Hostpapa Reviews by Experts and Users

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Recommended by 14 of 17

Shared hosting plan 36 month plan Exclusive to WebHostingSearch users

$3.95
/month
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Specs and Features
  • Addon Domains: unlimited
  • Email Accounts: unlimited
  • Monthly Transfer: unlimited
  • Subdomains: unlimited

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User Reviews

17

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Users Rating

(4.2)

Recommended By: 14 of 17 users
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5people found this helpful

Since I'm a bit of a 'tree-hugger', I was excited when I found HostPapa to host my site. They made it easy for me to make updates and installs with Fantastico. As a green... Read all reviews for Hostpapa

Reviewed by: Angela (Beginner)

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Information

HostPapa is a relatively new web host, based in Canada, which works under the motto 'Let Papa take care of you". The hosting packages are mainly effective solutions for small to medium sized businesses. Even though the hosting includes heafty features, such as unlimited disk space, unlimited bandwidth, personal website tolls and 1 free domain name for life is the hosting still very affordable.

Maintaining a good relationship with HostPapa is easy as their support is something extra. First of all, take a look at their knowledgebase - you will probably be able to find answers to most of your queries here. Or why not use the step by step tour, troubleshooter, to find a solution to your issue. If this does not do it for you - give them a call, use the live chat or submit a ticket to HostPapa and they will get back to you.

Other things that are worth mentioning when it comes to HostPapa is that they really try to live by their motto "Let Papa take care of you". As a customer you will get discounts, bonuses, freebies as well as getting tips that can help your site and business to become popular. All in all a reliable web host with quality hosting.

CA

Canada

Support: 1-888-959-PAPA (7272)

 

Hostpapa User Reviews

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Overall Rating

(4.2)

Recommended By: 14 of 17 users

Number of reviews: 17

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Iain Gwynn does not recommend Hostpapa

They take an age to connect to live support, when they do
they are not paying attention to your questions since it
feels like that they are spending too much time working on
other peoples problems. They do not seem to understand what
the problem is you have and too often they feel like they
are just trying to get you off the chat.

I contacted them why one of my website was now running
slowly where as it wasn't before, they recommend upgrading
to VPS service which was faster but at £40 per month and it
crashes at least once a week it is crazy.

They are also so very confusing with their billing and
accounts, I have a... Read more

Iain Gwynn Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: Shared

Piers does not recommend Hostpapa

Terrible service - slow websites, lots of downtime. Support takes several days to reply. Do not bother. 

Piers Gravatar

(Experienced)

Hosting Solutions: 3

Hosting Type: Reseller

Patrizio Lucci recommends Hostpapa

I have had nothing but geat expeiences with HostPapa 

Patrizio Lucci Gravatar

(Beginner)

Hosting Solutions: 1

Hosting Type: Shared

kitten fan recommends Hostpapa

WOW. From zero to a fully operational site in 18 hours. !! And on a weekend ! 

kitten fan Gravatar

(Beginner)

Hosting Solutions: 3

Hosting Type: Shared

Simon does not recommend Hostpapa

First off .. in order to get reseller hosting from them you
will need to give them over $200 for the year and decide you
cant deal with crappy customer service and want to move..
they just keep all your money!

NO REFUNDS AFTER 30 DAYS is all you will get from their
support

Of course if you do need support Good Luck getting it! The
usual wait times vary from a whole day to two or three.

I would not recommend HostPapa to anyone except those i
would like to make suffer.. or have a bad reseller
experience 

Simon Gravatar

(Experienced)

Hosting Solutions: 3

Hosting Type: Reseller

Tracy Stevenson recommends Hostpapa

I\'ve been extremely happy with HostPapa and have recommended it to several people 

Tracy Stevenson Gravatar

(Intermediate)

Hosting Solutions: 1

Hosting Type: Shared

Trahan recommends Hostpapa

Don't be nervous about HostPapa being “too big”! I've been with them for five years now, as they've expanded into international markets – and I was always concerned about my “little Canadian web host”! I needn't have worried, of course. HostPapa is the same quality host it's always been. Even better than ever, dare I say it? 

Trahan Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Karl Martel Harrison recommends Hostpapa

I really appreciate the extraordinary customer service and 99.999% reliability. I will use Hostpapa for the foreseeable future. 

Karl Martel Harrison Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Kevin Cox recommends Hostpapa

We had been using another hosting company and found the service lacking. Several times a month our site was unavailable, and each time I contacted customer service I was told that everything was fine at their end...they even suggested we might not know how to properly use a browser or ftp client. I contacted HostPapa hoping to find a more reliable provider. After speaking to a rep on the phone for a few minutes I knew I wanted to make the switch. Changing over to HostPapa was quick, very very easy, and seamless. We didn't miss a beat online. I've only had to contact support once...and it was because of... Read more

Kevin Cox Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Kirk Doherty recommends Hostpapa

Our experience with HostPapa has been seamless from the beginning. We've had no service interruptions at any point in the last 2 years. Making payments is effortless and the environmental focus is great to see. Customer service (the very few times we've needed it) has been friendly, helpful and easy to get a hold of. In all, we're very satisfied and would definitely recommend HostPapa to others. 

Kirk Doherty Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Rick recommends Hostpapa

I can highly recommend HostPapa for its very high level of customer service. It is refreshing to deal with a company that takes such an interest in its customers. I also like its commitment to using Green Energy 

Rick Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Phil recommends Hostpapa

I moved to HostPapa and it was a great decision. Clear instructions, tutorials, and step-by-step processes made the move a breeze. The site is fast and reliable and everything was so smooth! Support has been great, supportive, and easy to access. It’s everything I was looking for and more. 

Phil Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Angela recommends Hostpapa

Since I'm a bit of a 'tree-hugger', I was excited when I found HostPapa to host my site. They made it easy for me to make updates and installs with Fantastico. As a green host, they totally won me over from the first day. But the features and reliability have since blown me away! I recommend them to all of my clients and friends! 

Angela Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

Norm MacNeil recommends Hostpapa

Im taking the time to credit hostpapa since reliable support is one in a hundred million! Im very satisfied with the service, I always get a person on the other end of the phone in a minute or less. They were there to provide expert assistance every step of the way in my start-up and now as my site grows, I know i can depend on them! 

Norm MacNeil Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Unknown

French Green Web Hosting Plan Features

Control Panel
  • cPanel
Database
  • PHPMyAdmin
  • MySQL
Backend Control
  • Dedicated IPs
Domain
  • Free Domain
Easy-Install CMS/Blog
  • Joomla
Forum Compatibility
  • phpBB
  • POP3
  • Webmail
  • SMTP-authentication
  • Autoresponders
  • Anti-Spam
Platform
  • Linux
Scripts and Programming
  • PHP
Technical Support
  • Phone Support
  • Email Support
  • 24/7 Support
Security Features
  • SSL