1Found this review helpful
Perfectly useful service for all your hosting needs. As a client of their environmentally friendly Hosting service, people on the phone behind the system are equally good. Handled my queries very well. Thus getting a really good service so far. I have become a fan of this service and recommending it to my associates.
Published 4 years ago By: Laura Hudson (Beginner User)
2Found this review helpful
Hopeless. They are tied in with Hostclear and Justhost. You can write to any one of the companies and almost guarantee someone with an email fromn one of the other 2 will reply. Zero continuity with email replies either.
They claim their IT support and CSR's are all different for each company but I believe that's an out and out lie. Some are OK, the rest just plain bad. Some have quite limited English and some have no clue about computers at all.
One reviewer mentioned India support. 2-3 I spoke to claimed to be in the USA, and I have an email saying their servers are in Chicago. They may be, but their English is not. I have talked with some people who are definitely Indian, but some who are obviously Russian or Asian as well.
Great plans but lousy backup. If you don't care about your site and whether it's up or not, or whether you get support, these guys are for you!
Published 4 years ago By: Ian Shere (Beginner User)