HostGator Review

Visit HostGator to get more information

HostGator offers 45-Day Money-Back GUARANTEE, try them out absolutely risk free

Click here to read more

Why Choose: 

  • $100 GoogleAdwords
  • 45 Day Money Back
  • 20% OFF Coupon: whsearch
  • SQL databases
  • First Month ONLY 1 Penny!
Recommended by 28 of 35

Save $0/ 36 Month Plan Exclusive for WebHostingSearch users

$4.67 /Month
for 36 months
Visit Host

Specs & Features

  • Diskspace: unlimited
  • EmailAccounts: unlimited
  • MonthlyTransfer: unlimited
  • SubDomain: unlimited

See all Specs

Control Panel
  • cPanel
Database
  • PHPMyAdmin
  • MySQL
Easy-install Blog Scripts
  • b2evolution
  • pMachine
  • WordPress
  • Nucleus
Ecommerce
  • Zen Cart-
  • SSL
  • Shared SSL--
  • CubeCart-
  • Agora Shopping Cart-
  • Ecommerce Scripts
  • osCommerce-
  • POP3
  • Webmail Interface
  • IMAP
  • Email Forwarders
  • Anti-Virus
  • Anti-Spam
On-site Site Building
  • SiteBuilder
Platform
  • Linux
  • Unix
Server Side Scripts
  • PHP
  • Ruby on Rails
  • CGI
  • SSI
Support
  • Phone Support
  • Ticket-based Support
  • Email Support
  • Available 24/7
Web Statistic
  • Referrer Logs
  • Raw Log Manager
  • Error Logs
  • AWStats
  • Webalizer

Why Choose: 

  • Money-Back-Guarantee
  • 1st Month ONLY 1 Penny
  • Unlimited Blog Hosting
  • Use Coupon: Wordpress
Recommended by 28 of 35

1 Month Plan Exclusive for WebHostingSearch users

$7.95 /Month
for 1 months
Visit Host

Specs & Features

  • Diskspace: unlimited
  • EmailAccounts: unlimited
  • MonthlyTransfer: unlimited
  • SubDomain: unlimited

See all Specs

Control Panel
  • cPanel
Database
  • PHPMyAdmin
  • MySQL
Domain
  • Free Domain
  • Private Domain Registration
  • Private Name Server
Easy-install Blog Scripts
  • b2evolution
  • pMachine
  • WordPress
  • Nucleus
Ecommerce
  • Zen Cart-
  • SSL
  • Shared SSL--
  • CubeCart-
  • Agora Shopping Cart-
  • Ecommerce Scripts
  • osCommerce-
On-site Site Building
  • SiteBuilder
Platform
  • Linux
  • Unix
Server Side Scripts
  • PHP
  • Ruby on Rails
  • CGI
  • SSI
Support
  • Offsite Backup
  • Phone Support
  • Ticket-based Support
  • Live Chat Support
  • Full System Security Lockdowm
  • Email Support
  • Available 24/7
Web Statistic
  • Referrer Logs
  • Raw Log Manager
  • Error Logs
  • AWStats
  • Webalizer

Why Choose: 

  • Free Setup
  • Both PHP & RoR
  • SQL databases
  • Commerce scripts
  • Spam filter
Recommended by 28 of 35

Save $24/ 24 Month Plan Exclusive for WebHostingSearch users

$8.53 /Month
for 24 months
Visit Host

Specs & Features

  • AddonDomains: unlimited
  • Diskspace: unlimited
  • EmailAccounts: unlimited
  • MonthlyTransfer: unlimited
  • SubDomain: unlimited

See all Specs

Control Panel
  • cPanel
Database
  • PHPMyAdmin
  • MySQL
Easy-install Blog Scripts
  • b2evolution
  • pMachine
  • WordPress
  • Nucleus
Ecommerce
  • Zen Cart-
  • SSL
  • Private SSL-
  • Shared SSL--
  • CubeCart-
  • Agora Shopping Cart-
  • Ecommerce Scripts
  • osCommerce-
  • POP3
  • Webmail Interface
  • IMAP
  • Anti-Virus
  • Anti-Spam
On-site Site Building
  • SiteBuilder
Platform
  • Linux
Server Side Scripts
  • PHP
  • Ruby on Rails
  • CGI
  • SSI
Support
  • Phone Support
  • Ticket-based Support
  • Email Support
  • Available 24/7
Web Statistic
  • Referrer Logs
  • Raw Log Manager
  • Error Logs
  • AWStats
  • Webalizer

Why Choose: 

  • Free Setup
  • Frontpage extensions
  • Free SSL & Dedicated IP
  • SQL databases
  • Commerce scripts
Recommended by 28 of 35

Save $9.94/ 24 Month Plan Exclusive for WebHostingSearch users

$13.53 /Month
for 24 months
Visit Host

Specs & Features

  • AddonDomains: unlimited
  • Diskspace: unlimited
  • EmailAccounts: unlimited
  • MonthlyTransfer: unlimited
  • SubDomain: unlimited

See all Specs

Control Panel
  • cPanel
Database
  • PHPMyAdmin
  • MySQL
Dedicated Server
  • Dedicated IPs
  • Shell Access
Domain
  • Private Name Server
Easy-install Blog Scripts
  • b2evolution
  • pMachine
  • WordPress
  • Nucleus
Easy-install CMS
  • Mambo
  • Joomla
  • Drupal
Easy-install Forums
  • phpBB
Ecommerce
  • Zen Cart-
  • SSL
  • Private SSL-
  • Shared SSL--
  • CubeCart-
  • Agora Shopping Cart-
  • Ecommerce Scripts
  • osCommerce-
  • POP3
  • Webmail Interface
  • IMAP
  • Anti-Virus
  • Anti-Spam
On-site Site Building
  • SiteBuilder
Photo Gallery
  • Coppermine
Platform
  • Linux
Server Side Scripts
  • PHP
  • Ruby on Rails
  • CGI
  • SSI
Support
  • Phone Support
  • Ticket-based Support
  • Email Support
  • Available 24/7
Web Statistic
  • Referrer Logs
  • Raw Log Manager
  • Error Logs
  • AWStats
  • Webalizer

Why Choose: 

  • Virtuozzo Power Panel
  • Dell PowerEdge Servers
  • $9.95 OFF Coupon: SPRING
Recommended by 28 of 35

Save $9.95/ 1 Month Plan Exclusive for WebHostingSearch users

$19.95 /Month
for 1 months
Visit Host

Specs & Features

  • AddonDomains: unlimited
  • Cpu: .56 GHZ
  • Diskspace: 30
  • MonthlyTransfer: 500

See all Specs

Control Panel
  • cPanel
  • Virtuozzo
Database
  • PHPMyAdmin
  • MySQL
  • Microsoft SQL
Dedicated Server
  • Dedicated IPs
  • RAID
  • Managed Server
  • Shell Access
Domain
  • Free Domain
  • Private Domain Registration
  • Private Name Server
Ecommerce
  • PayPal
  • Private SSL-
  • Shared SSL--
  • CubeCart-
  • Agora Shopping Cart-
  • Ecommerce Scripts
  • osCommerce-
  • POP3
  • Exchange
  • SMTP-authentication
  • Secure SMTP
  • IMAP
  • Email Forwarders
  • Anti-Virus
  • Anti-Spam
On-site Site Building
  • FrontPage Extensions
  • RVSiteBuilder
  • Site Build It!
  • SiteBuilder
Platform
  • Linux
  • Unix
Server Side Scripts
  • PHP
  • Ruby on Rails
  • ASP
  • SSI
Support
  • Offsite Backup
  • Phone Support
  • Ticket-based Support
  • Web Application Firewall
  • Live Chat Support
  • Full System Security Lockdowm
  • Email Support
  • Available 24/7
Web Statistic
  • Raw Log Manager
  • AWStats
  • Webalizer

Why Choose: 

  • Reseller plan
  • Free Setup
  • Free Billing Software for clients
  • SQL databases
  • 4,500 Free Templates
Recommended by 28 of 35

Save $0.00/ 12 Month Plan Exclusive for WebHostingSearch users

$24.95 /Month
for 12 months
Visit Host

Specs & Features

  • Diskspace: 24000
  • EmailAccounts: unlimited
  • MonthlyTransfer: 250000
  • ResellableDomain: unlimited
  • SubDomain: unlimited

See all Specs

Control Panel
  • cPanel
  • Web Host Manager
Database
  • PHPMyAdmin
  • MySQL
Dedicated Server
  • RAID
  • Shell Access
Domain
  • Private Name Server
Easy-install Blog Scripts
  • b2evolution
  • pMachine
  • WordPress
  • Nucleus
Easy-install CMS
  • Mambo
  • Joomla
  • Drupal
Easy-install Forums
  • phpBB
Ecommerce
  • Zen Cart-
  • SSL
  • Private SSL-
  • Shared SSL--
  • CubeCart-
  • Agora Shopping Cart-
  • Ecommerce Scripts
  • osCommerce-
  • POP3
  • Webmail Interface
  • IMAP
  • Anti-Virus
  • Anti-Spam
On-site Site Building
  • SiteBuilder
Photo Gallery
  • Coppermine
Platform
  • Linux
Server Side Scripts
  • PHP
  • Ruby on Rails
  • CGI
  • SSI
Support
  • Phone Support
  • Ticket-based Support
  • Live Chat Support
  • Email Support
  • Available 24/7
Web Statistic
  • Referrer Logs
  • Raw Log Manager
  • Error Logs
  • AWStats
  • Webalizer

Why Choose: 

  • Reseller plan
  • Free Setup
  • Free Billing Software for clients
  • SQL databases
  • 4,500 Free Templates
Recommended by 28 of 35

Save $0.00/ 12 Month Plan Exclusive for WebHostingSearch users

$99.95 /Month
for 12 months
Visit Host

Specs & Features

  • Diskspace: 100000
  • EmailAccounts: unlimited
  • MonthlyTransfer: 700000
  • ResellableDomain: unlimited
  • SubDomain: unlimited

See all Specs

Control Panel
  • cPanel
  • Web Host Manager
Database
  • PHPMyAdmin
  • MySQL
Dedicated Server
  • RAID
  • Shell Access
Domain
  • Private Name Server
Easy-install Blog Scripts
  • b2evolution
  • pMachine
  • WordPress
  • Nucleus
Easy-install CMS
  • Mambo
  • Joomla
  • Drupal
Easy-install Forums
  • phpBB
Ecommerce
  • Zen Cart-
  • SSL
  • Private SSL-
  • Shared SSL--
  • CubeCart-
  • Agora Shopping Cart-
  • Ecommerce Scripts
  • osCommerce-
  • POP3
  • Webmail Interface
  • IMAP
  • Anti-Virus
  • Anti-Spam
On-site Site Building
  • SiteBuilder
Photo Gallery
  • Coppermine
Platform
  • Linux
Server Side Scripts
  • PHP
  • Ruby on Rails
  • CGI
  • SSI
Support
  • Phone Support
  • Ticket-based Support
  • Live Chat Support
  • Email Support
  • Available 24/7
Web Statistic
  • Referrer Logs
  • Raw Log Manager
  • Error Logs
  • AWStats
  • Webalizer

Why Choose: 

  • Fully Managed
  • Prices includes domain cost
  • 5 IP Addresses
  • SQL databases
  • Use Coupon Code: Snowman
Recommended by 28 of 35

Save $1/ 1 Month Plan Exclusive for WebHostingSearch users

$139.20 /Month
for 1 months
Visit Host

Specs & Features

  • AddonDomains: unlimited
  • Cpu: Intel Xeon 3040
  • Diskspace: 80000
  • EmailAccounts: unlimited
  • HardDrive: 250GB

See all Specs

Control Panel
  • cPanel
  • Plesk
Database
  • PHPMyAdmin
  • MySQL
Dedicated Server
  • Root Access / Full Access
  • Managed Server
Easy-install Blog Scripts
  • b2evolution
  • pMachine
  • WordPress
  • Nucleus
Easy-install CMS
  • Mambo
  • Joomla
  • Drupal
Easy-install Forums
  • phpBB
Ecommerce
  • Interchange Shopping Cart-
  • SSL
  • Private SSL-
  • Agora Shopping Cart-
  • Ecommerce Scripts
  • osCommerce-
  • POP3
  • Webmail Interface
  • IMAP
  • Anti-Virus
  • Anti-Spam
On-site Site Building
  • SiteBuilder
Photo Gallery
  • Coppermine
Platform
  • Windows
  • Linux
Server Side Scripts
  • PHP
  • CGI
  • ASP
  • SSI
Support
  • Phone Support
  • Ticket-based Support
  • Email Support
  • Available 24/7
Web Statistic
  • Urchin
  • Referrer Logs
  • Raw Log Manager
  • Error Logs
  • AWStats
  • Analog
  • Webalizer

Why Choose: 

  • Dedicated server
  • Free Setup
  • 10 IP Addresses
  • SQL databases
  • Commerce scripts
Recommended by 28 of 35

Save $0.00/ 12 Month Plan Exclusive for WebHostingSearch users

$279.00 /Month
for 12 months
Visit Host

Specs & Features

  • AddonDomains: unlimited
  • Cpu: Dual Xeon 2.4
  • Diskspace: 80000
  • EmailAccounts: unlimited
  • HardDrive: 2 x 80 GiB SATA

See all Specs

Control Panel
  • cPanel
Database
  • PHPMyAdmin
  • MySQL
  • Microsoft SQL
Dedicated Server
  • KVM over IP
  • Root Access / Full Access
  • RAID
  • Managed Server
Easy-install Blog Scripts
  • b2evolution
  • pMachine
  • WordPress
  • Nucleus
Easy-install CMS
  • Mambo
  • Joomla
  • Drupal
Easy-install Forums
  • phpBB
Ecommerce
  • Zen Cart-
  • Interchange Shopping Cart-
  • SSL
  • Private SSL-
  • Shared SSL--
  • CubeCart-
  • Agora Shopping Cart-
  • Ecommerce Scripts
  • osCommerce-
  • POP3
  • Webmail Interface
  • IMAP
  • Anti-Virus
  • Anti-Spam
On-site Site Building
  • SiteBuilder
Photo Gallery
  • Coppermine
Platform
  • Windows
  • Linux
Server Side Scripts
  • PHP
  • CGI
  • SSI
Support
  • Phone Support
  • Ticket-based Support
  • Live Chat Support
  • Email Support
  • Available 24/7
Web Statistic
  • Urchin
  • Referrer Logs
  • Raw Log Manager
  • Error Logs
  • AWStats
  • Analog
  • Webalizer
What Does the Expert say?
kimberly for reviews

Kimberly Dovander

HostGator

Overall, I had a tremendous experience with HostGator, and found them to be just as well suited to large Web enterprises as they are small WordPress blogs. The account creation process was simple. The control panel is powerful and intuitive. And the resources are amazing, especially if you’re a DIYer. I should note that if there is a prevailing complaint about HostGator it’s that they continue to charge credit cards even after the account closes. I experienced no such problems. Of course, I’ve also made it habit of contacting my CC company whenever I close accounts with regular payments. I... Read full expert review of HostGator

We like

  • 45 day Money Back Guarantee
  • 99.9% Uptime Guarantee
  • 24/7 Free Live Chat Support

Important to know

  • They dont have Windows hosting
Visit Host
  • 5 stars:
  • 4 stars:
  • 3 stars:
  • 2 stars:
  • 1 star:

User Reviews

35

  • (24)
  • (4)
  • (1)
  • (3)
  • (2)

Editor Rating

(4)

View Details

User Rating

(4.2)

Recommended by: 28 of 35 users View Details
Write a Great Review and get uptime monitoring for your website

Most Helpful Review

Audrey recommends this hosting provider

Published by: Audrey

5 months ago

I have used several hosting companies since 1998 and have had many colorful experiences. HostGator is the only hosting company I would recommend to friends without any hesitation. Honestly, I have had one or two small issues with the tech. support team but, in the end, both tickets were escalated and resolved in just a few hours. This is also the only host I have ever used that really does... Read Full Review

Gravatar

Audrey

(Beginner)

Hosting Type: Unknown

Profile

Information

Hostgator has become one of the most well-known web hosts by doing something simple yet uncommon in the business: delivering top-rate products, keeping their promises and answering their support calls. And of course, by having a great logo.

Hostgator offers web hosting through three different plans with names that fit the company logo: Hatchling, Baby and Swamp. All these plans include unlimited disk space and bandwidth. For customers with higher demands, there are several packages for reseller hosting and dedicated servers.

Hostgator provides support through email, fax, phone and live chat 24/7. They also guarantee a 99.9% uptime, granting customers a full month's refunds if they fail to keep deliver. Hostgator doesn't bind its customers to long-term contracts; the agreement can be canceled at anytime. If you should choose to leave within the first 45 days, you will receive a full refund with their money-back guarantee.

US

United States

(Texas)

Founded: 2002

Support: 1.866-964-2867

Uptime Monitoring

HostGator Uptime

Uptime monitoring shows if the time of a website is accessible. We monitor a random website hosted at this particular host.

Response Time Monitoring

HostGator Response Time

Response time shows how long it takes for a server to respond. We monitor a random website hosted at this particular host.

The most helpful FAVORABLE review The most helpful CRITICAL review

8Found this review helpful

I have used several hosting companies since 1998 and have had many colorful experiences. HostGator is the only hosting company I would recommend to friends without any hesitation. Honestly, I have had one or two small issues with the tech. support team but, in the end, both tickets were escalated and resolved in just a few hours. This is also the only host I have ever used that really does give their customers 99.9/100% up time. I am extremely happy with this company's service.

Published 5 months ago By: Audrey (Beginner User)

7Found this review helpful

We've been a reseller for years. At least once a year we have a major issue w/hostgator that we have to fight our way through "supervisors" to get fixed. Every time, it is because they have screwed up or their untrained "techs" don't know enough to do things properly.<br />
<br />
Now trying to migrate from their reseller account to a VPS the screw-ups have magnified. They have even sent us a written message saying not to listen to what the phone support people say - yes that's what they wrote.<br />
<br />
That's why we're here. Enough is enough and we need to find a new host.

Published 5 months ago By: Steve Yakoban (Experienced User)

VS

Ratings Filter

  • (24)
  • (4)
  • (1)
  • (3)
  • (2)
  • (25)
  • (3)
  • (7)

Overall User Rating

(4.2)

Recommended by: 28 of 35 users View Details

Number of reviews: 35

Write a Great Review and get uptime monitoring for your website Write Review
  • Sort by:
  • Most recent
  • Most helpful
  • Most favorable
  • Most critical
User Ratings Loader

View Details

Iran doesn't recommend this hosting provider

Published last month

They created another company in Brazil, called Hostgator
Brazil. And YES, it's the same company. They are totally
incompetent. There are problems at Cpanel and they will take
2 days just to start answering your questions.

I do not recommend at all. I was a customer from them for
years. But now I'm moving elsewhere.

Shame on you ! 

Gravatar

Iran

(Beginner)

Hosting solutions: 5 or more

Hosting type: Shared

View Details

Audrey recommends this hosting provider

Published 5 months ago

I have used several hosting companies since 1998 and have had many colorful experiences. HostGator is the only hosting company I would recommend to friends without any hesitation. Honestly, I have had one or two small issues with the tech. support team but, in the end, both tickets were escalated and resolved in just a few hours. This is also the only host I have ever used that really does... Read More

Gravatar

Audrey

(Beginner)

Hosting type: Unknown

View Details

dem recommends this hosting provider

Published 5 months ago

Hi there I am using hostgator for a few years now and I find
this host excellent. Basically my first host was hostgator
and though the Cpanel (which is very powerful) I was just
hitting buttons to see what will do (newbie as you can call
me). Every time that I was messing with my site I used their
chat support which is 24/7 and always helped me without
saying its my fault. What about the... Read More

Gravatar

dem

(Intermediate)

Hosting solutions: 1

Hosting type: Shared

View Details

Steve Yakoban doesn't recommend this hosting provider

Published 5 months ago

We've been a reseller for years. At least once a year we
have a major issue w/hostgator that we have to fight our way
through "supervisors" to get fixed. Every time, it is
because they have screwed up or their untrained "techs"
don't know enough to do things properly.

Now trying to migrate from their reseller account to a VPS
the screw-ups have magnified. They have even sent us a
written message saying not to listen to... Read More

Gravatar

Steve Yakoban

(Experienced)

Hosting solutions: 4

Hosting type: Reseller

View Details

Robvert Talbot doesn't recommend this hosting provider

Published 6 months ago

All is good at hostgator EXCEPT the annoying inode
limitation--they won't do backups for me and threaten to
drop me because I do pictures with 250,000 inodes but only
i9 GB data.
Got to move to another host very soon 

Gravatar

Robvert Talbot

(Experienced)

Hosting solutions: 3

Hosting type: Shared

View Details

Alex doesn't recommend this hosting provider

Published 6 months ago

I have had an awful experience with HostGator in the past year. I have been a customer for over two years and in the last 12-15 months they have been a terrible host.

The service is only somewhat reliable and for an online business it did not fit my needs. There were limited down times but unexpected issues would arise frequently.

I soon began to realize that the Live Chat support will... Read More

Gravatar

Alex

(Beginner)

Hosting type: Unknown

View Details

Jason Lim doesn't recommend this hosting provider

Published 8 months ago

Bad hosting under shared hosting environment. SQL server unable to support a forum that has 10-20 users online at any one time and frequent error on SQL server timing out. I have error log to support this showing Time Out of SQL server few times a week. 

Gravatar

Jason Lim

(Beginner)

Hosting type: Unknown

View Details

deneshia jeffries recommends this hosting provider

Published 8 months ago

hostgator has a very professional customer service relationship. Their 24 hour customer service have helped me build my first website from beginning to end. 

Gravatar

deneshia jeffries

(Beginner)

Hosting solutions: 1

Hosting type: Unknown

View Details

Ellen Lytle doesn't recommend this hosting provider

Published 8 months ago

HostGator's setup wizard requires Mac users to download a desktop utility for running your site off your desktop called "WebDisk". After spending an hour fighting with it, I contacted tech service only to find out that it doesn't work...not at all. They just put it there and let people fight with it. I think this is unprofessional and an hour of my life I can't get back. The tech told... Read More

Gravatar

Ellen Lytle

(Beginner)

Hosting type: Unknown

View Details

Larry recommends this hosting provider

Published 9 months ago

I have been with many hosts over the last 15 years. I have been with Gator for the past 6. They have never given me reason to switch. They are absolutly the most reliable and the support is always quick and to the point. My site has never been down that I know of. 

Gravatar

Larry

(Beginner)

Hosting type: Unknown

View Details

TJ recommends this hosting provider

Published 9 months ago

I've used Hostgator since 2003 and have been on the same server using a reseller account since 2005. Overall excellent support, great server speeds, and very few problems. I played the hosting search game for a long time until I found a host that worked for me, and I haven't had the need to switch in 7 years. While others' experiences may vary, I highly recommend their... Read More

Gravatar

TJ

(Beginner)

Hosting type: Unknown

View Details

Gabriel Fernandez recommends this hosting provider

Published 9 months ago

It's been over 4 years since I started working with a
reputable company, that company is Hostgator.com, this
message is just to thank the deal and good service. After
having been in several hosting companies, have very good
support and very good attention. A whole team of Hostgator
thank you very much. 

Gravatar

Gabriel Fernandez

(Experienced)

Hosting solutions: 3

Hosting type: Reseller

View Details

Tim C recommends this hosting provider

Published 10 months ago

I've tried a few web host providers and Hostgator has so far provided the best support. I've used their chat feature and have found the operators to be very helpful. I've also had two websites transferred across by the hostgator team and they did a great job at quickly doing a very stressful task. 

Gravatar

Tim C

(Experienced)

Hosting solutions: 2

Hosting type: Shared

View Details

Asmatullah Kohistani recommends this hosting provider

Published 10 months ago

I just moved to HostGator and ordered a Dedicated Server I really love it no downtime at all up to now.

The support is very fast and responsive they helped me a lot in configuring my server. 

Gravatar

Asmatullah Kohistani

(Intermediate)

Hosting solutions: 1

Hosting type: Dedicated

View Details

Polar Web Design recommends this hosting provider

Published 10 months ago

Ive had host gator going on 2 years now. I manage all of my domains and some client domains on my hosting configuration. One of the best things about host gator, is the availability of a contact agent who is knowledgeable, helpful, and urgent when an issue arises. Many other hosts have a email support system that takes days to even get a hint at what an issue is..host gator... Read More

Gravatar

Polar Web Design

(Beginner)

Hosting type: Unknown

View Details

Armin recommends this hosting provider

Published 10 months ago

HostGator provides the best features with unlimited disk space, bandwidth and more. I had stayed with them for 3 years but left since their web hosting cost was more than my hosting budget. They provide excellent support which should be number one in the business. 

Gravatar

Armin

(Experienced)

Hosting solutions: 1

Hosting type: Shared

View Details

Jeff recommends this hosting provider

Published 11 months ago

This is one of the best web host for the price i have ever used, good up time the support is the best ever they well move your site from a another host for free, or use the script installer for word press or other scripts. the up time on this host is the best i have ever seen for a shared host, server speed on my downloads top 70mpbs... Read More

Gravatar

Jeff

(Experienced)

Hosting solutions: 5 or more

Hosting type: Shared

View Details

CGH recommends this hosting provider

Published 11 months ago

I have been a hostgator customer for over a year. Up until recently the downtime was almost non-existent. The tech support was great and those minor issues that I did have were dealt with courteously.\r\n\r\nThe ticket and e-mail support systems are very responsive and most of the issues were related to stuff that I (a non-geek) did with my wordpress site. They still helped to fix it.When... Read More

Gravatar

CGH

(Beginner)

Hosting solutions: 2

Hosting type: Shared

View Details

Chris recommends this hosting provider

Published 12 months ago

I\'d recommend it to a friend wanting to site a site or switch from another. Let's get to the pro's. Live support. It\'s nice having the IM to live support 24 x 7. Running the \"Baby Gator\" plan. Love that there\'s unlimited SQL databases each unlimited in size. I\'m running a vBulletin installation with 2000 members so far and haven\'t had any downtime or any technical issues arise. Cpanel is... Read More

Gravatar

Chris

(Experienced)

Hosting solutions: 5 or more

Hosting type: Shared

View Details

James Messick recommends this hosting provider

Published 12 months ago

HostGator has been excellent. The only problems I've ever had were my own fault and every time I've had to contact customer support they response has been timely and accurate, and they've been able to solve some pretty unusual problems having to do with my particular WordPress installation and incorrect settings. I use a lot of different plugins and have themes. I also have a number of websites and the... Read More

Gravatar

James Messick

(Beginner)

Hosting solutions: 3

Hosting type: Shared

View Details

Esteban Abete recommends this hosting provider

Published 2 years ago

It took a long time for research to decide my hosting
Provider. I decided to choose Hostgator based on the reviews
and recomendations that ihave found throught the internet
and today, 2 years later i can say that i took the rigth
option. The service is stable, i´ve never had any issue
with network and or servers. I can offer my the service
without any restrictions because i know it works.
Also one of the best things... Read More

Gravatar

Esteban Abete

(Intermediate)

Hosting solutions: 1

Hosting type: Reseller

View Details

Gabriel Fernandez recommends this hosting provider

Published 4 years ago

One hundred percent of efficiency and helpfulness three years I'm with them and have never had a complaint, I am thankful to be a customer of this company 

Gravatar

Gabriel Fernandez

(Beginner)

Hosting type: Unknown

View Details

Nicolas Raven recommends this hosting provider

Published 4 years ago

Yes, Host Gator is great and very stable

BUT.. very important, they won't even mention on their "plan comparition chart" the limit of processes you can run in background, which in the Baby plan is 20.

Let me give you an example, if you have 1 domain, and 20 email accounts using IMAP (blackberry, iphone, etc) it doesn't matter if you are using as little as 100MB of space, you will not... Read More

Gravatar

Nicolas Raven

(Beginner)

Hosting type: Unknown

View Details

Kazi Hassan Robin recommends this hosting provider

Published 4 years ago

So far I am satisfied with their service. My site splendorhost.com is running without any problem since I have hosted on a gator server. 

Gravatar

Kazi Hassan Robin

(Beginner)

Hosting type: Unknown

View Details

TJ Tunnell recommends this hosting provider

Published 4 years ago

This host has very extensive support. They have live chat and they will respond to support tickets in 15 minutes at 3 AM! Never had any trouble with my site being down either. They seem to have a decent knowledge about their systems as well. 

Gravatar

TJ Tunnell

(Beginner)

Hosting type: Unknown

View Details

Dan recommends this hosting provider

Published 4 years ago

HostGator has been great so far (3 months). Very easy to set up, zero downtime, great value 

Gravatar

Dan

(Beginner)

Hosting type: Unknown

View Details

Ognyan Georgiev recommends this hosting provider

Published 4 years ago

I'm with Host Gator for almost a year now. I was attracted by the fame of their support, and by their honest policy to customers. I can tell by now, that I am not disappointed, and everything said about their excellent technical support is true.
I recommend Host Gator as a reliable hosting provider. 

Gravatar

Ognyan Georgiev

(Beginner)

Hosting type: Unknown

View Details

Shelley Northrup recommends this hosting provider

Published 4 years ago

I highly recommend this hosting company. Tech support is great with the live chat they provide. Great value. 

Gravatar

Shelley Northrup

(Beginner)

Hosting type: Unknown

View Details

Michael Gustafson recommends this hosting provider

Published 4 years ago

I have 2 hosting accounts and a dedicated server with this provider. I have been using their services for about 4 years now and I can tell you they are best I have ever dealt with. Their support is easy to access, they are quick to respond to my needs and down time is virtually never happens, You can depend on and I highly recommend HostGator. 

Gravatar

Michael Gustafson

(Beginner)

Hosting type: Unknown

View Details

Shawn Gossman recommends this hosting provider

Published 4 years ago

HostGator is an okay webhost and I would recommend it. The cPanel is somewhat easy to use and many folks like it more. The only complaints I have is the domain costs which are pretty high. 

Gravatar

Shawn Gossman

(Beginner)

Hosting type: Unknown

View Details

Jim B Garvey recommends this hosting provider

Published 4 years ago

Good hosting provider, quick online support. 

Gravatar

Jim B Garvey

(Beginner)

Hosting type: Unknown

View Details

Matthew Inkster recommends this hosting provider

Published 4 years ago

Great experience so far! 

Gravatar

Matthew Inkster

(Beginner)

Hosting type: Unknown

View Details

Patrick recommends this hosting provider

Published 4 years ago

So, what can I say about Hostgator? Well I can begin with mentioning that they've hosted my site for about a year now and I have no complaints. Everything has been working exactly as it should and their support-team is friendly, knowledgeable and helpful. I've personally never experienced any downtime such as the one "Lovie Hobbs" describes… 

Gravatar

Patrick

(Beginner)

Hosting type: Unknown

View Details

Randall recommends this hosting provider

Published 4 years ago

I have a personal website hosted with hostgator for almost a month. I'm very impressed by their super fast servers. My site hasn't experienced any downtime since I've been with them.

If you have a problem. They have 24/7 live chat, toll free phone support, a ticket system, and a very user friendly forum. I highly recommend Hostgator. 

Gravatar

Randall

(Beginner)

Hosting type: Unknown

View Details

Lovie Hobbs doesn't recommend this hosting provider

Published 4 years ago

I just recommended them to a customer for having high ratings and excellent service. The site has been down for the entire day !!!

not good ! 

Gravatar

Lovie Hobbs

(Beginner)

Hosting type: Unknown

What Does the Expert Say?

HostGator

Founded in 2002, HostGator did not take long to establish a significant presence in the industry, and now, less than a decade later, they already host in excess of 5 million domains. That’s a tremendous amount of success in such a short period, so they’re obviously doing something right. And with the introduction of their all-new “hatchling plan,” which costs as little as $3.96 per month, I knew it was time for me to move beyond mere curiosity. In order to give them a thorough assessment, I test-drove their hatchling plan for an entire month, which cost me $7.16, the month-by-month rate.



Value for Money

HostGator’s basic plan costs you as much as $7.16 per month or as little as $3.96 per month, which requires a 36-month commitment ($142.56). You can also commit to 2 years at $4.76/month ($114.24) or 1 year at $5.56/month ($66.72). HostGator also offers a 45-day contract-free grace period. Technically, I could have paid just $3.96 for the trial period, but I generally avoid the hassle when a webhost offers a month-by-month pay schedule—saving $3.20 simply isn’t worth the extra processing.

The hatchling plan, whether you pay $3.96 or $7.16 or somewhere in between, includes unlimited disk space, unlimited bandwidth, a shared SSL certificate, site builder, instant back up, a 99.9% uptime guarantee and support for up to one domain. The hatchling plan doesn’t include a free domain, but you can buy that directly through HostGator during the signup process. At no point does HostGator require a contract, and they allow you to upgrade from the hatchling plan to the “baby plan” or “business plan” seamlessly and at any point. All you have to do is pay the difference.

Performance & Reliability

If you choose to opt out at any point during the first 45 days, HostGator refunds 100% of your money. After 45 days, they prorate it, and refund the difference. In addition, if you pay $7.16 for the first month and then decide to upgrade to a longer term, HostGator accounts for the difference, which is a nice touch. HostGator also guarantees 99.9% uptime, and they’ll refund a prorated amount anytime they fall below that mark. They have on occasion had to pay out. It doesn’t happen often, and the last time was in early 2009, but it’s comforting to know they stand by the guarantee. Overall, however, they do very well, and have maintained a 99.906% uptime since late 2005.


Support

Of all the webhosts I’ve reviewed, few interact with their clients as well as HostGator does. A big reason for this is that HostGator embraces social networking. They’re active on their Facebook page as well as their Twitter account, where they post status updates and even respond to client questions that have broad appeal. For more personal support, they provide 24/7 access via live chat, email and telephone. They also have a support ticket system available through their support portal. The portal also gives you access to community forums, video tutorials, a wide range of articles and a sophisticated search mechanism that lets you query the knowledgebase.

In order to test the support firsthand, I spoke to a help agent using the live chat system to ask them a series of questions. After requesting the chat, I didn’t have to wait long to start speaking to the agent. I played up the role of the newbie, and threw a series of softball questions out there, which the agent handled deftly. Then I started to ask complex questions, such as one that dealt with installing a module for one of the supported technologies. The agent answered the question quickly by pointing me to a well-detailed tutorial on the very subject. That works well for me, but this is the reason some call chat support too impersonal.

• Phone
• Fax
• Email
• Snail Mail
• Live Chat
• Support Ticket System
• Knowledgebase, Forums, Facebook and Twitter

As you can see you'll have a lot of different options if you need to get in contact with the support team


Ease of Use

With HostGator you’ll get to work in the well know cPanel. If you’ve used this control before you’ll recognize everything and if you haven’t… You’ll still find everything. Overall I think that HostGator is user friendly and you should have no problem managing your site.


We Like

• Their approach to social networking, which often answered questions before I had them.
• Their approach to community, which put me in productive contact with other HostGator clients.
• That the sales team seemed genuinely interested in earning a loyal long-term client.


Important to Know

• Phone support is very limited, and they’ll often try to redirect you to another form of support.

Summary

Overall, I had a tremendous experience with HostGator, and found them to be just as well suited to large Web enterprises as they are small WordPress blogs. The account creation process was simple. The control panel is powerful and intuitive. And the resources are amazing, especially if you’re a DIYer. I should note that if there is a prevailing complaint about HostGator it’s that they continue to charge credit cards even after the account closes. I experienced no such problems. Of course, I’ve also made it habit of contacting my CC company whenever I close accounts with regular payments. I think that all webmasters should employ that strategy.
kimberly for reviews

Name: Kimberly Dovander

Years of Experience: 7

Located in:San Francisco

Ask about this host

Visit host
Reliability
(5)
Support - Knowledge
(4)
Support - Speed
(4)
Interface
(4)
Overall Rating
(4)