VPS

bertrand recommends InMotion

Just a few lines to state that the support guys helped me
retrieve passwords & data and he handled the problem very
professionally.

Problem solved in a few minutes, worked perfectly, thank you
so much.

Inmotion works pretty stable and enables to fulfill
everything I need. Tools are working perfect, happy with it! 

bertrand Gravatar

(Intermediate)

Hosting Solutions: 1

Hosting Type: Shared

Sam Rothestein does not recommend InMotion

I would like to give my two cents on the "highly rated" inmotion hosting service. If you are a web developer and are very familiar with what you are doing, they are just fine. They are affordable. I use dreamweaver 5 to create/update my web pages and I've spent countless hours working on my stuff because I want to learn it for myself. The tech team at inmotion is 110% useless. I had a problem with one of my CSS codes and asked their "technical" team for help- they had no idea what I was saying. Tech responded with "we can't seem to find a problem". I ended up finding... Read more

Sam Rothestein Gravatar

(Intermediate)

Hosting Solutions: 1

Hosting Type: Shared

Christian recommends InMotion

I've been using InMotion for years now and have always had a
good experience with them. I started on a basic business
account but upgraded to a VPS account a couple of years ago.
The increase in speed and all the major metrics was worth
the price, even though we did hesitate at first considering
that we are a very small business and the additional cost of
about $29/month seemed prohibitive. Again, looking back now,
it was a very good decision.

Their support is EXCELLENT. I have had a handful of small
issues and 1 very big issue over the years and their live
support has always been there and fixed my problems
immediately - usually within just a few minutes.

I... Read more

Christian Gravatar

(Beginner)

Hosting Solutions: 2

Hosting Type: VPS

Rino Granito recommends InMotion

Excellent service no hassle and quick to accommodate. I have
bee hosting for the past 3 years and never had a failure.
Once notified of possible attacks, but there security team
where vigilant and managed to avert any loss of service. We
had updates on an hourly basis. Overall great service ! 

Rino Granito Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: VPS

Kent Molen recommends InMotion

I had a problem publishing site. I talked to two InMotion representitives. They were both very helpful and had patients with this old dummy. Sorry I did not get their names to thank them personally. I have nover had a bad experence with InMotion. I would recommend them to others. 

Kent Molen Gravatar

(Intermediate)

Hosting Solutions: 2

Hosting Type: Unknown

Aron recommends InMotion

Excellent service, great prices, very competent and helpful staff, powerful web interface through cPanel. I've been with them for over 3 years and have no intention of moving. From beginners to advanced users, they do a great job of giving you the tools you need for your website. If my ISP employed people who were half as competent as the people at InMotion, I would have far fewer headaches. 

Aron Gravatar

(Experienced)

Hosting Solutions: 2

Hosting Type: Shared

M Ziomek recommends InMotion

I am new to the Web Development process. It was my first
attempt at developing a web site for our homeowner's
community.

Before I made the decision to go with Inmotionhosting, I
called to ask a few questions about their service. The sales
person was very polite and helpful in answering my
questions. I read all of the postings about the various
providers (good and bad). With all of the positive press and
the helpful salesperson, I made the decision to go with
Inmotionhosting.

I found the online process and tutorials provided by
InMotionhosting to be very valuable in guiding me through
the design and publishing process. When I stumbled twice
during the process, their email support group helped guide
me through.... Read more

M Ziomek Gravatar

(Beginner)

Hosting Solutions: 1

Hosting Type: Unknown

Guillaume recommends InMotion

Extra service! No way to complain about them, only to express a complete satisfaction. Kindly, smart and efficient! I was afraid their support service was not as engaged s their sales one, but they are. I'm coming from another provider and I'm feeling right about having moved to Inmotion. 

Guillaume Gravatar

(Intermediate)

Hosting Solutions: 1

Hosting Type: Shared

Kendra recommends InMotion

I own a small web design firm, and in my opinion, InMotion
is the best provider out there. I've never had a negative
experience with InMotion in all the 5 years I've been
hosting accounts with them. Yes, the uptime is good, but a
lot of companies have good uptime.

Where inmotion really stands out is in the customer service
department. No matter how big the company has grown, they
always feel like a small, local hosting company. You can
always get someone knowledgeable on the phone or talk to
someone by chat - someone who can very quickly tell you your
account status and give you some real help.

They're also honest. If there's ever a problem with... Read more

Kendra Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: Shared

Steve Bloom recommends InMotion

Had a few questions about accessing my databases, the answer was quick, accurate, and polite. 

Steve Bloom Gravatar

(Experienced)

Hosting Solutions: 3

Hosting Type: Unknown

Jan House recommends InMotion

I have to say the support at Inmotion is awesome! I'm an
older musician, trying to wrap my mind around web design and
the whole internet thing, so I need a *lot* of support. I've
used their chat support quite a bit, as well as phone
support, and they have always been patient and informative.

The hold times are very short, and they are U.S. based. I'm
not prejudiced, but if I can't understand someone because of
a strong accent as in support based in foreign countries, I
can't get my issue solved.

Their builder seems okay, but I'm going the wordpress route
because of the needs of a band website. I'm not
knowledgeable enough at this point to... Read more

Jan House Gravatar

(Beginner)

Hosting Solutions: 2

Hosting Type: Shared

Mary Zulli recommends InMotion

I have had more than a few opportunities to call InMotion
and always get a quick and friendly response. Over the years
I have offered clients hosting with several services, but
I've narrowed down to just one because I know they will get
the service they expect, 24/7, with native speakers who save
their time. I even charge a premium for clients that don't
move, because I know trying to build a site on other hosting
is going to cost me big time.

These day, it's important to save time to stay competitive,
so wasting time on bad hosting is no value. InMotion helps
my bottom line. 

Mary Zulli Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: VPS

Chuck Hooper recommends InMotion

Hello, just want to let you know that I had my first update
done by Agnes, and like everything else with Inmotion so far
I was highly impressed. She got the picture of what I needed
right away and made the changes lickety-split. Please pat
her on the back, she deserves it.

Chuck Hooper 

Chuck Hooper Gravatar

(Beginner)

Hosting Solutions: 3

Hosting Type: Unknown

Sameer Choudhari recommends InMotion

Hello

I just want to give some positive feedback about Robert at
InMotion.

As per my knowledge, I have interacted 4-5 times with Robert
whenever I need any technical support. He always be patient
and listen to me and gave most appropriate or precise
answer. And make my stuff easier. Thanks

Cheers,
Sameer 

Sameer Choudhari Gravatar

(Beginner)

Hosting Solutions: 1

Hosting Type: Dedicated

Jim Farnsworth recommends InMotion

Kudos to Terrence in tech support for his excellent work,
his thoroughness and his demeanor.

Appreciate you all. 

Jim Farnsworth Gravatar

(Intermediate)

Hosting Solutions: 3

Hosting Type: Unknown

Pet Watch, Inc. recommends InMotion

Josh G. was a great help in getting my access to my account after something I screwed up. Thanks Josh! Also everyone else I talked with has been wonderful! Great service so far! 

Pet Watch, Inc. Gravatar

(Beginner)

Hosting Solutions: 2

Hosting Type: Unknown

Kurt Smith recommends InMotion

I wanted to let you know that I recently submitted a support
request. Both Scott M. and Mark S. responded with lightning
speed and took care of my request right away. Scott in
particular was working at 9:00 AM on New Year’s Day, and
believe me that kind of dependable support is most valuable
to someone running an online business. It is hugely
appreciated!

InMotion is fantastic, your support team is great and I
would recommend you to anyone. 

Kurt Smith Gravatar

(Beginner)

Hosting Solutions: 1

Hosting Type: Unknown

Kareem S. recommends InMotion

Dear Management,

Your philosophy and customer support is awesome.

I remember a year ago when i was searching for a hosting
provider, i would search user reviews to see how the service
was, overall price and quality I remember always reading
really high remarks for your quality in customer service and
the ease to how to contact you. I thought to myself how
important is customer service from a hosting company and I
realized just how important it is a year onwards.

Today I spoke with Jason A. as i couldn't figure out a
cpanel issue i was having. He reminded me of any other
questions that i may have had, and i remembered i was
looking into SSL certificates. Jason... Read more

Kareem S. Gravatar

(Intermediate)

Hosting Solutions: 2

Hosting Type: Shared

John R. Shea recommends InMotion

I appreciate the excellent service you provided for the
subject issue. The reply was prompt and solved within 2
hours.
I have been using web hosting since 1999 and your service is
the best ever!

Thanks!
John
Trinity Seminar Ministries 

John R. Shea Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: Shared

Linda recommends InMotion

Tim E. was a considerable help to me on live chat. InMotion has always been available to help me out with issues, due to my inexperience in web design. 

Linda Gravatar

(Beginner)

Hosting Solutions: 5 or more

Hosting Type: Unknown

Ajen Alan recommends InMotion

Just wanted to give a shout out to all of your Tech support.
The whole team is doing a wonderful job. Polite, helpful and
sincere. Never have I dealt with better professionals in my
experience. You are lucky to have such a great team. Hope
you guys have a great work environment and get a chance to
let loose once and a while. You all deserve it! Keep up the
great work.

A Fan from Sweden! 

Ajen Alan  Gravatar

(Intermediate)

Hosting Solutions: 4

Hosting Type: Unknown

Dragos Onac does not recommend InMotion

They lost our email and broke our website several times.
They lied that they support backup for large sites, took our
money and didn't provide the service
Their personel starting acting rude after we signaled them
the same issues over and over again.
In one word: DON'T. Don't go for inmotion, they offer really
really bad services and support!

Long story down below:

It's now been one year since they started having issues with
our site, www.chanceforlife.ro. They switched the servers
and forgot to announce us.
During the moving process, a lot of emails slipped out of
the door and our site went down for days in a row. This
happened three times last years.

So in the end we got... Read more

Dragos Onac Gravatar

(Beginner)

Hosting Solutions: 5 or more

Hosting Type: Shared

Alberto Taltavull recommends InMotion

Hello,
Frequently, the customers get in contact with you making
claims.
But i think that is just that when we received one good
treatment also we need to share with you.
Today i had problems with the payment and i get in contact
with your chat service and in my opinion all was perfect.
Congratulations,
Thank you very much.
Best regards,
Alberto 

Alberto Taltavull Gravatar

(Intermediate)

Hosting Solutions: 1

Hosting Type: Dedicated

Stephen M Chabassol recommends InMotion

Tim E did a good job at serving me as a customer. He directed me to the right department over IM and treated me like a normal human being. Thanks! 

Stephen M Chabassol Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: VPS

Lee recommends InMotion

Fantastic, great help, i have just joined and love the level of customer service you guys provide already, will recommend you to everyone i know and come across :) 

Lee Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: Shared

Keri recommends InMotion

Inmotion is the first web host I ever tried. I had a great
experience with them, good speeds, no down times, and
excellent and prompt customer service.

Several months ago I decided to try another web host I had
heard good things about, since I was developing a new
website. This host was fine at first, but then my site went
down one morning. I never got a satisfactory explanation
from them, even though I emailed them and contacted them via
twitter and via their live chat technical support on their
own website.

Inmotion happened to answer one of my tweets complaining
about my site being down, and offered to help, even though
it wasn't their site and they weren't aware that... Read more

Keri Gravatar

(Intermediate)

Hosting Solutions: 5 or more

Hosting Type: Unknown

Nic Frey recommends InMotion

Excellent Service. Will do anything they can to try and help
fix your problem over the phone. Anytime I have a question,
big or small, I call tech support because I know they will
be able to answer the question. Everything they do is in a
very timely fashion (few hours tops) and they always let you
know they finished.

Another thing they always check for your domain or login for
security. Perfect. I have had my account hacked before on my
old host (JustHost.com) .

I would highly recommend Inmotion Hosting to any beginner or
even the most advanced web designer looking for hosting, an
individual with a wordpress site.

Excellent!

A++++ Read more

Nic Frey Gravatar

(Intermediate)

Hosting Solutions: 2

Hosting Type: VPS

John Vondersaar recommends InMotion

Just a quick note to thank Michael A. and Arnold S. in
Customer Service for helping me today. They were both very
responsive, professional, and handled all items with
excellent knowledge. Your service is excellent.

John Vondersaar
President
J&S Professional Recruiters 

John Vondersaar Gravatar

(Beginner)

Hosting Solutions: 2

Hosting Type: Shared

Dung Do recommends InMotion

I'm just an average guy with IT knowledge. I have been through number of difference hosting providers, but not one of them in the past like inmotionhosting. Some of the providers were pretty good at this or that. I have been with inmotionhosting for more than a year now. They don't have a single down time that i couldn't access their services. Wherever i have a technical issues, i just called them up and within a minute someone get on the line to help me even it is 3 o'clock in the morning. For price, it is not even pricey at all. I got a business launch plan which... Read more

Dung Do Gravatar

(Beginner)

Hosting Solutions: 1

Hosting Type: Shared

Stef recommends InMotion

Stability, reliability, intuitive and easy to use
interfaces, great customer service, accessible, good and
immediate answers to questions, all for a fraction of the
price I used to pay.
I can only say: This is the best hosting experience you
could possibly hope for. 

Stef Gravatar

(Intermediate)

Hosting Solutions: 3

Hosting Type: Dedicated

rthomas recommends InMotion

Customer service is excellent and great response times for acknowledging and addressing support requests. Have a couple of concerns: one incident of multiple hacked websites and another where managing my ftp accounts led to the deletion of the whole public_html directorey (could have been my fault, but I don't think so.) They were able to restore my website from a backup in mere minutes. 

rthomas Gravatar

(Intermediate)

Hosting Solutions: 3

Hosting Type: Shared

Dave recommends InMotion

We recently moved our non-profit's web site to InMotion, and they have been phenomenal in supporting the move. What minor issues we encountered we handled quickly and correctly by the support team. They offer excellent options for all price ranges, and we are very happy with InMotion's service and support. 

Dave Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: Shared

Milan Meszaros recommends InMotion

In general, I have got excellent services at my provider InMotionHosting. However, the most important for me, their strictly defense policy and practice but at the same time the trustfulness. 

Milan Meszaros Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: Shared

Maria recommends InMotion

I have used InMotion's online live chat several times with
excellent results. Thanks to them I was able to create and
publish my website within 4 hours of starting it. And I am
not at all a programmer.

I love having access to the live support chat 24/7, as I am
a full-time mom-of-twins by day, and I only have time to
work on the website late at night!

I think I made the right choice with InMotion. (NO, I am not
an employee, and I don't get paid to say these nice
things)... :) 

Maria Gravatar

(Beginner)

Hosting Solutions: 1

Hosting Type: Unknown

keithd recommends InMotion

Inmotion Hosting has been my web host for several years now.
Their best selling point is both online and real people
customer phone support. Usually they answer in under 30
seconds. This team has a winning can do spirit. Inmotion is
highly, highly recommended by me. 

keithd Gravatar

(Intermediate)

Hosting Solutions: 4

Hosting Type: Unknown

Paul M recommends InMotion

Dear InMotion Support I want to express my appreciation for
your super technical support team. Most recently, I've had
terrific support over two separate issues. Support like this
is the reason why I wouldn't think of switching my Business
Class Hosting account to anyone else. Thanks for great
service -- so hard to find nowadays! Paul M 

Paul M Gravatar

(Intermediate)

Hosting Solutions: 2

Hosting Type: Shared

Business Launch Plan Features

Control Panel
  • cPanel
Database
  • PHPMyAdmin
  • MySQL
  • Import & Export Tools
Domain
  • Private Domain Registration
  • Site Transfer Service
  • Free Domain
Easy-Install CMS/Blog
  • b2evolution
  • WordPress
  • Nucleus
  • Joomla
  • Drupal
Forum Compatibility
  • phpNuke
  • phpBB
  • POP3
  • Webmail
  • SMTP-authentication
  • Secure SMTP
  • IMAP
  • Email Forwarders
  • Autoresponders
  • Anti-Virus
  • Anti-Spam
Website Builders
  • SiteBuilder
Photo Gallery
  • Gallery2
  • Coppermine
  • 4images
Platform
  • Linux
Scripts and Programming
  • PHP
  • CGI
  • SSI
Technical Support
  • Phone Support
  • Ticket-based Support
  • Live Chat Support
  • Email Support
  • 24/7 Support
Statistics and Analytics
  • Referral Logs
  • Raw Log Manager
  • Error Logs
  • AWStats
  • Webalizer
Security Features
  • SSL
  • Shared SSL
  • Backups Included
Miscellaneous Features
  • Green Hosting Provider
  • Free Ad Credits