How we rate the providers
Published: Dec 18, 2009
We at WebHostingSearch.com want only the best for our customers and this is why we are meticulous when we list and rate the hosting providers you can find on our site. User reviews are more than welcome but we want to complement this with reviews written by our professionals, the editors working at WebHostingSearch. Their experience, and know-how, of the industry is important to us and they make sure that the web hosts get a fair rating. To make the editorial reviews as transparent as possible we thought that it would be a good idea to present what we look at when we review the providers.
We take a look at their numbers
There are a lot of statistics available that we utilize to determine whether a web host is performing well or whether it is not providing their clients with the hosting that they should be getting. If we notice that the web host won't be able to provide you with what we believe to be sufficient quality hosting, they will not get listed here at WebHostingSearch.com.
The check-up continues
As already mentioned, we take a look at their statistics to make sure that they are a quality web host, but this is not the end of the road. We do regular check-ups of the providers to make sure that they're continuously delivering as promised and that they are not only a fly-by-night operation. If you have a website, it is, of course, important that it is up and running 24/7/365 and that everything is working as it should. Ok, some outtake might be acceptable but there are limits to what should be regarded as fair.
Secret shoppers
We perform active tests of the web hosting providers by acting as secret shoppers. This means that we pretend to be an average customer looking for web hosting. Doing these types of tests help us understand how they act towards their customers in real-life and not just how they claim to be themselves.
We want the best
When looking for hosting providers we are seeking the best. This does not equal the biggest or the best known providers, but the ones that are providing the best services for their customers. Hence, we include both the major web hosts as well as the smaller ones - what's important is that they are matching your needs.
Hardware and tools
The web hosting industry is very much driven by new technologies and we want to make sure that providers listed on our site have the possibility to provide the latest hardware and tools to their clients when signing up for an account with them.
Great customer support
We've already touched on this point, but when we act as a secret shopper we also test the support team. If the response-time is good and if the staff are friendly - as well as knowledgeable - we'll credit them with some extra points. If not, it will drag down their total score.
We monitor the uptime
No web host can guarantee a 100% uptime but they should not be far off. This point is one of the most important for all website owners. We monitor the uptime of each and every web host and take it into consideration when rating them - we do not accept too much downtime and neither should you!
Your voice is important
Your opinion is of course important and it is something that we take into consideration when reviewing the providers. If many of our visitors have had the same complaint regarding a host we'll take a look at it before we hand out any ratings.
Your needs are important
The whole objective with our website is of course to make sure that you, our visitor, will get the best hosting possible. We try to take in as many aspects as possible into consideration when reviewing the hosting providers. When you are satisfied, and feel as if all your needs has been fulfilled, then we are satisfied as well.
We hope that you find the content on WebHostingSearch.com useful and that you'll find a host matching all of your needs.
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