IX Web Hosting Reviews by Experts and Users

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Recommended by 4 of 11

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Specs and Features
  • Addon Domains: unlimited
  • Discspace: unlimited
  • Email Accounts: 5000
  • Monthly Transfer: unlimited
  • Subdomains: unlimited

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IX Web Hosting Overview

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User Reviews

11

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Users Rating

(2.6)

Recommended By: 4 of 11 users
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6people found this helpful

I have used IX Web Hosting service for several years now and have found them completely reliable and responsive.
I did an extensive comparison of hosting services before using IX and found that, for the price,... Read all reviews for IX Web Hosting

Reviewed by: Sharon Hoff (Beginner)

3people found this helpful

For the first couple of years I really had no issues with ixwebhosting.com. During and since the latest data center move earlier this year ixwebhosting.com customer service has become almost useless. For example, my customer's...Read all reviews for IX Web Hosting

Reviewed by: W A (Beginner)

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Information

Visiting IX Web Hosting.com gives you a trustworthy impression, and our further research hasn't changed that; to the contrary. IX Web Hosting obviously knows what they're doing, and it shows through in the solidity of the services they offer.

IX Web Hosting focuses on the shared web hosting part of the market as well as on virtual private servers (VPS systems), and promote their services through three different plans for the shared hosting plans, the Expert Plan, the Business Plan and the Unlimited Pro along with X2, X4 and X8 for the virtual private servers.

All products can be chosen to either be hosted on a linux or windows system.

With the Expert Plan, exceptionally low priced at only $3.95, you get unlimited storage, and also unlimited bandwidth, which compares very well with the rest of the web hosting market. While IX Web Hosting chose to aim mainly on the shared web hosting, this doesn't mean they're closing out professional customers – especially with their VPS deals. Even their cheapest plan supports most scripts, and offers a lot of features many comparable companies don't offer. You can run all sorts of multimedia formats on your site, and their eCommerce features are top-notch. All plans are also compatible with Windows, Linux and Mac.

IX Web Hosting guarantees a nice 99.9% uptime, and also 30-day money back guarantee, if you wouldn't be satisfied with the deal. Another great deal they offer is the 7-day free trial. So you can test all the support and functionality from IX Web Hosting for free for 7 days. If you have any problems, they have a toll-free 24/7 phone number to call, and also a live chat, which seemed reliable when we tested it. There's also a vast FAQ available on their website.

IX Web Hosting has been in the business since 1998, and is operating from Columbus, Ohio. They currently have over 120,000 customers, hosting more than 450,000 websites.

US

United States

(Ohio)

Founded: 1998

Support: 1-800-385-0450

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IX Web Hosting User Reviews

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Overall Rating

(2.6)

Recommended By: 4 of 11 users

Number of reviews: 11

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Skip Spitzer does not recommend IX Web Hosting

Used to be pretty good. Now terrible 

Skip Spitzer Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: Shared

Patrick does not recommend IX Web Hosting

Control panel is a joke to begin with.
Glad this site offered me a free 7 day trial, but it didn't
take 1 day to realize I had made a mistake signing up.
Servers are SLOW, email and web is hosted on same server (so
if your web server is down, so is your email server).

Save your time and aggrevation, pick another. They also own
several domains to hook people into their service (such as
Host Excellence)
HostExcellence.com is also IX hosting! LOOK OUT! 

Patrick Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: Unknown

Dennis does not recommend IX Web Hosting

I have used them in the past. Tecchnical support is poor, most of the techies don't speak English and have problems understanding even the most basic queries. Most things on the control panel are either borken of do not work properly. Hosting wise, the web site is not reliable, going down several times a year. Contacting the technical support is useless. 

Dennis Gravatar

(Experienced)

Hosting Solutions: 3

Hosting Type: Shared

Daniel does not recommend IX Web Hosting

The support is OK but the servers are slow. Pros are that all is unlimited and the support. But it is very slow. 

Daniel Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: Shared

raycassidy recommends IX Web Hosting

Very responsive support chat from this provider. Excellent full on commercial or low key packages available 

raycassidy Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Kanchana Dissanayaka recommends IX Web Hosting

Good Web Hosting Server... 

Kanchana Dissanayaka Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Frank Parkinson does not recommend IX Web Hosting

Speed, support and availability have deteriorated badly over the last years.

Trying to run phpBB3 forum on a MySql database is virtually impossible because of database overload resulting in failures to connect and/or very slow running.

Support is not good - the Live Chat facility means a long wait to "talk" to people who know little and can do less. 

Frank Parkinson Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Pete does not recommend IX Web Hosting

We've had IX for nearly 2 years. I've come to realize that when things work they work well. But, when things go bad, they go real bad.
In our time with IX, we've had virus and security issues every 4-6 months. One day you go to your website and it's a mess with ads for cheap hotels, airfares and what else?....pornography. It would be so bad, but we're an auto parts company. Hotels, airfares, prosititution does quite fit in with air filters and tie rod ends.
In January of this year, they replaced a working "old email server" with a new faster one. Three days later the more reliable faster server... Read more

Pete Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Sharon Hoff recommends IX Web Hosting

I have used IX Web Hosting service for several years now and have found them completely reliable and responsive.
I did an extensive comparison of hosting services before using IX and found that, for the price, the services IX includes in their hosting packages far surpasses all competitors.
The uptime promised is provided and I have no complaints whatsoever about the customer service - it is extremely prompt and efficient.
To begin with, the help files answer most questions with careful detail and the chat/telephone/support ticket options are all easy to use with fast response times. 

Sharon Hoff Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

GAC recommends IX Web Hosting

I have used IXWebhosting for 5+ years and have been impressed. During that time I have used other hosts for various projects and I keep going back to IX for their customer service (free live web chat and really responsive ticket system) and great prices. 

GAC Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

W A does not recommend IX Web Hosting

For the first couple of years I really had no issues with ixwebhosting.com. During and since the latest data center move earlier this year ixwebhosting.com customer service has become almost useless. For example, my customer's email was down for 5 days in a row. When I asked why, they told me because they were doing a data center move. I formerly worked for a global systems intergration company and if we let our client's email go down for more than a few hours much less 5 days we would have been fired. I believe the same should go for a prof essional web hosting provider. When I complained about the... Read more

W A Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Business Plus - Linux Plan Features

Database
  • PHPMyAdmin
  • MySQL
  • PostgreSQL
Backend Control
  • Dedicated IPs
Domain
  • Free Domain
  • POP3
  • Webmail
  • IMAP
  • Email Forwarders
  • Autoresponders
  • Anti-Spam
Website Builders
  • SiteBuilder
Platform
  • Linux
Scripts and Programming
  • PHP
  • ColdFusion
  • CGI
  • SSI
Technical Support
  • Phone Support
  • Ticket-based Support
  • 24/7 Support
Security Features
  • SSL
  • Shared SSL