eHost has recently relaunched under the direction of hosting giant Endurance. They have really become the most modern and forward thinking hosting company out there. We have been trying out there hosting set up now for about 4 or 5 months and while they have always been a top hosting provider their new set up has blown us away. For those looking for shared hosting it’s hard to find a better alternative than eHost. Both the hosting set ups and the Cpanel are optimised for Mobile, which is growing in importance so they are a step ahead of some other hosts here.
There was quite some hype around the new eHost and to be fair it was warranted. And when we reached out to some of their customers to get other customer reviews again we were very pleased it was not just us who had encountered such a top class host as the users feedback on ehost was top graded.
Value for Money
eHost starting price for a shared hosting package is for sure value for money, set at $2.99 per month for WebHostingSearch visitors it stands as one of the cheapest options out there, but don’t let the price tag make you think it’s not a package that doesn’t offer much. In terms of value what they are now offering rivals plans set at double or triple that price.
They have all the standard features you can expect form a good web host like eHost – such as Unlimited Domains and MySQL database, and Unmetered approach to both storage space and Bandwidth (unmetered essentially means that there are no set limits as eHost believe that 99.95% of their clients will have more than enough space/bandwidth in a shared hosting environment so therefore there are no set limits – within what is expected of a shared hosting plan – of course if you a running a very very large website where shared hosting is not suitable you will be contacted by their great customer support team to advise you on what the best options are).
Going back to the tropic of Ehost value for money one thing we really liked about their set up was that its really focused on getting the websites up and running in all aspects and their giveaways really give it extra value. These include a free domain for the life of the plan. Free email and marketing tools. The design suite which would probably cost you around $100 is free and features a great drag and drop site builder (the site builder itself is really very good when we tested it), 1,000s of templates for you to utilize, Blog and Photo Gallery tools, online store set up through Cpanel. Included for free to give even more value is a “marketing suite” (valued at 300usd) which you get $100 ad spend credits on both Google and Yahoo/Bing networks, as well as free yellow page listings, site analytic software to name just a few options. Now most Hosts will charge you add-ons and excesses for this kind of treatment, which really shines a light on what eHost are trying to provide in terms of value for their customers.
eHost also have a 45 day money back guarantee which is always good to see form a host so you are not locked in to a plan you don’t like or doesn’t work for you.
As you can tell form our enthusiasm we are really excited about eHost in terms of what they offer in value and especially for those just starting out the value set up is exactly what the hosting customers are looking for.
Performance & Reliability
Of course, none of the added value features matter much if they don’t perform well in both general server performance and reliability. At WebHostingSearch we have been looking through eHost stats in this regard and they perform exceptionally well and have a current uptime of 99.994%. They have a 24x7 network monitoring set up with higher performing load balanced servers than we have seen from other hosts in the last couple of years. eHost have invested a lot into their technology and it makes a difference! In their T & C’s they back this up with an uptime guarantee of 99.9% where you would receive a month’s credit if they find you have a legitimate claim (this doesn’t as in all cases with host cover planned maintenance, but this is rarely a both to most sites and you are normally told in advance if anything would affect you.
Support is one of the most essential parts of the hosting package and is also one we test most rigorously here at webhostingsearch.com. eHosts new set up scored very well in this aspect.
You could break down their support options into two main areas; Online Help and The Customer Support Centre.
Online Help -I can say with confidence that some hosting companies online help centre suck, either they are badly built, lacking in clear explanations or guides and often only cover the most basic FAQ’s. eHost have outdone themselves here and set a standard that others should really follow. They have what can be described as an exhaustive help and tutorial area that will cover the majority of queries, they are not written in jargon for the new user and it is set up in a way that makes sense and is easy to navigate.
Customer Support Centre - As with all good hosting companies they provide 24/7 help / support through Phone, Email and Live Chat. They also guarantee that calls will be answered with in two minutes, which is a plus point for me as with several of the hosts I have used (who shall go unnamed) I have had to wait so long in ques sometimes I start to go grey. I found their support staff both professional and knowledgeable and they had no issues quickly determining solution to the problems I posed, even the more difficult ones they handled well so they must have some good training.
Ease of use
Both for the new user and the expert perspectives I found the Cpanel set up very good. Easy and clear layouts and set up, with everything you want easy to find and use. As we touched on before its also optimised for mobile which makes such a huge difference in this day and age and this is a feature and design they should be very proud of.
Add on Values; great price for what you get in terms of extras – the site builder, site templates, domain for life and other design suite and marketing features really made it a stand out hosting package.
Mobile optimization; as the web moves more and more towards mobile it’s so important to have a hosting set up optimised for mobile, both on the servers side as well as the design package and cPanel set up so this is another big win for us about eHost’s hosting offer.
Online Support and Tutorials; as we mentioned this is one of the best libraries of online help I have seen from a host.
Important to know
45 day Full money back guarantee, if you cancel after this period the refund is based on pro-rata monthly and no partial months shall be covered. This is standard practice for hosts but we just wanted the info to be transparent here. If you do cancel there is also a $15 domain fee if you want to keep that domain.
If you select a 1 year only term of contract also the price increases to $9.98 / month and if you select monthly then it up to $13.98/ month, again this is pretty standard across the hosting industry and the reason its worth looking into making sure there is a money back guarantee such as eHost provide so as you are not stuck with them if they do not provide a good service, after the money back term you are usually aware or not if the host is for you.
eHost is highly recommended by us. eHost provide an
exceptional shared hosting option that offers great value
and performance for both new and experienced users. They
tick all the boxes great value offered, support - both
customer and online are top notch uptime and reliability
matches or beats most other hosts. Optimised for mobile and
ease of use are great. In terms of value and power you get
there is not much more you could ask for.