Bluehost Review

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Recommended by 10 of 20

Save $108/ 36 Month Plan Exclusive for WebHostingSearch users

$3.95 /Month
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Specs & Features

  • AddonDomains: unlimited
  • Diskspace: unlimited
  • EmailAccounts: 2500
  • MonthlyTransfer: unlimited
  • SubDomain: unlimited

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Control Panel
  • cPanel
Database
  • PHPMyAdmin
  • MySQL
  • PostgreSQL
Dedicated Server
  • KVM over IP
  • Dedicated IPs
  • Shell Access
Domain
  • Free Domain
  • Private Domain Registration
Easy-install Blog Scripts
  • b2evolution
  • WordPress
Easy-install CMS
  • Mambo
  • Drupal
Ecommerce
  • Zen Cart-
  • SSL
  • CubeCart-
  • Agora Shopping Cart-
  • Ecommerce Scripts
  • osCommerce-
  • Shopsite-
  • POP3
  • Webmail Interface
  • IMAP
  • Email Forwarders
  • Auto Responders
  • Anti-Spam
On-site Site Building
  • FrontPage Extensions
  • SiteBuilder
Photo Gallery
  • Coppermine
Platform
  • Linux
Server Side Scripts
  • PHP
  • Ruby on Rails
Support
  • Phone Support
  • Ticket-based Support
  • Email Support
  • Available 24 hours
Web Statistic
  • AWStats
  • Analog

Why Choose: 

  • Professional Hosting
  • Free Setup
  • Hosting Over 1 Million Domains
  • SQL databases
  • Guaranteed Lowest Price!
Recommended by 10 of 20

12 Month Plan Exclusive for WebHostingSearch users

$4.95 /Month
for 12 months
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Specs & Features

  • AddonDomains: unlimited
  • Diskspace: unlimited
  • EmailAccounts: 2500
  • MonthlyTransfer: unlimited
  • SubDomain: unlimited

See all Specs

Control Panel
  • cPanel
Database
  • PHPMyAdmin
  • MySQL
  • PostgreSQL
Dedicated Server
  • KVM over IP
  • Dedicated IPs
  • Shell Access
Domain
  • Free Domain
  • Private Domain Registration
Easy-install Blog Scripts
  • b2evolution
  • WordPress
Easy-install CMS
  • Mambo
  • Drupal
Ecommerce
  • Zen Cart-
  • SSL
  • CubeCart-
  • Agora Shopping Cart-
  • Ecommerce Scripts
  • osCommerce-
  • Shopsite-
  • POP3
  • Webmail Interface
  • IMAP
  • Email Forwarders
  • Auto Responders
  • Anti-Spam
On-site Site Building
  • FrontPage Extensions
  • SiteBuilder
Photo Gallery
  • Coppermine
Platform
  • Linux
Server Side Scripts
  • PHP
  • Ruby on Rails
Support
  • Phone Support
  • Ticket-based Support
  • Email Support
  • Available
  • Available 24/7
  • Av
Web Statistic
  • AWStats
  • Analog

Why Choose: 

  • 100GB disk space
  • 15Mbps bandwidth
  • Unlimited accounts
Recommended by 10 of 20

1 Month Plan Exclusive for WebHostingSearch users

$19.95 /Month
for 1 months
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Specs & Features

  • AddonDomains: unlimited
  • Cpu: 25
  • Diskspace: unlimited
  • EmailAccounts: unlimited

See all Specs

Control Panel
  • cPanel
Database
  • MySQL
  • Microsoft SQL
Domain
  • Free Domain
Easy-install Blog Scripts
  • TypePad
  • WordPress
Easy-install CMS
  • Mambo
  • Joomla
  • Drupal
Easy-install Forums
  • phpBB
  • Full Management
Ecommerce
  • PayPal
  • Private SSL-
  • Shared SSL--
  • Ecommerce Scripts
  • osCommerce-
  • POP3
  • Exchange
  • ActiveSync
  • SMTP-authentication
  • Secure SMTP
  • IMAP
  • Email Forwarders
  • Auto Responders
  • Anti-Virus
  • Anti-Spam
On-site Site Building
  • FrontPage Extensions
  • RVSiteBuilder
  • Site Build It!
  • SiteBuilder
Platform
  • Linux
  • Unix
Support
  • Offsite Backup
  • Phone Support
  • Ticket-based Support
  • Web Application Firewall
  • Live Chat Support
  • Full System Security Lockdowm
  • Email Support
  • Available 24/7
Web Statistic
  • Referrer Logs
  • AWStats
What Does the Expert say?
kimberly for reviews2

Kimberly Dovander

Bluehost

Bluehost is one of the most impressive webhosts that I’ve reviewed in quite some time, and it is perfect for the individual or small site and even the business website that won’t ever require a dedicated server and IP and some of the other features in their Pro package. In the support section, I gushed a bit about Bluehost’s refreshing approaching to customer service and support. Every time I’ve talked to them, they’ve continued to be direct and honest with me, and that has won me over. I plan to continue being a Bluehost client for the... Read full expert review of Bluehost

We like

  • 30 day Money Back Guarantee
  • SimpleScripts Installer for over 30 popular script
  • 24/7 Free Live Chat Support - US BASED

Important to know

  • They only have one plan
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User Reviews

20

  • (7)
  • (3)
  • (4)
  • (3)
  • (1)

Editor Rating

(5)

View Details

User Rating

(3.6)

Recommended by: 10 of 20 users View Details
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Most Helpful Review

Clay recommends this hosting provider

Published by: Clay

4 months ago

I think a lot of these people who complain are doing something shady, impossible to please or just don't understand how a business is run. I host about 30 domain with them and have been a happy customer for years. I've used their tech support extensively and they are in fact knowledgeable. Wait times for phone support is about what you'd expect - in the five minute range on a... Read Full Review

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Clay

(Beginner)

Hosting Type: Unknown

Profile

Information

Bluehost keeps it simple. They only provide shared web hosting, and only offer one plan. But that plan beats most, if not all, competition.

The company has been a part of the web hosting business since 1996, and is currently hosting over 630,000 domains, certain signs of stability and reliability in the web hosting business. Their plan costs $6.95, but while the price is small, it includes unlimited storage and data transfer! With this plan, you get enough space to run a profitable eCommerce business, while being at the price of a small private web site.

The plan supports most scripts, and is a good choice if you're planning to start a company blog, as several blog tools are included. They also throw in several eCommerce features in the deal, such as carts and different forms of encryption, and if you're setting the site up yourself, there's a drag and drop site builder, which is very convenient.

For promoting your website Bluehost helps you out to rank high in the search engine results with their keyword analysis and position reports. When you've figured out your domain name, it can be registered for free, also you get an unlimited numbers of add-on domains as well as subdomains.

Regarding support, Bluehost has round the clock service on a toll-free number and can also be reached through email. From what we've seen, their help desk is very attentive and competent. The company operates out of Orem, Utah.

US

United States

(Utah)

Founded: 1996

Support: 1.888.401.4678

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The most helpful FAVORABLE review The most helpful CRITICAL review

13Found this review helpful

I think a lot of these people who complain are doing something shady, impossible to please or just don't understand how a business is run. I host about 30 domain with them and have been a happy customer for years. I've used their tech support extensively and they are in fact knowledgeable. Wait times for phone support is about what you'd expect - in the five minute range on a busy day. Their support team is the USA so that is much appreciated. Their Cpanel is feature rich and easy to use.What more do you need?

Published 4 months ago By: Clay (Beginner User)

4Found this review helpful

On the plus side they do answer the phone quick. My site is erratically slow or down due to a time-out, or mysql connection error. For hours things will run fine and then BOOM! They tell me it is a CPU balancing..blah, blah, blah. Upgraded to the Pro... blah, blah, blah. Try telling that to lost customers and lost traffic.

Published 8 months ago By: Kerry (Beginner User)

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  • (5)

Overall User Rating

(3.6)

Recommended by: 10 of 20 users View Details

Number of reviews: 20

Write a Great Review and get uptime monitoring for your website Write Review
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View Details

John Jackson doesn't recommend this hosting provider

Published last month

Background: I am the manager of an IT department and have 15
years experience in web application development.

Business use: I have used Bluehost for about 3 years hosting
a small site through my consulting business.

Results: Not great. Technical support is slow and mediocre,
and frequently outsourced from India. Tier one support only
knows the very basics, and Tier 2 and 3 are stretched too
thin. Their shared servers throttle the CPU with even
moderate load. They... Read More

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John Jackson

(Experienced)

Hosting solutions: 4

Hosting type: Shared

View Details

Chad Warner recommends this hosting provider

Published 3 months ago

Solid service, helpful support. 

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Chad Warner

(Experienced)

Hosting solutions: 4

Hosting type: Shared

View Details

Clay recommends this hosting provider

Published 4 months ago

I think a lot of these people who complain are doing something shady, impossible to please or just don't understand how a business is run. I host about 30 domain with them and have been a happy customer for years. I've used their tech support extensively and they are in fact knowledgeable. Wait times for phone support is about what you'd expect - in the five minute range on a... Read More

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Clay

(Beginner)

Hosting type: Unknown

View Details

Nick recommends this hosting provider

Published 6 months ago

I love Bluehost. Having one plan isn't a con when it's $7/month and unlimited for almost everything! Support hasn't ever been a problem either, considering questions were answered in about an hour. 

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Nick

(Beginner)

Hosting type: Unknown

View Details

Khaled Javeed recommends this hosting provider

Published 7 months ago

I have been hitting diffrent hosts for my domains but finaly
bluehost bound me to stick with them. All good except their
recent years greed for money. They have raised their charges
and are offering domain name to exisiting customers @ $13.99
and renewal of account @ $8.99 which is almost double to
what they are offering to new customers i.e. $4.95.
So! if your are looking for a reliable and fast hosting,
this is the right... Read More

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Khaled Javeed

(Intermediate)

Hosting solutions: 1

Hosting type: Shared

View Details

Nathan doesn't recommend this hosting provider

Published 7 months ago

I have been a multi-year client of Bluehost. At first they were excellent. No down time, quick response from the support desk. As the years went on all those things went downhill. Every other month my sites go down and they always say there is a problem with the server and it takes forever for them to get it working again. Meanwhile all my sites are down and customers are... Read More

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Nathan

(Experienced)

Hosting solutions: 5 or more

Hosting type: Shared

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Kerry doesn't recommend this hosting provider

Published 8 months ago

On the plus side they do answer the phone quick. My site is erratically slow or down due to a time-out, or mysql connection error. For hours things will run fine and then BOOM! They tell me it is a CPU balancing..blah, blah, blah. Upgraded to the Pro... blah, blah, blah. Try telling that to lost customers and lost traffic. 

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Kerry

(Beginner)

Hosting type: Unknown

View Details

John Murphy doesn't recommend this hosting provider

Published 8 months ago

I too recieved the "Your web hosting account for domain.com has been deactivated (reason: site causing performance problems). Although your web site has been disabled, your data may still be available for up to 15 days, after which it will be deleted." I couldn't even access my log files to see what could have happened.

When I contacted them they said the owner had disabled my account for causing server problems.... Read More

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John Murphy

(Beginner)

Hosting type: Unknown

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Justine recommends this hosting provider

Published 9 months ago

I don't understand why a couple of people here bash Bluehost. I have NEVER experienced anything really bad with web hosting. Sure, I've had some downtime but tell me one web host that has 100% uptime - they don't exist. I like BlueHost very much. 

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Justine

(Beginner)

Hosting type: Unknown

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John DeLay doesn't recommend this hosting provider

Published 12 months ago

Requests I sent to the help desk were never answered once I was a customer. Long waits for phone support were the norm. If you put executables or mp3's on your site (even for personal use with single user access) they will disable your site. 

Reply from James Grierson, VP Business Development, Bluehost: Bluehost does not allow copyrighted materials to be hosted on our servers nor do we allow the use of a hosting account for personal backup storage.

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John DeLay

(Beginner)

Hosting type: Unknown

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Hung Ying recommends this hosting provider

Published 12 months ago

Good web hosting services 

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Hung Ying

(Beginner)

Hosting type: Unknown

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Chris Snyder doesn't recommend this hosting provider

Published 12 months ago

Bluehost is in the niche of low-price hosting, and as such, there is a certain lowering of expectations that must occur. If you need hand holding or want help developing your website, then no low-end hosting site is in your best interest.

I have been with them for four years now and I am a low-maintenance customer. I have only had to deal with them maybe three times, but... Read More

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Chris Snyder

(Beginner)

Hosting type: Unknown

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Nicholas Halmond recommends this hosting provider

Published 12 months ago

I have been with bluehost for about a year now. Their live chat support is great. And my website is fast and up all the time. 

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Nicholas Halmond

(Beginner)

Hosting type: Unknown

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Jose Alberto doesn't recommend this hosting provider

Published 12 months ago

They suspended my account without a warning or a specific reason! "Your web hosting account for domain.com has been deactivated (reason: site causing performance problems). Although your web site has been disabled, your data may still be available for up to 15 days, after which it will be deleted." I couldn't even access my log files to see what could have happened. 

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Jose Alberto

(Beginner)

Hosting type: Unknown

View Details

Matt recommends this hosting provider

Published 12 months ago

Bluehost have been nothing but nice to me and my website. Cheap hosting – Check, Great uptime – Check, Nice features – Check, Good support – Check… I recommend! 

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Matt

(Beginner)

Hosting type: Unknown

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James Pellerano recommends this hosting provider

Published 12 months ago

Solid hosting plan! A lot of features, and you have control a lot of control. Never seen my site down. I wish there was some better documentation for some things but I cant complain. I recommend this to anyone looking for a lot of features for a low price. 

Reply from James Grierson, VP Business Development, Bluehost: Bluehost offers a large amount of video tutorials and simulations at http://tutorials.bluehost.com along with a searchable directory of articles at http://helpdesk.bluehost.com.

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James Pellerano

(Beginner)

Hosting type: Unknown

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Nikos Skaftouros doesn't recommend this hosting provider

Published 2 years ago

I am 2 months in bluehost, I transfer all my Reseller from another provider and the only thing I can say is crap service when I got the package in WHMCS bluehost worked for my clients and for 6 days in WHMCS stopped working auto module and a response from the support that is no longer supported the WHMCS, hung me with my clients and outside that I have purchased... Read More

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Nikos Skaftouros

(Experienced)

Hosting solutions: 5 or more

Hosting type: Reseller

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Roger Bates doesn't recommend this hosting provider

Published 2 years ago

I currently use BluseHost, I have 5 websites with them. I am tired of my sites going down and slowness. It seems they go down every day at the same time and nothing is being done to resolve this issue. UNACCEPTABLE! I have been with them for several years but their inability to resolve this issue or unwillingness is a deal breaker. Goodbye Bluehost...... 

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Roger Bates

(Experienced)

Hosting solutions: 5 or more

Hosting type: Shared

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Dave doesn't recommend this hosting provider

Published 2 years ago

Bluehost was a great host when I first moved my blogs to
them. Everything was smooth for about a month and then their
service started to go downhill. For the past year they have
had major server issues. My blogs have suffered greatly from
all the downtime. I kept thinking they would improve and so
I signed on for another period of time. I really wish I
hadn't since I saw my traffic steadily decrease.

When... Read More

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Dave

(Intermediate)

Hosting solutions: 3

Hosting type: Shared

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Jaime Delgado recommends this hosting provider

Published 2 years ago

I spent a year at this company using their standard shared
hosting package. It is plenty of features, and the Customer
service is always ready to help.

The only feature I missed is the option to work with PHP 5.3
(which is needed by some frameworks such as Symfony 2, for
instance), but they are very close to implementing it. Just
ask about it before signing up, in case you need it.

Recently, I wanted to cancel... Read More

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Jaime Delgado

(Intermediate)

Hosting solutions: 1

Hosting type: Shared

What Does the Expert Say?

Bluehost

Bluehost is a relatively new webhost offering an enticing cPanel-powered professional package at only $5.95 per month. This is not some barebones entry-level package. For $5.95, Bluehost promises a free domain and unlimited domain hosting, storage space, bandwidth and email accounts. Clients also get statistics and analytics, a secure shell, SSL, FTP, CGI, Perl, PHP, Ruby (RoR), MySQL, Site Builder with a wide array of templates and much more. Bluehost has a stellar uptime track record, and they stand behind it with a 99.9% network uptime guarantee. They also have an anytime money-back guarantee, which allows you to take advantage of their most aggressive pricing structures with confidence. There was a little doubt that I had to take this host out for a spin.



Value for Money

To get the $5.95/month rate, you have to commit to 24 or 36 months. At a 12-month commitment, the lowest they offer, the rate is $6.95/month. As mentioned above, Bluehost offers an anytime money-back guarantee. They also include one free domain registration, and the caveat here is that if you opt out earlier than 12 months, they’ll reimburse you minus the cost of the domain registration. Other than that, the opt-out process is straightforward, and they don’t try to nickel and dime you with surcharges and whatnot. Bluehost also offers SiteLock domain security at $12.95/year, Site Backup Pro at $12.95/year and domain privacy at $9.95/year. An upgrade to the $19.95/month Pro package gets you a dedicated server, more resources, such as memory and CPU power, a dedicated IP, an SSL certificate and then Postini anti-spam accounts. They also provide seamless upgrade from the lower-tier package.

Performance & Reliability

Bluehost does a great job of assuaging concerns over them being a new host by offering a 99.9% uptime guarantee, which is as good as you’re going to get. So far, they’ve had no problems living up to that promise, and while I was testing the service for this review, I didn’t experience any trouble at all. Of course, it’s nice to know that if trouble does happen, they’ll reimburse you the prorated amount. A prorate portion of $5.95 may not seem like much, but it is a considerable amount of money from their perspective, and the guarantee proves their commitment to reliability.


Support

When I signed up with Bluehost, I first spent some time talking to a support rep through their chat system. I’ve been through countless of these intro chat sessions. They typically do more harm than good, but Bluehost impressed me with their casual and very frank yet thorough approach. After I had signed up, I contacted support again and asked them a series of questions, starting simple and finishing with a complex one. This time I got a different agent, but the results were similarly impressive. In addition, Bluehost boasts an impressive helpdesk that includes forums, a searchable database, video tutorials, beginner’s guides, a ticket system, a server status checker and a lot more.

• Phone
• Email
• Postal Mail
• Live Chat
• Support Ticket System
• Community-powered forum
• Searchable knowledgebase with video

As you can see – there are more ways to get in contact with BlueHost than with the average provider.


Ease of Use

With BlueHost you’ll get an easy to use cPanel. Never used cPanel before? Don’t worry – it’s all very easy to find and understand. BlueHost gets a golden star from me in regards to user-friendliness.


We Like

• The helpdesk, which is one of the most thorough and sophisticated we’ve reviewed.
• Their direct approach to client communication, which is a breath of fresh air.
• The price, the reliability, the feature set and best of all, the anytime money-back guarantee.


Important to Know

• You’ll pay for the domain registration if you opt out early depending on the "going rate".

Summary

Bluehost is one of the most impressive webhosts that I’ve reviewed in quite some time, and it is perfect for the individual or small site and even the business website that won’t ever require a dedicated server and IP and some of the other features in their Pro package. In the support section, I gushed a bit about Bluehost’s refreshing approaching to customer service and support. Every time I’ve talked to them, they’ve continued to be direct and honest with me, and that has won me over. I plan to continue being a Bluehost client for the foreseeable future.
kimberly for reviews2

Name: Kimberly Dovander

Years of Experience: 7

Located in:San Francisco

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