The web hosting industry serves arguably the most loyal customers in the entire business world. Whether the host is bad, too expensive and simply doesn't cut it, once people have chosen a web host it will take more than plain disappointment to change host.
Little Know-How
This makes even less sense if you keep in mind that web hosting customers are generally very needy. People are launching websites everyday, often without any knowledge in server hosting or the ability to host their own sites. The demand of good service in web hosting should hence be a critical requirement. But still we stick dutifully to our web hosts because in this business of domain re-directs and advanced configure parameters, changing to a new and better host means simply too much hassle.
The hassle of moving your domain
Much of the "hassle" with a web host change is not buying new storage space or enrolling in a new hosting plan. No, what is perceived a problem by many is in fact the domain transfer. Depending on the current web host the process of bringing your registered domain name with you can be either very hard or done by 2-3 mouse clicks. Unfortunately, if you're stuck with a bad web host they might be less than happy to help you move, declining to offer any assistance at all.
Furthermore, hosting plans can have the right to hold your domain on their server for several months before allowing it to moved. An example is the blog host Blogger that does not allow registered domains to be moved to another host within 6 months after registration.
Bridging the gap
Since most web hosting customers today lack the know-how when it comes to web hosting and they find the prospect of switching web hosts quite complicated, there is really only one way to solve the "freedom of choice" problem.
Web hosting companies must come down from their pedestals and understand that the web hosting experience right now is paralyzing their customers with incomprehensive technical terms and other mumbojumbo.
“Freedom is not a matter of choice, it is a destined path, an undying yearning for the peace of one's soul until attainment.” /Unknown
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Commented by: Jenna, 18 June, 2008
Hi Brian,
I got a blog on blogger and I experienced that as well. I had to wait those six months but now my blog is finally running on wordpress on my very own domain name.
Commented by: gazduire site, inregistrare domenii .ro, 22 September, 2008
i work in hosting industry and it is very true ;)