Plan Expert Plan
Web Hosting Search
Exclusive Offer
$3.95/Month
24 months plan
Basic Specs & Features
- Diskspace (GB) unlim.
- Add-on domains 1
- Monthly Transfer (GB) unlim.
- Sub Domain unlim.
- Email Accounts 2500
Included Features
- unlimited multiple domains
- Frontpage extensions
- Ecommerce ready
- Spam filter
Our Offer
This plan is also available for $4.95/Month if you sign up for a 12 month plan
Advanced features
Databases
- MySQL
- PHPMyAdmin
- PostgreSQL
Dedicated Server Features
- Dedicated IPs
Ecommerce Features
- Shared SSL--
- SSL
Email Features
- Anti-Spam
- Auto Responders
- Email Forwarders
- IMAP
- POP3
- Webmail Interface
On-site Site Building
- SiteBuilder
Platform
- Linux
Server Side Scripts
- CGI
- PHP
- SSI
Support
- Av
- Available 24 hours
- Phone Support
- Ticket-based Support
Top Domains
- biz
- com
- info
- net
- org
Plan Business Plus - Linux
Web Hosting Search
Exclusive Offer
$7.95/Month
24 months plan
Basic Specs & Features
- Diskspace (GB) unlim.
- Add-on domains 1
- Monthly Transfer (GB) 0.008
- Sub Domain unlim.
- Email Accounts 5000
Included Features
- 2 Free domains
- unlimited multiple domains
- multiple dedicated IP's
- SQL databases
- Spam filter
Our Offer
This plan is also available for $8.75/Month if you sign up for a 12 month plan
Advanced features
Databases
- MySQL
- PHPMyAdmin
- PostgreSQL
Dedicated Server Features
- Dedicated IPs
Ecommerce Features
- Shared SSL--
- SSL
Email Features
- Anti-Spam
- Auto Responders
- Email Forwarders
- IMAP
- POP3
- Webmail Interface
On-site Site Building
- SiteBuilder
Platform
- Linux
Server Side Scripts
- CGI
- ColdFusion
- PHP
- SSI
Support
- Av
- Available 24 hours
- Phone Support
- Ticket-based Support
Top Domains
- biz
- com
- info
- net
- org
Plan Business Plus - Windows
Web Hosting Search
Exclusive Offer
$9.95/Month
24 months plan
Basic Specs & Features
- Diskspace (GB) unlim.
- Add-on domains 1
- Monthly Transfer (GB) 0.008
- Sub Domain unlim.
- Email Accounts 5000
Included Features
- 2 Free domain
- Unlimited multiple domains
- Multiple dedicated IP's
- SQL databases
- Spam filter
Our Offer
This plan is also available for $11.95/Month if you sign up for a 12 month plan
Advanced features
Databases
- MySQL
- PHPMyAdmin
- PostgreSQL
Dedicated Server Features
- Dedicated IPs
Ecommerce Features
- Shared SSL--
- SSL
Email Features
- Anti-Spam
- Auto Responders
- Email Forwarders
- IMAP
- POP3
- Webmail Interface
On-site Site Building
- SiteBuilder
Platform
- Windows
Server Side Scripts
- CGI
- ColdFusion
- PHP
- SSI
Support
- Av
- Available 24 hours
- Available 24/7
- Live Chat Support
- Phone Support
- Ticket-based Support
Top Domains
- biz
- com
- info
- net
- org
Plan Unlimited Pro - Linux
Web Hosting Search
Exclusive Offer
$12.95/Month
24 months plan
Basic Specs & Features
- Diskspace (GB) unlim.
- Add-on domains 15
- Monthly Transfer (GB) unlim.
- Sub Domain unlim.
- Email Accounts unlim.
Included Features
- 3 Free domains
- Unlimited multiple domains
- Multiple dedicated IP's
- SQL databases
- Spam filter
Our Offer
This plan is also available for $14.95/Month if you sign up for a 12 month plan
Advanced features
Databases
- MySQL
- PHPMyAdmin
- PostgreSQL
Dedicated Server Features
- Dedicated IPs
Ecommerce Features
- Shared SSL--
- SSL
Email Features
- Anti-Spam
- Auto Responders
- Email Forwarders
- IMAP
- POP3
- Webmail Interface
On-site Site Building
- SiteBuilder
Platform
- Linux
Server Side Scripts
- CGI
- ColdFusion
- PHP
- SSI
Support
- Av
- Available 24 hours
- Available 24/7
- Live Chat Support
- Phone Support
- Ticket-based Support
Top Domains
- biz
- com
- info
- net
- org
Plan Unlimited Pro - Windows
Web Hosting Search
Exclusive Offer
$14.95/Month
24 months plan
Basic Specs & Features
- Diskspace (GB) unlim.
- Add-on domains 15
- Monthly Transfer (GB) unlim.
- Sub Domain unlim.
- Email Accounts unlim.
Included Features
- 3 Free domains
- Unlimited multiple domains
- Multiple dedicated IP's
- SQL databases
- Spam filter
Our Offer
This plan is also available for $16.95/Month if you sign up for a 12 month plan
Advanced features
Databases
- MySQL
- PHPMyAdmin
- PostgreSQL
Dedicated Server Features
- Dedicated IPs
Ecommerce Features
- Shared SSL--
- SSL
Email Features
- Anti-Spam
- Auto Responders
- Email Forwarders
- IMAP
- POP3
- Webmail Interface
On-site Site Building
- SiteBuilder
Platform
- Linux
Server Side Scripts
- CGI
- ColdFusion
- PHP
- SSI
Support
- Av
- Available 24 hours
- Available 24/7
- Live Chat Support
- Phone Support
- Ticket-based Support
Top Domains
- biz
- com
- info
- net
- org
Plan VPS Plan
Web Hosting Search
Exclusive Offer
$29.95/Month
24 months plan
Basic Specs & Features
- Ram 384
- Monthly Transfer (GB) 500
- Diskspace (GB) 10
- Cpu 1x CPU Core
- Add-on domains 1
Included Features
- Anytime Money Back Guarantee
- Unlimited Hosted Domains
Our Offer
This plan is also available for $34.95/Month if you sign up for a 12 month plan
This plan is also available for $36.95/Month if you sign up for a 3 month plan
This plan is also available for $39.95/Month if you sign up for a 1 month plan
Advanced features
Control Panel
- Plesk
- cPanel
Databases
- PostgreSQL
- PHPMyAdmin
- MySQL
Dedicated Server Features
- Dedicated IPs
Ecommerce Features
- SSL
- Shared SSL--
Email Features
- Webmail Interface
- POP3
- IMAP
- Email Forwarders
- Auto Responders
- Anti-Spam
On-site Site Building
- SiteBuilder
Platform
- Windows
- Linux
Server Side Scripts
- SSI
- PHP
- CGI
Support
- Ticket-based Support
- Phone Support
- Available 24 hours
- Av
Top Domains
- org
- net
- info
- com
- biz
IX Web Hosting Information
- Country United States
- State Ohio
- Founded 1998
- Hosted site
- Support phone 1-800-385-0450
Address
1774 Dividend Drive
IX Web Hosting Profile
Visiting IX Web Hosting.com gives you a trustworthy impression, and our further research hasn't changed that; to the contrary. IX Web Hosting obviously knows what they're doing, and it shows through in the solidity of the services they offer.
IX Web Hosting focuses solely on the shared web hosting part of the market, and promote their services through three different plans, the Expert Plan, the Business Plus and the Unlimited Pro. With the Expert Plan, exceptionally low priced at only $4.95, you get unlimited storage, and also unlimited bandwidth, which compares very well with the rest of the web hosting market. While IX Web Hosting chose to aim on the shared web hosting, this doesn't mean they're closing out professional customers. Even their cheapest plan supports most scripts, and offers a lot of features many comparable companies don't offer. You can run all sorts of multimedia formats on your site, and their eCommerce features are top-notch. All plans are also compatible with Windows, Linux and Mac.
IX Web Hosting guarantees a nice 99.9% uptime, and also 30-day money back guarantee, if you wouldn't be satisfied with the deal. If you have any problems, they have a toll-free 24/7 phone number to call, and also a live chat, which seemed reliable when we tested it. There's also a vast FAQ available on their website.
IX Web Hosting has been in the business since 1998, and is operating from Columbus, Ohio. They currently have over 90,000 customers, hosting more than 170,000 websites.
Uptime Summary For IX Web Hosting
IX have had some serious problems this year but from what we've heard, that have been taken care of. We really hope that all those problems are over now.
Since February 19 2007- Outages: 44
- Total uptime: 99.873%
- Last Check: November 7 2009 at 11:03 PM
2009 statistics for IX Web Hosting
| Month | Outages | Uptime % | Downtime |
|---|---|---|---|
| November | 0 | 100.000% | 0 minutes |
| October | 1 | 99.884% | 50 minutes |
| September | 1 | 99.938% | 28 minutes |
| August | 1 | 99.881% | 53 minutes |
| July | 0 | 100.000% | 0 minutes |
| June | 0 | 100.000% | 0 minutes |
| May | 0 | 100.000% | 0 minutes |
| April | 1 | 99.937% | 28 minutes |
| March | 1 | 99.935% | 29 minutes |
| February | 6 | 99.573% | 3 hours, 4 minutes |
| January | 2 | 99.873% | 57 minutes |
Ratings & reviews of IX Web Hosting
We would love the hear your opinion about IX Web Hosting
Average rating based on Editorial and User Reviews
Pros:
- Always trying to meet customer needs
- 99.9% Uptime Guarantee
- 24/7 Free Telephone & Chat Support
Cons:
- They dont offer VPS or Dedicated servers
IX Web Hosting Reviews
IX Web has been experiencing outages. For my product this is unacceptable. When IX Web is down it looks like my product is broken.
For the first couple of years I really had no issues with ixwebhosting.com. During and since the latest data center move earlier this year ixwebhosting.com customer service has become almost useless. For example, my customer's email was down for 5 days in a row. When I asked why, they told me because they were doing a data center move. I formerly worked for a global systems intergration company and if we let our client's email go down for more than a few hours much less 5 days we would have been fired. I believe the same should go for a prof essional web hosting provider. When I complained about the treatment, their repeated response was we sent you an email stating there would be a changeover. I never received an email from them and ixwebhosting refused to admit they made a mistake. This is only one example of their lack of customer support. Needless to say I am looking for a good hosting provider with good customer service where I can grow my business.
IX Web Hosting is another name for www.Ecommerce.com. Their live chat service is staffed by people that are unfriendly, and are nothing but ticket pushers. They lack any customer service skills what so ever. Their technical staff assumes a lot and could be better outfitted if they went to the local high school and recruited some kids. Finally their billing department is just after your money. Knowing they can't provide the basics in support they offer hosting credit (if your lucky) to you but that is about it. Bottom line, they are all about themselves and never about you. Once they have your money they will be done with you.
IXWebhosting went from the best to the worst in a few years. Their servers appear to be in Hopkinsville, KY but their admin tech support is in the Urkaine. Call their toll free number of chatting with them only gets you to the KY folks who are pretty much useless. All they do is fill out a report and sent it to the Urkaine. Then you wait at least a day. Then you hope something was not lost in translation. You rarely get the problem fixed and they often never understood what the problem was. There is no direct communication with the Ukriane help desk.
I have used IXWebhosting for 5+ years and have been impressed. During that time I have used other hosts for various projects and I keep going back to IX for their customer service (free live web chat and really responsive ticket system) and great prices.
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