PacificHost Reviews by Experts and Users

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Recommended by 6 of 7

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  • Addon Domains: unlimited
  • CPU: unlimited
  • Email Accounts: 25
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PacificHost Overview



Overall, I was quite impressed with Pacific Host, but in the spirit of full disclosure, I went into this review expecting Pacific Host to be terrible, at best. This is in large part because of the $2.49/month rate, and because of a number... Read full expert review of PacificHost

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Recommended By: 6 of 7 users
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7people found this helpful

I was looking for a good hosting website and was previously with many web hosting providers, Pacifichost is one of the best hosts I've ever dealt with. After a while I decide to cut down... Read all reviews for PacificHost

Reviewed by: Geoffrey Purkis (Experienced)




Pacific Host is a US-based provider that offers quality hosting for small to medium-sized businesses. People looking to set up a personal will of course also be able to find a solution matching their needs as Pacific Host also got a great basic plan with everything you need to get started.

The Business Class Hosting plan is the step above the basic plan and comes in three different versions, depending on how powerful you need the solution to be. Other than this Pacific Hosting offers Reseller Hosting, VPS Hosting and Dedicated Servers. Common for all the plans is that they’re affordable and feature-rich. You won’t miss out on anything.

Another important aspect of web hosting is the support team and this isn’t anything that’s been neglected by Pacific Host. Their support is world class and ready to assist you 24/7 – 365 days of the year. Simply give them a call, submit an email or use the live chat function. You will get the help you need in no time at all.


United States


Founded: 1999

Support: 1-800-491-6590

What Does the Expert Say About PacificHost?


Pacific Host is a full-featured webhost that caters to small and medium-sized businesses, and they provide a wide array of ancillary services, including website development and unique ecommerce solutions. What grabbed my attention, however, and what has garnered Pacific Host the most press, is their basic webhosting plan, which clients can purchase for the phenomenally low rate of $2.49 per month. That price is simply unheard of, even with an extended commitment, and perhaps too good to be true, so I set out put the service through its paces.

Value for Money

There is a tremendous amount of value in the most basic webhost at $2.49/month, which amounts to less than $30 per year. With that level of overhead, a webmaster can get a website out of the red quickly and easily. There are no setup fees or hidden costs, but Pacific Host requires the client to commit to 36 months (3 years), which is $89.64 upfront. It is still an excellent bargain, but it may be too much commitment for the individual or small business. 

With a 2-year commitment, the rate is $2.99 and the upfront total is $71.76. With a 1-year commitment, the rate skyrockets to $4.99 per month with an upfront total of $59.88, and with a 6-month commitment, the rate is $5.99 with an upfront total of $35.94. At any rate, the package includes unlimited disk space, unlimited bandwidth, support for five domains, a 99.9% uptime guarantee and a 45-day money-back guarantee. It also includes cPanel, 25 MySQL databases, 25 email accounts, broad language support, one-click deployment of popular apps and much more.

Performance & Reliability

Pacific Host has a 99.9% uptime guarantee for shared/reseller accounts, which includes the $2.49/month plan. Note that Pacific Host has a more elaborate solution in place for clients with dedicated servers. At any rate, Pacific Host promises to achieve 99.9% uptime, or they provide clients with a month credit upon request. The good news is that historically, Pacific Host lives up to the 99.9% uptime promise, and I experienced no issues during my test period.

The bad news is that a month credit for each client any time service dips below 99.9% is simply not practical, and thus my unchallenged presumption is that they do not honor this guarantee for minor downtime. However, Pacific Host offers a 45-day money-back guarantee with no questions asked, which I took advantage of at the 30-day mark for the purpose of this review, and in that instance, they lived up to their obligation and treated me well throughout.


I communicated with Pacific Host sales and technical support three times: pre-sale, after setup and during opt out. Each time, the representatives were extremely professional and knowledgeable, but more importantly, they demonstrated genuine helpfulness, which I appreciated because I review many hosts, and this usually isn’t the case. To test support fully, I called them immediately after setup, and asked a series of increasingly difficult questions.

First, I asked the rep what his qualifications were, and he rolled with this question like a pro. For the second question, I asked him to put the unlimited bandwidth aspect of the plan into language that was easier to understand. He did, and I was reassured that there weren’t too many caveats involved. Lastly, I asked him to walk me through the process of installing the WordPress and phpBB scripts, and the rep went above and beyond working with me.

• Live Chat

• Helpdesk

• Email

• Phone

• Fax

Note: Phone/Fax support are Mon-Fri 10am-6pm PST only. All other support is 24x7x365.

Ease of use

Pacific Host is yet another host that has chosen cPanel as their weapon of coice. And that’s a good thing. It doesn’t matter if you’re setting your first website or if you’re an experienced webaster – cPanel is a great tool. Very user-friendly.

We like

• The price is simply unbeatable considering all the features packed into this plan.

• Customer support goes above and beyond for a hosting plan at this price point.

• The control panel is powerful, well-optimized and well-organized.

Important to know

• The terms of service for Pacific Host is elaborate, and you should read it all prior to committing.

• The uptime guarantee is “too good to be true,” and I’d prefer a prorated reimbursement.


Overall, I was quite impressed with Pacific Host, but in the spirit of full disclosure, I went into this review expecting Pacific Host to be terrible, at best. This is in large part because of the $2.49/month rate, and because of a number of negative reviews. Let me speak to those negative reviews for a moment: After having read many of them and having experienced Pacific Host myself, I can’t help but think that those reviewers had unrealistic expectations. This is a $2.49/month service. If you expect that, you’ll be impressed with how much service you actually get.My conclusion is that Pacific Host is an excellent choice for personal and small business websites. If you plan to run a blog, you probably can’t do much better than this package.


Name: Kimberly Dovander

Experience: 7

Located:San Francisco

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Recommended By: 6 of 7 users

Number of reviews: 7

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Jas Carntis recommends PacificHost

I've been a customer of another popular web host for a few
months however either their service has been degrading or I
just happen to be really unfortunate to be on a bad server,
as the server constantly loses connectivity and there are
periods where mail I send through outlook will just never
send. After doing a bit of research I ended up at
PacificHost as their reviews on the internet are by far much
superior to most other companies, and on some review sites
you can see the IP Address of the reviewer so I did a whois
check and they all seem legit. So with that aside their
price point, features, and cPanel base is what convinced me
to... Read more

Jas Carntis Gravatar


Hosting Solutions: 2

Hosting Type: Shared

Richard B does not recommend PacificHost

Yes, Pacific Host is cheap. But you also get what you pay for. Signed up for the shared hosting plan after reading a lot of positive reviews about them but I have been nothing but disappointed. My site has been down way too much and when contacting them I've had to wait a long time to get any kind of response. And oh, their replies have never been really helpful - seems as if they don't really know what they're doing. Stay away! 

Richard B Gravatar


Hosting Solutions: 3

Hosting Type: Shared

Zdenek Babak recommends PacificHost

This is a good company, they've been around for a few years
and their reviews go far back enough to prove it. As always
when signing up with a new host I'm a little iffy even with
the money back guarantees they all offer, as some will
outright lie and refuse to offer you a refund. The order
process was relatively fluid, however my order originally
got declined and I had to send in a copy of my ID,
apparently so because I'm nowhere near my billing address at
the moment. That was a bit of a hassle but it's not their
fault as I know online fraud is a big industry.

I signed up with Pacifichost because I... Read more

Zdenek Babak Gravatar


Hosting Solutions: 1

Hosting Type: Shared

Gabriel Thompson recommends PacificHost

PacificHost, it would be clear to say that it has everything
you could want in a hosting service, after signing up to
there Ultra plan the support has been awesome, after my
previous web hosting service proved to be a joke it was a
matter of finding a new hosting company to transfer my
website to, this is when I found PacificHost, after doing my
research I found that they were very highly spoke of, so I
decided to give there service ago, it would be safe to say
that I have never looked back at all, I needed help
transferring my website across, PacificHost kindly offered
to transfer my website free of charge for me, it was just a
matter... Read more

Gabriel Thompson Gravatar


Hosting Solutions: 2

Hosting Type: Shared

Geoffrey Purkis recommends PacificHost

I was looking for a good hosting website and was previously with many web hosting providers, Pacifichost is one of the best hosts I've ever dealt with. After a while I decide to cut down the cost for the server, and i wanted unlimited bandwidth, diskspace (back when I signed up this wasn't unlimited, but still big enough for me to call it unlimited).Their support was also very helpful in the few issues I had. My web site has only once had problems, about 4 hours, but when I contacted them they said they were already working on it. Indeed, it was fixed within an hour. Billing is automatic, and... Read more

Geoffrey Purkis Gravatar


Hosting Solutions: 1

Hosting Type: Shared

Dan C recommends PacificHost

Let me begin with saying that Pacific Host is a great hosting provider. We signed up for one of their VPS hosting plans and we haven't experienced any problems with downtime, no important features are missing, security is great, it's easy to customize and the support team is ace. Easily one of the best web hosts on the market. 

Dan C Gravatar


Hosting Solutions: 4

Hosting Type: VPS

Anders recommends PacificHost

In my opinion Pacific Host is cheap and I believe that you get a lot for your money. Support is friendly and have helped me out every time I've gotten into some kind of trouble. Simply a great host. 

Anders Gravatar


Hosting Solutions: 1

Hosting Type: Shared

Basic Plan Features

Control Panel
  • cPanel
  • PHPMyAdmin
  • MySQL
  • PostgreSQL
Backend Control
  • Dedicated IPs
Easy-Install CMS/Blog
  • b2evolution
  • WordPress
  • Joomla
  • Drupal
Forum Compatibility
  • phpBB
  • PayPal
  • POP3
  • Exchange
  • SMTP-authentication
  • Secure SMTP
  • IMAP
  • Email Forwarders
  • Autoresponders
  • Anti-Virus
  • Anti-Spam
Website Builders
  • SiteBuilder
Photo Gallery
  • Coppermine
  • Linux
Scripts and Programming
  • PHP
  • CGI
Technical Support
  • Live Chat Support
  • Email Support
  • 24/7 Support
Statistics and Analytics
  • Analog
  • Webalizer
Security Features
  • Offsite Backup
  • Full Lockdown