eHost Reviews by Experts and Users

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eHost is highly recommended by us. eHost provide an exceptional shared hosting option that offers great value and performance for both new and experienced users. They tick all the boxes great value offered, support - both customer and online are top notch uptime and... Read full expert review of eHost

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  • Great Website Builder
  • Mobile Optimized
  • Free Domain for Life
  • Top Ranked Uptime Stats
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User Reviews

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Expert Rating

(4.5)

Users Rating

(4.2)

Recommended By: 12 of 14 users
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12people found this helpful

The drag and drop site builder is excellent! had used other so called site builders provided by hosts for free and they suck, ehosts however is up to scratch with standalone site builders so well... Read all reviews for eHost

Reviewed by: Sam Burton (Beginner)

4people found this helpful

ehost have been fine, not the best host not the worse either. they have a lot of cool featuers for the newbs but for those looking for more full control over things they were a...Read all reviews for eHost

Reviewed by: Matty Dawson (Beginner)

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eHost have been online since 1996 providing a very good service throughout their operations. Recently they have really upped their game considerably and now in 2015 have become a front runner in web hosting’s’ future. Focusing on shared hosting environment eHost have relaunched with an emphasis on the future i.e. on mobile optimization of their hosting package as well as bringing exceptional value to their customers with many additional features not usually found in shared hosting offers.

Their base hosting now comes with a top quality site builder which puts many of its rivals to shame with thousands of templates for the user to pick from. Ease of use and compatibility with mobile has been the emphasized in their design and product, and they have succeeded.

The powerful cPanel, the uptime guarantee, reliability and server power really back up all the claims they make and are sure to become a powerhouse of hosting within the coming years.

With their focus on value, we were delighted to see just how much they offer for the price as we can only think of two other hosts who are offering this much to the user at this price range.  

While eHosts’ support has always been at a good level they have again improved this area to be amongst industry leaders in phone/email and chat. And their online help/support section as well as the tutorials shows others how to build a useful knowledge base for their consumers. This was recently recognised thought a consumer industry ranking award for support.

Read through our expert and user reviews of eHost below to see what others have said about ehost.com hosting package.

US

United States

(Texas)

Founded: 1996

Support: 1-(281)-709-4944

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What Does the Expert Say About eHost?

eHost

eHost has recently relaunched under the direction of hosting giant Endurance. They have really become the most modern and forward thinking hosting company out there. We have been trying out there hosting set up now for about 4 or 5 months and while they have always been a top hosting provider their new set up has blown us away. For those looking for shared hosting it’s hard to find a better alternative than eHost. Both the hosting set ups and the Cpanel are optimised for Mobile, which is growing in importance so they are a step ahead of some other hosts here.

There was quite some hype around the new eHost and to be fair it was warranted. And when we reached out to some of their customers to get other customer reviews again we were very pleased it was not just us who had encountered such a top class host as the users feedback on ehost was top graded.


Value for Money

eHost starting price for a shared hosting package is for sure value for money, set at $2.99 per month for WebHostingSearch visitors it stands as one of the cheapest options out there, but don’t let the price tag make you think it’s not a package that doesn’t offer much. In terms of value what they are now offering rivals plans set at double or triple that price.

They have all the standard features you can expect form a good web host like eHost – such as Unlimited Domains and MySQL database, and Unmetered approach to both storage space and Bandwidth (unmetered essentially means that there are no set limits as eHost believe that 99.95% of their clients will have more than enough space/bandwidth in a shared hosting environment so therefore there are no set limits – within what is expected of a shared hosting plan – of course if you a running a very very large website where shared hosting is not suitable you will be contacted by their great customer support team to advise you on what the best options are).

Going back to the tropic of Ehost value for money one thing we really liked about their set up was that its really focused on getting the websites up and running in all aspects and their giveaways really give it extra value. These include a free domain for the life of the plan. Free email and marketing tools. The design suite which would probably cost you around $100 is free and features a great drag and drop site builder (the site builder itself is really very good when we tested it), 1,000s of templates for you to utilize, Blog and Photo Gallery tools, online store set up through Cpanel.  Included for free to give even more value is a “marketing suite”  (valued at 300usd) which you get $100 ad spend credits on both Google and Yahoo/Bing networks, as well as free yellow page listings, site analytic software to name just a few options. Now most Hosts will charge you add-ons and excesses for this kind of treatment, which really shines a light on what eHost are trying to provide in terms of value for their customers.

eHost also have a 45 day money back guarantee which is always good to see form a host so you are not locked in to a plan you don’t like or doesn’t work for you.

As you can tell form our enthusiasm we are really excited about eHost in terms of what they offer in value and especially for those just starting out the value set up is exactly what the hosting customers are looking for.

Performance & Reliability

Of course, none of the added value features matter much if they don’t perform well in both general server performance and reliability. At WebHostingSearch we have been looking through eHost stats in this regard and they perform exceptionally well and have a current uptime of 99.994%. They have a 24x7 network monitoring set up with higher performing load balanced servers than we have seen from other hosts in the last couple of years. eHost have invested a lot into their technology and it makes a difference! In their T & C’s they back this up with an uptime guarantee of 99.9% where you would receive a month’s credit if they find you have a legitimate claim (this doesn’t as in all cases with host cover planned maintenance, but this is rarely a both to most sites and you are normally told in advance if anything would affect you.


Support

Support is one of the most essential parts of the hosting package and is also one we test most rigorously here at webhostingsearch.com. eHosts new set up scored very well in this aspect.

You could break down their support options into two main areas; Online Help and The Customer Support Centre.

Online Help -I can say with confidence that some hosting companies online help centre suck, either they are badly built, lacking in clear explanations or guides and often only cover the most basic FAQ’s. eHost have outdone themselves here and set a standard that others should really follow.  They have what can be described as an exhaustive help and tutorial area that will cover the majority of queries, they are not written in jargon for the new user and it is set up in a way that makes sense and is easy to navigate.

Customer Support Centre - As with all good hosting companies they provide 24/7 help / support through Phone, Email and Live Chat. They also guarantee that calls will be answered with in two minutes, which is a plus point for me as with several of the hosts I have used (who shall go unnamed) I have had to wait so long in ques sometimes I start to go grey. I found their support staff both professional and knowledgeable and they had no issues quickly determining solution to the problems I posed, even the more difficult ones they handled well so they must have some good training.


Ease of use

Both for the new user and the expert perspectives I found the Cpanel set up very good. Easy and clear layouts and set up, with everything you want easy to find and use.  As we touched on before its also optimised for mobile which makes such a huge difference in this day and age and this is a feature and design they should be very proud of.


We like

Add on Values; great price for what you get in terms of extras – the site builder, site templates, domain for life and other design suite and marketing features really made it a stand out hosting package.

Mobile optimization; as the web moves more and more towards mobile it’s so important to have a hosting set up optimised for mobile, both on the servers side as well as the design package and cPanel set up so this is another big win for us about eHost’s hosting offer.

Online Support and Tutorials; as we mentioned this is one of the best libraries of online help I have seen from a host.


Important to know

45 day Full money back guarantee, if you cancel after this period the refund is based on pro-rata monthly and no partial months shall be covered. This is standard practice for hosts but we just wanted the info to be transparent here. If you do cancel there is also a $15 domain fee if you want to keep that domain.

If you select a 1 year only term of contract also the price increases to $9.98 / month and if you select monthly then it up to $13.98/ month, again this is pretty standard across the hosting industry and the reason its worth looking into making sure there is a money back guarantee such as eHost provide so as you are not stuck with them if they do not provide a good service, after the money back term you are usually aware or not if the host is for you.

Summary

eHost is highly recommended by us. eHost provide an exceptional shared hosting option that offers great value and performance for both new and experienced users. They tick all the boxes great value offered, support - both customer and online are top notch uptime and reliability matches or beats most other hosts. Optimised for mobile and ease of use are great. In terms of value and power you get there is not much more you could ask for.

eHost

Name: Kimberly Dovander

Experience: 15

Located:San Francisco

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eHost User Reviews

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Overall Rating

(4.2)

Recommended By: 12 of 14 users

Number of reviews: 14

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dasiy recommends eHost

cheap, set up in 15mins. i recommend to all. easy to do 

dasiy Gravatar

(Beginner)

Hosting Solutions: 1

Hosting Type: Shared

Frank recommends eHost

Ehost are the best there is! I've been running my site for
10 years and changed at the end of my term to save money.
However not this time. I used to use the support as a very
last result as normally the wet behind the ears "tech guru"
would normally have no idea what I talking about, then when
they did get it, they tell me how much it will cost to fix
it.

I had a problem with my page speed. I looked online and in
the end I went to chat support biting my lips and
transferred to a "specialist" who had said there was a error
with my databases that could have happened when word press
was... Read more

Frank Gravatar

(Intermediate)

Hosting Solutions: 4

Hosting Type: Shared

P recommends eHost

Chat support is fairly quick but rapidly ceases to be
useful. Their knowledge is minimal.Escalating to a support
ticket seems to be a fob off since I have never gained a
useful answer this way. I have found that certain terms are
swapped around so I actually can do what I want, but their
doculented help, or support staff don't know. e.g. I have
been advised to select Domains-Park a domain and referred to
cpanel help but their version of cpanel does not have that
option. They asked me to give them a list of all the domains
I needed parking since it was a sysadmin function and they
redirected backwards rendering 10 websites inaccessible for
nearly 24 hours. Eventually I... Read more

P Gravatar

(Intermediate)

Hosting Solutions: 3

Hosting Type: Shared

Jamie Huwe Williams recommends eHost

cPanel is excellent, easy to use and navigate. WordPress
install also quick and efficient. Had no issue what so ever
with uptime or bandwidth. Support also been very good and
quick to respond. Just passed the 45 money back guarantee
and have been happy from day one. For the new user also the
online help section is very useful and overall the marketing
suite they have is much better than those on offer
elsewhere.
Also there are plenty of ad-ons for the more experienced or
developed sites and good prices. 

Jamie Huwe Williams Gravatar

(Intermediate)

Hosting Solutions: 4

Hosting Type: Shared

Sam Burton recommends eHost

The drag and drop site builder is excellent! had used other so called site builders provided by hosts for free and they suck, ehosts however is up to scratch with standalone site builders so well done to them. Support has overall been good (they were a bit slow to address an issue with upload limits but they fixed it and were apologetic and helpful so no real complaints). nice to get some free ad credits as well for both Bing/yahoo and google as often Bing gets ignored. Mobile optimized and CPanel are top notch. Very happy with my switch to eHosts. 

Sam Burton Gravatar

(Beginner)

Hosting Solutions: 5 or more

Hosting Type: Shared

Stefan Jonsson recommends eHost

Good set up for ecommerce sites, the cPanel is excellent and choice of shopping karts is varied and very easy to set up. WordPress install and all the basic features you would expect are better than most hosts at this price point- The PayPal integration is also much easier and better to set up than on my previous host (SiteGround). My sites have a resaonable amount of traffic so was impressed that the unmetered storage and bandwidth as from what I can tell I’m not near having issues with it, again unlike my old host who kept telling me there was too much traffic to the site and I needed... Read more

Stefan Jonsson Gravatar

(Intermediate)

Hosting Solutions: 3

Hosting Type: Shared

Jimmy_Nero recommends eHost

very happy with ehost. just gave them a trila for a few personal ecommerce sites i run and was very taken to them. I run a small web deisgn company as well in north cali and wil start using these guys for my client sites as well. cpanel and mobile set up are second to none.
only negative is they dont allow reseller hsoting on their shared set ups. other than that top class 

Jimmy_Nero Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: Shared

George Rosseter recommends eHost

very good for the new starter, the website builder really helped me along and found it very easy to use overall. free domain and adwords spend credits are a very nice plus too 

George Rosseter Gravatar

(Beginner)

Hosting Solutions: 1

Hosting Type: Shared

Ricky Lamberth does not recommend eHost

had a few problems with my file storage as apprently "Shared hosting space may not be used for storage (whether of media, emails, or other data), including, as offsite storage of electronic files, email or FTP hosts.", but was informed quickly by customer support that what i was doing was not according to theri T&C's I wasnt particulary impressed to be honest as they should have made this a bit clearer when I signed up. however they were good on their money back policy and were quick wiht it to. 

Ricky Lamberth Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: Shared

Art_Crowson recommends eHost

cPanel is exceptionally good as is the new drag and drop function, very imrepssive customer support as well. Didnt want to switch hosting, but had a shambles over with hostmetro and decided to swtich, very happy wiht eHost they helped a lot wiht the site moves whihc made my life much easier and for the price I am very pleased! 

Art_Crowson Gravatar

(Intermediate)

Hosting Solutions: 3

Hosting Type: Shared

Paul Jacobs recommends eHost

Decent all round host, if you lookign for shared set up whould recomend ehost. support is good, like the drag and drop site builder and the templates they offer are actually good, not like other hosts who give you any old cr**p! have hosted with them for a while now and uptime gurantee has not been needed as no issues what so ever there. I have lots of small sites hosted on one of their shared plans and have no problems wiht bandwidth. overall very good. 

Paul Jacobs Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: Unknown

Alan Wright recommends eHost

Great hosting company, honeslty compared to some of the other clowns out there i have used over the years these guys actaully do what they say. had a few problems with the set up and the support team actually knew what to do to fix it rather than pass me around the office to others people who did not know. saw another comment on here as well about how good the interface and cPanel was and they are right.
the easy install on wordpress works well, adwords and bing credits are a nice bonus if your new to it. was a bit taken aback at the price difference between... Read more

Alan Wright  Gravatar

(Experienced)

Hosting Solutions: 5 or more

Hosting Type: Unknown

Julie recommends eHost

I hosted my wedding website with ehost and they have been really good, I am new to all of this so was really gratefull to thiersupport team. who helped me from getting the right domain to installing wordpress and using the basics of the sitebuilder.
I was really happy as well that i could get all my phots into a gallery to share with my family, really loved the help i got from them! 

Julie Gravatar

(Beginner)

Hosting Solutions: 1

Hosting Type: Shared

Matty Dawson does not recommend eHost

ehost have been fine, not the best host not the worse either. they have a lot of cool featuers for the newbs but for those looking for more full control over things they were a bit limited in my opinion. just as good uptime as other hosts but think i was lookign for a more powerful solution so ended up wiht VPS set up. 

Matty Dawson Gravatar

(Beginner)

Hosting Solutions: 0

Hosting Type: Shared