Myhosting.com Reviews by Experts and Users

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Myhosting.com Overview

Myhosting.com

Myhosting.com

When I look for a webhost, the two most important factors are customer support and expandability. I want a company that treats me like I’m important. I also want a service that will grow with my website as it becomes more successful. In these... Read full expert review of Myhosting.com

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  • Offers Windows Hosting
  • Free Domain Name Included
  • In business since 1997
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User Reviews

32

  • (13)
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Expert Rating

(4)

Users Rating

(3.8)

Recommended By: 25 of 32 users
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The most helpful FAVORABLE review The most helpful CRITICAL review

6people found this helpful

The site and email migrations with myhositng.com we performed have been top notch - pretty good customer service and support when needed, although on rare occasions. Not sure it was entirely one click install on... Read all reviews for Myhosting.com

Reviewed by: Chris Walters (Experienced)

1people found this helpful

SLOW! Issues with load times, database queries and support tickets take too long in response. The .net applications take forever as well, won’t be renewing my account.Read all reviews for Myhosting.com

Reviewed by: Clive.Woods (Intermediate)

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Profile

Information

MyHosting.com was founded in Canada way back in 1997 and they have since then grown into one of the more reliable and qualitative web hosts on the market. They have more than 50,000 customers in over 170 countries which demonstrate their international success. Via MyHosting.com you will be able to get shared hosting and virtual private servers – all at a reasonable fee.

When we said that they provide shared hosting it wasn’t the entire truth. We mention this because when people think about shared hosting they only think about hosting for small personal websites. With MyHosting.com there are great hosting alternatives for anyone from individuals to businesses and organizations. The plans are feature-packed and should match the needs of most websites regardless if you’re looking to set up a regular site or an online forum.

There’s nothing to complain about when it comes to the support. Give them a call or use the live chat function. The people we’ve been in contact with have been very knowledgeable, helpful and in no way pushy, as some of its competitors are. MyHosting.com is of course accredited by the Better Business Bureau which is a stamp of its greatness.

CA

Canada

Founded: 1997

Support: 1-866-289-5091

 

What Does the Expert Say About Myhosting.com?

Myhosting.com

Launched in 1997, SoftCom is a Canadian firm that specializes in providing web technologies to small businesses and individual clients. MyHosting is the webhosting aspect of their business, through which they provide Windows and Linux hosting services, dedicated hosting plans, shared hosting, virtual private servers and a full range of ancillary services. They also sell small business services, including web design, technology consultation, online marketing, search engine optimization and so forth.

Recently, MyHosting has garnered a lot of attention due to a powerful, feature-rich hosting package starting at $4.84 per month. This is a plan anyone can afford, and in light of SoftCom and MyHosting’s reputation for integrity, reliability and impeccable customer service, I knew I had found my target: MyHosting would be the next webhosting provider that I put through the paces. And in the following sections, I’ll describe in detail my experiences and resulting opinion.


Value for Money

MyHosting has a diverse offering, but they lay out it simply broken into three customizable tiers: Basic, Premium and Professional. The basic hosting plan, which starts at $4.84 per month and runs on Linux, includes a free domain name, free Outlook email, unlimited storage space, unlimited file transfer, unlimited domain hosting and a $25 Google Adwords voucher. It also has all the expected perks, such as auto-installed WordPress, Joomla, Drupal, Gallery2 and so on.

MyHosting only sells their packages by the year, so that $4.84 rate comes with a 12-month commitment. However, MyHosting also provides a 30-day money-back guarantee, which you can use to opt out if you decide that the package just isn’t for you. That won’t be a problem for most. MyHosting is a lot of value for the money that includes the benefits mentioned above as well as MySQL databases, PostgreSQL databases, a web-based Site Builder, an ecommerce solution and much more.

Performance & Reliability

Of course, performance and reliability are the brass tacks. If they underperform in these aspects, then that “value” we spoke of earlier isn’t worth much. The good news is that MyHosting has high performance and reliability standards, and they put their money where their mouth is. They provide the no-hassle 30-day money-back guarantee, and they have a 100% guarantee for server uptime and network uptime.

For every hour (or less) that they fail to live up to that guarantee, they provide each client with a FULL-DAY CREDIT. That’s impressive and unusual at this rate, and it demonstrates their confidence. Since 2005, MyHosting has experienced very little downtime. In addition, there was no downtime at all during the recent period in which I used the service for the purposes of this review. The entire service was rock solid, and it worked exactly as expected.


Support

MyHosting offers customer support by phone, live chat and email 24/7 including holidays, and clients can use whichever support type suits them best. I put their support to the test early on during the sign-up process. I started with a simple question, the answer to which is that their servers are located in Toronto. Next, I asked them to explain the difference between unlimited file transfer and unlimited bandwidth, and they answered thoroughly and honestly.

For the last question, I asked about Joomla customizations, particularly concerning issues I’ve encountered before and how I could overcome them. When it comes to sales reps, this question separates the wheat from the chaff, and I was pleasantly surprised that Michael had understood my questions, had obviously dealt with these issues before and offered actual insight, not just answers by rote. MyHosting has some of the best customer service I’ve encountered.

• Support-oriented blog

• Community forums

• 24/7 Live Chat 

• 24/7 Email via web form

• 24/7 Phone: 1-866-595-5091 (US)

• Support is English only, but they also have toll-free numbers for Australia, Canada, Germany, Mexico, South Africa, Turkey and the UK.

As you can see above - nothing to complain about here. Getting in contact with support is easy.


Ease of use

With the basic hosting plan you get something called an oncloud control panel. I’m more used to cPanel and Helm but I thought this was a very good control panel. It had all the features one could expect and it was easy to understand how to use it. If you get their VPS hosting plan you get access to the better-known panels.


We like

• The thoroughness and availability of their customer support system

• That they include advanced features in their economy-hosting package

• The system MyHosting uses to guarantee server and network uptime


Important to know

• All MyHosting plans are available on a 12-month or multiple-year basis only.

• Upgrades, however, are available in a prorated fashion for current accounts.

Summary

When I look for a webhost, the two most important factors are customer support and expandability. I want a company that treats me like I’m important. I also want a service that will grow with my website as it becomes more successful. In these two areas, MyHosting brings it in spades. They understand what clients want, and they know how to deliver it. They also pack in the features, and were actually adding and upgrading features during my test run.If I have one complaint about MyHosting is that they don’t offer hosting by the month. Sure, they offset that with their guarantee, but that scares a lot of people because of the common horror stories.Best VPS Hosting Award

Myhosting.com

Name: Kimberly Dovander

Experience: 7

Located:San Francisco

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Reliability

(5)

Support knowledge

(4)

Support speed

(4)

Control Panel

(4)

Overall Rating

(4)

Myhosting.com User Reviews

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  • (13)
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Overall Rating

(3.8)

Recommended By: 25 of 32 users

Number of reviews: 32

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Tammy does not recommend Myhosting.com

I have had 0 positive experiences with myhosting.com. From the beginning their support was terrible. When I call support I am on hold an average of 45 minutes to an hour before I hang up and contact them through chat. In my most recent chat, I called to ask them some questions about the databases. And they wouldn't help me because they said my account was disabled. So every question I, they wouldn't answer and they kept telling me to renew my subscription first. I went to my account panel to view my subscription and it was all paid up for an additional 8 months. I asked them to call... Read more

Tammy Gravatar

(Intermediate)

Hosting Solutions: 2

Hosting Type: VPS

Gilbert does not recommend Myhosting.com

This review refers to Rilex and TinkerHost. At first they were good, but lately 4 hours or more to respond to a service ticket is more the norm, In my opinion, dont waste your money with either of these hosts. 

Gilbert Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: Unknown

Faris Jamil does not recommend Myhosting.com

I used this service for 3 years i lost many business coz this company they don't have good ip reputation , 100 time i got listed as spam finally never feel secure with theme i used vps its very bad never recommended for people , there answer was (we dont take care of security) ???? 

Faris Jamil Gravatar

(Beginner)

Hosting Solutions: 1

Hosting Type: Unknown

Joeseph Faruggia recommends Myhosting.com

myhositngs’s shared plan kind of sucked and I had a lot of limitations imposed on diskspace and bandwidth on multiple sites. Customer support is OK and when you get the upgrades to basic plan works well but this can drive up the monthly costs. 

Joeseph Faruggia Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Shared

Jen Mendoza recommends Myhosting.com

Great value for money for their VPS service, honestly its basically the same level of hosting service as a dedicated, with the customisation available at a fraction of cost. No issues with support team and their ecommerce solutions and reliability on the VPS package are exceptional, both in performance and ease of use. 

Jen Mendoza Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: VPS

Clive.Woods does not recommend Myhosting.com

SLOW! Issues with load times, database queries and support tickets take too long in response. The .net applications take forever as well, won’t be renewing my account. 

Clive.Woods Gravatar

(Intermediate)

Hosting Solutions: 5 or more

Hosting Type: VPS

Chris Walters recommends Myhosting.com

The site and email migrations with myhositng.com we performed have been top notch - pretty good customer service and support when needed, although on rare occasions. Not sure it was entirely one click install on the CMS integration but anyway worked well, avoid however if your are new to web (although then their VPS plans are probably not for you anyway) - don’t know about their cheap or shared hosting options 

Chris Walters Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: VPS

Mark recommends Myhosting.com

VPS hosting has been very good, very reasonable price and the scalability options and uptime have out shone many other companies I have used prior. Awesome customisation to resources – bandwidth and cpu / ram especially. I work in small consultancy and honestly me or my team can take care of most problems very well remotely but on rare occasion support is needed they do so in a courteous and informed manor. Security has been top notch when we went through period of several hack attempts. Control panel is good (not the best but good) but speed and database (MySql) service is much quicker than I was used... Read more

Mark  Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: VPS

Arny recommends Myhosting.com

Myhosting has been a solid provider for my 5+ years hosted with them. I have had very little downtime and the features I need have always been available. I normally use Joomla to create and maintain my sites and I have had very little problems with Joomla and myhosting servers. All in all a great company to deal with. 

Arny Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Faruk does not recommend Myhosting.com

Do not with myhosting.com, they are holding my newly registered account. I had purchased a vps plan. I ordered a new vps from hostgator. I will dispute from paypal. 

Faruk Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Aaron Battiste recommends Myhosting.com

I'm very happy with the service, only one issue in over a year. pretty good imho. 

Aaron Battiste Gravatar

(Beginner)

Hosting Solutions: 1

Hosting Type: Shared

Michael D Quinn recommends Myhosting.com

I have only used customer support one or two times, but great service. 

Michael D Quinn Gravatar

(Intermediate)

Hosting Solutions: 1

Hosting Type: Shared

Naveed Sheikh recommends Myhosting.com

- it works, it easy, its available - stability and accessibility - Customer support is very friendly, no complaints when help is requried 

Naveed Sheikh Gravatar

(Intermediate)

Hosting Solutions: 1

Hosting Type: Shared

Lynn alexander recommends Myhosting.com

Their services are very good, i have two sites eith them. customer support is also very good. 

Lynn alexander Gravatar

(Intermediate)

Hosting Solutions: 2

Hosting Type: Shared

Bob does not recommend Myhosting.com

My service has been down for almost an hour. The call to customer service was like talking to a Barbi doll, no useful information. There was a commitment to send me an update to an alternate email with a status - but that was 40 minutes ago and still nothing. 

Bob Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: Shared

Shawn Beard recommends Myhosting.com

Never had any problems with the service.
they have always made and troubleshooting easy. 

Shawn Beard Gravatar

(Intermediate)

Hosting Solutions: 2

Hosting Type: Shared

L. Kohoutek-Miller recommends Myhosting.com

Service has been reliable. I have had customer support with maintenance and pricing and am happy it. I changed my subscription to a better fit for my needs with little trouble. 

L. Kohoutek-Miller Gravatar

(Intermediate)

Hosting Solutions: 1

Hosting Type: Shared

Rachel Hing recommends Myhosting.com

I haven't had much cause to contact myhosting.com over much but when I have, my issue has always been dealt with extremely efficiently and to my satisfaction. Agents were always very courteous, polite and helpful. 

Rachel Hing Gravatar

(Beginner)

Hosting Solutions: 1

Hosting Type: Shared

Richie Austin recommends Myhosting.com

Easy to use for the most part though sometimes I get lost in the control panel when I login. A lot of options to peruse when you are in the control panel. Very good customer service. I've only had a couple of times where I've had trouble and the attendant wasn't understanding my specific request, a lot of problems it seems with having to spell and re-spell the domain I'm asking about, I have several dozen domains and hosting accounts I manage there. 

Richie Austin Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: Unknown

Ken Ralstn recommends Myhosting.com

Customer Service's help in setup was excellent and I never needed help after that. No worries, plain and simple. 

Ken Ralstn Gravatar

(Beginner)

Hosting Solutions: 1

Hosting Type: Shared

Paul Youkhanna recommends Myhosting.com

Our experience so far with myhosting is very good and the company has to focus or at least put more efforts to improve the control panel and the security 

Paul Youkhanna Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Jasper recommends Myhosting.com

Very quick, professional service-desk. Lots of knowledge and patience with issues. 

Jasper  Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Jim Pastor recommends Myhosting.com

We utilize myhosting for our foundations not for profit site and they are wonderful to work with. 

Jim Pastor Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Jer Adams recommends Myhosting.com

Good quality service with excellent customer support. 

Jer Adams Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Heather Cooley recommends Myhosting.com

MyHosting.com provides a nice offering that scales in functionality and price. This is great for a small business like our's. As our needs evolve, MyHosting.com can easily scale and adapt. Many self-service options are also available. 

Heather Cooley Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Michael Iverson recommends Myhosting.com

I have over a decade of experience using MyHosting's services and I highly recommend them over other providers. Their services are reasonably priced, their customer support is responsive and courteous and I have never been hit with hidden fees or charges (which can not be said for many other well-known hosting providers). With over a decade of comparative experience using many different providers, the services provided by MyHosting brings them to the top of my list for professional recommendations. 

Michael Iverson Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Mary recommends Myhosting.com

I like Myhosting very much. In comparison to other web hosts I’ve tried they actually deliver as promised. I have the “personal” web hosting plan and it’s more than enough for my website. My website is fast (never heard anything else from my visitors either) and everything I need to run my site is included. I haven’t been in contact with the support team all that much but they seem to be doing a good job. 

Mary Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Nancy recommends Myhosting.com

This is a great host. Love their services and I think they’re about cheap as the other web hosts in this segment. If they keep delivering like this I might stick with them forever. Recommended. A++ 

Nancy Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Kevin Andrews does not recommend Myhosting.com

Terrible service. Web server keeps going down, my outbound emails are bouncing. Support has not answered my ticket in nearly 12 hours, not even to tell me "we're still working on it". Phone support people are rude and not knowledgeable. I deeply regret my decision to give them a test drive. It looked good at first, so I migrated my domain over, and immediately began to experience trouble. 

Kevin Andrews Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Carl recommends Myhosting.com

I’m a relatively new customer at Myhosting (been with them a couple months now) but so far so good. My plan is cheap and it has all the features I need to manage my website. Recommended! A+ 

Carl Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Joseph recommends Myhosting.com

Myhosting is a good host. I’ve been online for many years now and I’ve tried many different web hosts. Some have been decent and some have been a big waste of money and time. Myhosting is honestly the best one yet! I think everyone can agree on that they’re cheap and I can assure you that it’s a quality host. I haven’t had any problems with downtime or things crashing – as was the case with almost all the other hosts I’ve had. 

Joseph Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Douglas recommends Myhosting.com

Ok host. I like the control panel very much. The support team could improve their response time, there’s been a couple instances where I had to wait a bit too long. Other than that Myhosting is a good alternative. 

Douglas Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

LAMP VPS Plan Features

Control Panel
  • Plesk
Database
  • MySQL
  • PostgreSQL
Backend Control
  • Dedicated IPs
Domain
  • Free Domain
  • Private Domain Registration
Easy-Install CMS/Blog
  • b2evolution
  • WordPress
  • Joomla
  • Drupal
Forum Compatibility
  • phpBB
eCommerce
  • Zen Cart
  • osCommerce
  • POP3
  • Exchange
  • ActiveSync
  • Webmail
  • SMTP-authentication
  • Secure SMTP
  • Email Forwarders
  • Autoresponders
  • Anti-Virus
  • Anti-Spam
Website Builders
  • RVSiteBuilder
  • SiteBuilder
Photo Gallery
  • Coppermine
Platform
  • Windows
  • Linux
  • Unix
Scripts and Programming
  • PHP
  • Ruby on Rails
  • CGI
  • ASP
Technical Support
  • Phone Support
  • Ticket-based Support
  • Web Application Firewall
  • Live Chat Support
  • Email Support
  • 24/7 Support
Security Features
  • SSL
  • Private SSL Certificate
  • Shared SSL
  • Offsite Backup
  • Full Lockdown