When the system I was renting experienced a drive failure, it took more than a week to convince them of what was obviously (and, ultimatly, proven to be) a hardware failure. The downtime cost me a great deal of time and money, but they acted like it was my fault. Then, two months after cancelling my service, they ran a fraudulent charge through on my credit card, saying that I had authorized them to do so, and refused to reverse it.

Published 3 years ago By: Mike Cason (Beginner User)