Plan Expert Plan
Web Hosting Search
Exclusive Offer
$3.95/Month
Save $0.00 / 24 months plan
Basic Specs & Features
- Sub Domain unlim.
- Monthly Transfer (GB) unlim.
- Email Accounts 250
- Diskspace (GB) unlim
- Add-on domains 1
Included Features
- unlimited multiple domains
- Frontpage extensions
- Ecommerce ready
- Spam filter
Our Offer
This plan is also available for $4.95/Month if you sign up for a 12 month plan
Advanced features
ControlPanel
Databases
- PostgreSQL
- PHPMyAdmin
- MySQL
DedicatedServerFeatures
- Dedicated IPs
Easy-installBlogScripts
Easy-installCMS
Easy-installForums
EcommerceFeatures
- SSL
- Shared SSL--
EmailFeatures
- Webmail Interface
- POP3
- IMAP
- Email Forwarders
- Auto Responders
- Anti-Spam
On-siteSiteBuilding
- SiteBuilder
PhotoGallery
Platform
- Linux
ServerSideScripts
- SSI
- PHP
- CGI
Support
- Av
- Available 24 hours
- Phone Support
- Ticket-based Support
WebStatistics
Top Domains
- org
- net
- info
- com
- biz
Plan Business Plus - Linux
Web Hosting Search
Exclusive Offer
$7.95/Month
Save $0.00 / 24 months plan
Basic Specs & Features
- Diskspace (GB) unlim
- Add-on domains 1
- Monthly Transfer (GB) 8
- Sub Domain unlim.
- Email Accounts 500
Included Features
- 2 Free domains
- unlimited multiple domains
- multiple dedicated IP's
- SQL databases
- Spam filter
Our Offer
This plan is also available for $8.75/Month if you sign up for a 12 month plan
Advanced features
ControlPanel
Databases
- MySQL
- PHPMyAdmin
- PostgreSQL
DedicatedServerFeatures
- Dedicated IPs
Easy-installBlogScripts
Easy-installCMS
Easy-installForums
EcommerceFeatures
- Shared SSL--
- SSL
EmailFeatures
- Anti-Spam
- Auto Responders
- Email Forwarders
- IMAP
- POP3
- Webmail Interface
On-siteSiteBuilding
- SiteBuilder
PhotoGallery
Platform
- Linux
ServerSideScripts
- CGI
- ColdFusion
- PHP
- SSI
Support
- Av
- Available 24 hours
- Phone Support
- Ticket-based Support
WebStatistics
Top Domains
- biz
- com
- info
- net
- org
Plan Business Plus - Windows
Web Hosting Search
Exclusive Offer
$9.95/Month
Save $0.00 / 24 months plan
Basic Specs & Features
- Diskspace (GB) unlim
- Add-on domains 1
- Monthly Transfer (GB) 8
- Sub Domain unlim.
- Email Accounts 500
Included Features
- 2 Free domain
- Unlimited multiple domains
- Multiple dedicated IP's
- SQL databases
- Spam filter
Our Offer
This plan is also available for $11.95/Month if you sign up for a 12 month plan
Advanced features
ControlPanel
Databases
- MySQL
- PHPMyAdmin
- PostgreSQL
DedicatedServerFeatures
- Dedicated IPs
Easy-installBlogScripts
Easy-installCMS
Easy-installForums
EcommerceFeatures
- Shared SSL--
- SSL
EmailFeatures
- Anti-Spam
- Auto Responders
- Email Forwarders
- IMAP
- POP3
- Webmail Interface
On-siteSiteBuilding
- SiteBuilder
PhotoGallery
Platform
- Windows
ServerSideScripts
- CGI
- ColdFusion
- PHP
- SSI
Support
- Av
- Available 24 hours
- Available 24/7
- Live Chat Support
- Phone Support
- Ticket-based Support
WebStatistics
Top Domains
- biz
- com
- info
- net
- org
Plan Unlimited Pro - Linux
Web Hosting Search
Exclusive Offer
$12.95/Month
Save $0.00 / 24 months plan
Basic Specs & Features
- Diskspace (GB) unlim
- Add-on domains 15
- Monthly Transfer (GB) unlim.
- Sub Domain unlim.
- Email Accounts unlim.
Included Features
- 3 Free domains
- Unlimited multiple domains
- Multiple dedicated IP's
- SQL databases
- Spam filter
Our Offer
This plan is also available for $14.95/Month if you sign up for a 12 month plan
Advanced features
ControlPanel
Databases
- MySQL
- PHPMyAdmin
- PostgreSQL
DedicatedServerFeatures
- Dedicated IPs
Easy-installBlogScripts
Easy-installCMS
Easy-installForums
EcommerceFeatures
- Shared SSL--
- SSL
EmailFeatures
- Anti-Spam
- Auto Responders
- Email Forwarders
- IMAP
- POP3
- Webmail Interface
On-siteSiteBuilding
- SiteBuilder
PhotoGallery
Platform
- Linux
ServerSideScripts
- CGI
- ColdFusion
- PHP
- SSI
Support
- Av
- Available 24 hours
- Available 24/7
- Live Chat Support
- Phone Support
- Ticket-based Support
WebStatistics
Top Domains
- biz
- com
- info
- net
- org
Plan Unlimited Pro - Windows
Web Hosting Search
Exclusive Offer
$14.95/Month
Save $0.00 / 24 months plan
Basic Specs & Features
- Diskspace (GB) unlim
- Add-on domains 15
- Monthly Transfer (GB) unlim.
- Sub Domain unlim.
- Email Accounts unlim.
Included Features
- 3 Free domains
- Unlimited multiple domains
- Multiple dedicated IP's
- SQL databases
- Spam filter
Our Offer
This plan is also available for $16.95/Month if you sign up for a 12 month plan
Advanced features
ControlPanel
Databases
- MySQL
- PHPMyAdmin
- PostgreSQL
DedicatedServerFeatures
- Dedicated IPs
Easy-installBlogScripts
Easy-installCMS
Easy-installForums
EcommerceFeatures
- Shared SSL--
- SSL
EmailFeatures
- Anti-Spam
- Auto Responders
- Email Forwarders
- IMAP
- POP3
- Webmail Interface
On-siteSiteBuilding
- SiteBuilder
PhotoGallery
Platform
- Linux
ServerSideScripts
- CGI
- ColdFusion
- PHP
- SSI
Support
- Av
- Available 24 hours
- Available 24/7
- Live Chat Support
- Phone Support
- Ticket-based Support
WebStatistics
Top Domains
- biz
- com
- info
- net
- org
Plan VPS Plan
Web Hosting Search
Exclusive Offer
$29.95/Month
24 months plan
Basic Specs & Features
- Ram 384
- Monthly Transfer (GB) 500
- Diskspace (GB) 1000
- Cpu 1x CPU Core
- Add-on domains 1
Included Features
- Anytime Money Back Guarantee
- Unlimited Hosted Domains
Our Offer
This plan is also available for $34.95/Month if you sign up for a 12 month plan
This plan is also available for $36.95/Month if you sign up for a 3 month plan
This plan is also available for $39.95/Month if you sign up for a 1 month plan
Advanced features
ControlPanel
- Plesk
- cPanel
Databases
- PostgreSQL
- PHPMyAdmin
- MySQL
DedicatedServerFeatures
- Dedicated IPs
Easy-installBlogScripts
Easy-installCMS
Easy-installForums
EcommerceFeatures
- SSL
- Shared SSL--
EmailFeatures
- Webmail Interface
- POP3
- IMAP
- Email Forwarders
- Auto Responders
- Anti-Spam
On-siteSiteBuilding
- SiteBuilder
PhotoGallery
Platform
- Windows
- Linux
ServerSideScripts
- SSI
- PHP
- CGI
Support
- Ticket-based Support
- Phone Support
- Available 24 hours
- Av
WebStatistics
Top Domains
- org
- net
- info
- com
- biz
IX Web Hosting Information
- Country United States
- State Ohio
- Founded 1998
- Hosted site
- Support phone 1-800-385-0450
Address
1774 Dividend Drive
IX Web Hosting Profile
Visiting IX Web Hosting.com gives you a trustworthy impression, and our further research hasn't changed that; to the contrary. IX Web Hosting obviously knows what they're doing, and it shows through in the solidity of the services they offer.
IX Web Hosting focuses solely on the shared web hosting part of the market, and promote their services through three different plans, the Expert Plan, the Business Plus and the Unlimited Pro. With the Expert Plan, exceptionally low priced at only $4.95, you get unlimited storage, and also unlimited bandwidth, which compares very well with the rest of the web hosting market. While IX Web Hosting chose to aim on the shared web hosting, this doesn't mean they're closing out professional customers. Even their cheapest plan supports most scripts, and offers a lot of features many comparable companies don't offer. You can run all sorts of multimedia formats on your site, and their eCommerce features are top-notch. All plans are also compatible with Windows, Linux and Mac.
IX Web Hosting guarantees a nice 99.9% uptime, and also 30-day money back guarantee, if you wouldn't be satisfied with the deal. If you have any problems, they have a toll-free 24/7 phone number to call, and also a live chat, which seemed reliable when we tested it. There's also a vast FAQ available on their website.
IX Web Hosting has been in the business since 1998, and is operating from Columbus, Ohio. They currently have over 90,000 customers, hosting more than 170,000 websites.
Ratings & reviews of IX Web Hosting
We would love the hear your opinion about IX Web Hosting
Average rating based on Editorial and User Reviews
Pros:
- Always trying to meet customer needs
- 99.9% Uptime Guarantee
- 24/7 Free Telephone & Chat Support
Cons:
- No Dedicated servers
IX Web Hosting Editorial Ratings and Reviews
IX Web Hosting Reviews
IX Web has been experiencing outages. For my product this is unacceptable. When IX Web is down it looks like my product is broken.
For the first couple of years I really had no issues with ixwebhosting.com. During and since the latest data center move earlier this year ixwebhosting.com customer service has become almost useless. For example, my customer's email was down for 5 days in a row. When I asked why, they told me because they were doing a data center move. I formerly worked for a global systems intergration company and if we let our client's email go down for more than a few hours much less 5 days we would have been fired. I believe the same should go for a prof essional web hosting provider. When I complained about the treatment, their repeated response was we sent you an email stating there would be a changeover. I never received an email from them and ixwebhosting refused to admit they made a mistake. This is only one example of their lack of customer support. Needless to say I am looking for a good hosting provider with good customer service where I can grow my business.
IX Web Hosting is another name for www.Ecommerce.com. Their live chat service is staffed by people that are unfriendly, and are nothing but ticket pushers. They lack any customer service skills what so ever. Their technical staff assumes a lot and could be better outfitted if they went to the local high school and recruited some kids. Finally their billing department is just after your money. Knowing they can't provide the basics in support they offer hosting credit (if your lucky) to you but that is about it. Bottom line, they are all about themselves and never about you. Once they have your money they will be done with you.
IXWebhosting went from the best to the worst in a few years. Their servers appear to be in Hopkinsville, KY but their admin tech support is in the Urkaine. Call their toll free number of chatting with them only gets you to the KY folks who are pretty much useless. All they do is fill out a report and sent it to the Urkaine. Then you wait at least a day. Then you hope something was not lost in translation. You rarely get the problem fixed and they often never understood what the problem was. There is no direct communication with the Ukriane help desk.
I have used IXWebhosting for 5+ years and have been impressed. During that time I have used other hosts for various projects and I keep going back to IX for their customer service (free live web chat and really responsive ticket system) and great prices.
I have used IX Web Hosting service for several years now and have found them completely reliable and responsive. I did an extensive comparison of hosting services before using IX and found that, for the price, the services IX includes in their hosting packages far surpasses all competitors. The uptime promised is provided and I have no complaints whatsoever about the customer service - it is extremely prompt and efficient. To begin with, the help files answer most questions with careful detail and the chat/telephone/support ticket options are all easy to use with fast response times.
Sadly cheap also means flaky, often down and unreliable.
We've had IX for nearly 2 years. I've come to realize that when things work they work well. But, when things go bad, they go real bad. In our time with IX, we've had virus and security issues every 4-6 months. One day you go to your website and it's a mess with ads for cheap hotels, airfares and what else?....pornography. It would be so bad, but we're an auto parts company. Hotels, airfares, prosititution does quite fit in with air filters and tie rod ends. In January of this year, they replaced a working "old email server" with a new faster one. Three days later the more reliable faster server went down. We had no emails for 2 days, and even though they promised nothing was lost, emails were in fact lost. Some were very important and caused delayed service to our customers and even lost sales. Their tech support has gotten better. When we first signed on, a trouble ticket would sit in the que for days before it was ever looked at. But, their live chat support is still a joke. Their answer to everything? "Log a trouble ticket and somebody will contact you" just yesterday, more malicious code appeared on our website pages, I informed they of the trouble; their answer? "Change your FTP password" Been there, done that, got a t-shirt. I fixed the problem my self. Our term is up in April with IX, and we will be moving on to somebody else. Last note, if you can speak Russian, maybe you can get more out of them than I could...there is a language barrier when dealing with tech support on the phone or in emails. My advice?...Stay Away!
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