SiteGround Reviews by Experts and Users

Visit SiteGround to get more information

SiteGround offers money back guarantee. Try it risk free.

Read More

Plan Details Loader
Plan Benefits: Web Hosting
  • Unmatched security
  • Insanely fast servers
  • Multiple data centers
  • Expert support 24/7
  • Free transfer & solid features
Recommended by 16 of 16

Shared hosting plan 12 month plan Exclusive to WebHostingSearch users

with 12 month plan
Get Hosting
Specs and Features
  • Addon Domains: unlimited
  • Discspace: unlimited
  • Email Accounts: unlimited
  • Monthly Transfer: unlimited
  • Subdomains: unlimited

SiteGround Overview


My brief time with the hosting package offered at SiteGround was one that I enjoyed thoroughly. All too often, people tend to view ultra-affordable hosting with skeptical eyes. That might be merited in many cases, but SiteGround blew away those fears and provided a... Read full expert review of SiteGround

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 star

User Reviews


  • (6)
  • (0)
  • (0)
  • (0)
  • (0)

Expert Rating


Users Rating


Recommended By: 16 of 16 users
Write a Review and get uptime stats for your website
The most helpful FAVORABLE review The most helpful CRITICAL review

3people found this helpful

I've worked with many providers in the past, hands down Siteground is by far the best. They excel in reliability, superior technical support in term of speed and knowledge, customer service is what all other... Read all reviews for SiteGround

Reviewed by: Jeffery Drury (Experienced)




SiteGround is an US-based web host that’s been in the industry since the early 2000s. The company is constantly evolving and adding new web hosting services. With more than 250 000 domains under their wings you can be rest assured that they know what they’re doing.

The SiteGround hosting plans are cheap and include everything you need to set up and manage a professional website. Tools and extras include a free domain name, free sitebuilding tools, 99.9% uptime guarantee and much more.

A company is nothing without its staff and SiteGround has one of the most competent teams around. If you would need any kind of info or help you can get in contact with them via phone, chat or their online form. Expect a professional service!


United States


Founded: 2004

Support: 866-605-2484

What Does the Expert Say About SiteGround?


SiteGround has been earning quite a bit of buzz lately, with hosting prices that are well below the competition and an array of services that is seriously impressive in today's competitive hosting industry. I can't resist the pull of a buzzworthy host, and I decided to look further into what SiteGround had to offer. For the purposes of this investigation, I purchased the company's entry level hosting plan that is specifically targeted to individuals and small businesses.

Value for Money

SiteGround's buzz probably comes from the fact that their hosting services start at just $3.95 per month, which is impressive even among low-cost hosting providers online. For those looking to pay that fee on a month-to-month basis, the company does charge a one-time setup fee of $14.95. Because I bought one month of service to look into the company's features, this fee was charged to me. For those committing to multiple months of service, the monthly fee remains the same and the setup fee is waived.

With the entry-level plan, I got unlimited disk space and bandwidth, and was offered a free domain name. Just one domain can be hosted with the entry-level plan, but a $4.00 add-on known as the "PLUS Package" allows subscribers to host unlimited domain names and gives them access to twice as much CPU power for their hosted sites and applications.

Priority tech support is included for free for the first three months, and can be added for $3.95 per month thereafter. Backup service costs an additional $2.50 per month, while a "HackAlert" monitoring service can be added for an extra dollar per month. All told, the hosting package offered represents a really great value at both the base and "PLUS" levels, and it is currently well below many competing companies' entry-level prices and service offerings.

Performance & Reliability

Downtime can be a serious deterrent for many customers but SiteGround has impeccable performance in this area. The company promotes a robust Service Level Agreement, or SLA, that guarantees 99.9 percent uptime for every account it hosts. That commitment to service is borne out by results, with SiteGround slightly exceeding its guarantee and offering 99.903 percent uptime to customers on average.

If a subscriber is dissatisfied with their service, support, or uptime for any reason, they are entitled to a full refund of their fees within the first 30 days of their time at SiteGround. I think that's a firm commitment to customer satisfaction, and it's one that should be standard across the board.

It's worth noting that many other hosts in this particular price range rarely offer such robust uptime guarantees or money-back commitments. For this reason, customers should take note of the excellent, customer-friendly policies promoted by SiteGround that don't require compromises when looking for a price-leading hosting company.


SiteGround's customer support operation is top-notch, although I think it's worth noting that their support services are split into priority and non-priority options. Priority support tickets are assuredly resolved more quickly than those submitted by customers without the priority support package, but I didn't have time to test out whether or not this was the case.

I did have time to test the company's live chat solution, however, which was actually quite enjoyable to use. I addressed several pre-sales questions using this chat, which SiteGround offers on a 24/7 basis. The representative who assisted me was remarkably helpful and had answers to all of my questions within a few moments. That includes several tougher questions that tend to throw off the representatives at competing hosts.

In addition to highly knowledgeable support representatives available via live chat, customers can also call the company directly for their support needs via a toll-free number. The sales page at SiteGround promises that 95 percent of support requests will be resolved in less than five minutes and, given the quality of their chat product, I have no trouble believing that claim.

• Phone: 1 (866.) 605-2484

• 24/7 Live Chat

• Email:

• Support Ticketing

Ease of use

SiteGround is extremely easy to use, making them a prefect choice for beginners - as well as for the more experienced users. I've got absolutely nothing to complain about when it comes to its control panel and user-friendliness.

We like

• Industry-leading affordable pricing that doesn't compromise features or service in the process

• Easy-to-use website during sales and support

• Plenty of add-ons for more advanced hosting customers who need added features or support

Important to know

• Priority support does require an add-on package, and that might harm the budgets of customers seeking ultra-affordable hosting

• Unlimited domains require a $4 "PLUS" package add-on that brings the company's prices in line with the competition for more advanced hosting customers


My brief time with the hosting package offered at SiteGround was one that I enjoyed thoroughly. All too often, people tend to view ultra-affordable hosting with skeptical eyes. That might be merited in many cases, but SiteGround blew away those fears and provided a great product, a fast server, and excellent customer support options that many competitors simply don't offer.For the combination of robust support and affordable pricing, I think SiteGround is a really great option for entry-level customers or those small businesses looking to make their first appearance online. The add-on packages are affordably priced, as well, making SiteGround a host that can easy grow with their customers as their needs increase.

Get Hosting


Support knowledge


Support speed


Control Panel


Overall Rating


SiteGround User Reviews

Rating Filter

  • (6)
  • (0)
  • (0)
  • (0)
  • (0)
  • (6)
  • (6)
  • (4)

Overall Rating


Recommended By: 16 of 16 users

Number of reviews: 16

Write a Review and get uptime stats for your website Write a review
  • Sort by:
  • Most recent
  • Most helpful
  • Most Favorable
  • Most Critical
User Ratings Loader

Carlos Castro recommends SiteGround

I love this hosting service! 

Carlos Castro Gravatar


Hosting Solutions: 5 or more

Hosting Type: Unknown

Ragnar recommends SiteGround

I am what they call a dabbler in this field. But the guys
from Siteground are always there for support. I have been a
bit of a pain this week with various issues and they are
always ready to help.
The statement on their site that most cases are resolved in
less then 5 minutes is no word of a lie. And I know I had a
few serious issues going this week and all got replied
within 5 minutes and resolved extremely fast. No matter what
time of the day. Anyone who is like me, very un-expierenced
and is looking for a reliable host who the can count on, go
for Siteground. The price for their service is... Read more

Ragnar Gravatar


Hosting Solutions: 3

Hosting Type: Shared

Doanh-Luong VU recommends SiteGround

Excellent Service 5 Stars. 

Doanh-Luong VU Gravatar


Hosting Solutions: 2

Hosting Type: Shared

Evan Westerlund recommends SiteGround

After coming here, I feel like I have just spent 7 years
with criminals at my other hosting, and have finally
escaped! I say that earnestly. I feel screwed over, not
listened too, and treated like an idiot. They had their
moments...but its night & day from this place.

I work with people, and its amazing what a difference in
customer experience can be between company cultures.

This SiteGround experience for the past 3 days in the
transfer phase of DNS pointing, uploading, mail account
setting, nuance finding, monitoring propagation, quick
problems solving, and finding my way about has been nothing
less than superb. Outstanding, really. The entire ATTITUDE
is top notch! Helpful, supremely generous, and totally
without condescending communication. I am... Read more

Evan Westerlund Gravatar


Hosting Solutions: 4

Hosting Type: Shared

Jeffery Drury recommends SiteGround

I've worked with many providers in the past, hands down Siteground is by far the best. They excel in reliability, superior technical support in term of speed and knowledge, customer service is what all other companies should strive to achieve.

I was fortunate to find Siteground and now use them exclusively for all my accounts and refer them to all my customers. You owe it to yourself to give them a try, you won't be sorry. 

Jeffery Drury Gravatar


Hosting Solutions: 5 or more

Hosting Type: Shared

Sarahi Velez recommends SiteGround

Thanks for a great Service 

Sarahi Velez Gravatar


Hosting Solutions: 5 or more

Hosting Type: Shared

Web Hosting Plan Features